Fragen in Vorstellungsgesprächen bei Smartsheet für Customer Success Manager | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Smartsheet für Customer Success Manager

Vorstellungsgespräche bei Smartsheet

17 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
35%
18%
47%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
47%
33%
13%
7

Schwierigkeit

3,0
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

Hilfreich (1)  

Customer Success Manager-Vorstellungsgespräch

Anonymer Bewerber im Vorstellungsgespräch
Kein Angebot
Neutrale Erfahrung
Durchschnittl. Gespräch

Bewerbung

Ich habe mich online beworben. Vorstellungsgespräch absolviert bei Smartsheet.

Vorstellungsgespräch

Spoke with a recruiter in standard phone screen. Appeared the recruiter was filling out a checklist and wanted candidates to only fit into a specific “box.” Additionally, most questions were related to current role vs. taking previous roles into consideration. Understand the need to match core skills/assess culture fit, but do feel Smartsheet may be missing out on quality candidates with lack of flexibility/creativity in evaluating talent initially.

Fragen im Vorstellungsgespräch

Andere Bewertungen von Vorstellungsgesprächen für Smartsheet

  1.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Somerset, NJ (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Leichtes Gespräch

    Vorstellungsgespräch

    Applied for a remote position (remote is important, stay tuned) was asked to schedule a time for an interview. Noticed the recruiter had hundreds of interviews scheduled. Was asked, as part of the interview, to download a demo of Smartsheets. Noticed you had to have a business email to do so. Was then contacted twice by a salesperson to purchase Smartsheets. Felt it was a bit of a set up to advertised this great remote job, get people from all over the country to download a demo with a business email, the try to sell them the product.

    Fragen im Vorstellungsgespräch


  2.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Boston, MA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich über einen Personalvermittler beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert bei Smartsheet (Boston, MA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Having interviewed with this company a few years and having a negative experience with the hiring manager, I figured the culture would've grown and improved. I was contacted for this position and spoke to a recruiter and a hiring manager, and they disappeared for 3+ weeks. I was emailed asking if I was still interested and that someone new was taking over the hiring. I spoke to the new hiring manager and was told he'd like me to come in and meet the team and do a presentation. After never hearing back, I received an email today that they are hiring internally. Another waste of time with Smartsheet for a role that pays too low compared to industry standards.

    Fragen im Vorstellungsgespräch

    • Walk me through a difficult customer situation and how you handled it.   Frage beantworten
  3. Hilfreich (1)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Seattle, WA (Vereinigte Staaten von Amerika)
    Angebot abgelehnt
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Februar 2020 bei Smartsheet (Seattle, WA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Interview with hiring manager and one-up manager. Professional atmosphere. Kind hospitality. Good overview of company and role. Thoughtful discussion on the position, organization and culture. Good opportunity to ask questions and gain insight into the company.

    Fragen im Vorstellungsgespräch

    • Past experience and what demonstrates success in the role applying for.   Frage beantworten

  4.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Negative Erfahrung

    Vorstellungsgespräch

    Only did a first round, but the interviewer was almost 10 minutes late to the call and then basically grilled me on my work history, never got to the role. The interview ended early (with only 20 minutes for the entire call because they were late) at the salary requirements. It sounded like she was reading from a template, and the tone of the interview was not pleasant.

    Fragen im Vorstellungsgespräch


  5. Hilfreich (1)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Schweres Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert im August 2019 bei Smartsheet (Boston, MA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Initial HR screen where salary and industry experience is discussed. Next interview with your future Team Manager where they explain the role to you. If you get past the manager there is a remote product demonstration where you mock present a solution using Smartsheet to a team of 3 people with the job you're interviewing for. If you pass through that they bring you in for face to face interviews. 4 rounds, half an hour a piece for a two hour back to back experience. A long process but great experience overall.

    Fragen im Vorstellungsgespräch

    • Tell me about a time you worked cross departmentally to provide a solution to a customer.   1 Antwort

  6. Hilfreich (1)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Seattle, WA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Schweres Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Oktober 2018 bei Smartsheet (Seattle, WA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Initial phone screen, video chat with hiring manager, 30-minute presentation via web for CSM team. For the 30 minute presentation, I was given a vague prompt to solve a business problem for a fictional current client pretending I was already in the role. It was difficult as I had never used the Smartsheet solution and felt as though the technical skill was heavily weighted. Instant negative and positive feedback was given immediately by the team (appx. 7 people) which was very unexpected. The presentation took a huge amount of time. A good learning experience but found it difficult to impress the team and answer the technical questions as I had only been self-taught. The recruitment process was great but I waited over a week to hear back after the presentation.

    Fragen im Vorstellungsgespräch


  7. Hilfreich (3)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Schweres Gespräch

    Bewerbung

    Ich habe mich auf anderem Weg beworben. Der Vorgang dauerte mehr als 5 Wochen. Vorstellungsgespräch absolviert im Juni 2018 bei Smartsheet.

    Vorstellungsgespräch

    I was referred in by a friend who had interviewed at Smartsheet. I spoke to an internal recruiter first. Second interview was a video meeting with the hiring manager and then they had me out together a solution in Smartsheet based on a customer scenario. Last round was a series of interviews in the Bellevue HQ with one interview being a mini whiteboard session on how I would create a solution for a customer. The process was very thorough and everyone was in constant communication the whole time. It was a very positive experience!

    Fragen im Vorstellungsgespräch

    • How would you solve this problem for a customer? How do you manager your time? How would you prioritize your book of business?   Frage beantworten
  8. Hilfreich (1)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Mitarbeiter in Bellevue, WA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im November 2017 bei Smartsheet (Bellevue, WA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I interviewed first with a recruiter, which was fantastic. He was incredibly responsive and transparent through the whole process. Next came a meeting with the hiring manager, a solution-build and demo interview with a panel, then an in-person interview with several members of the department.

    Everything happened extremely fast which made the several interview rounds not opnly bearable but exciting. I liked being in the office for the in-person interview and seeing how the team interacted with one another. You could really tell that the whole Customer Success Team respects one another and works as a team in their work.

    Fragen im Vorstellungsgespräch

    • A customer had this problem "..." Here is a marker, now draw out how you would solve this.   Frage beantworten

  9. Hilfreich (7)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Bellevue, WA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Juli 2017 bei Smartsheet (Bellevue, WA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I applied online. Got an invitation for a screen interview 3 days later. It was a very bizarre conversation. HR person: so, what are your duties right now at XYZ company. Me: I am unemployed, I took a break to take care of my newborn and now I am ready to go back to work. HR: hm, I did not pay attention to the dates, sorry. We will call you back.
    And then a day later I received an email stating that they moved on with a different candidate.


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