Fragen in Vorstellungsgesprächen bei Smartsheet für Customer Service | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Smartsheet für Customer Service

Vorstellungsgespräche bei Smartsheet

2 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
0%
50%
50%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
50%
50%

Schwierigkeit

3,0
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

Hilfreich (10)  

Customer Service-Vorstellungsgespräch

Anonymer Bewerber im Vorstellungsgespräch
Kein Angebot
Negative Erfahrung
Durchschnittl. Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte 2 Tage. Vorstellungsgespräch absolviert im November 2014 bei Smartsheet.

Vorstellungsgespräch

Applied online. Was contacted the same day to setup a phone interview/screening. Arranged interview/screening call for the next day. Typical screening questions about my background and experience.

Recruiter asked if I had used the software. I acknowledged I had not - it had only been 1 day since discovered the company and I applied. Recruiter asked that before they put my application in front of the hiring manager if I would take some time to install the software and write up thoughts and feedback about the software that they could include with the submission to the hiring manager. I agreed and spent a few hours the next day working with, reviewing, and writing up my experience and thoughts.

Submitted details and did not receive acknowledgement from the recruiter. Waited a couple of days and then sent a follow up email, with details attached, asking if they received the information and if there was anything further they needed - no response. Sent a third follow up message - no response. Very unprofessional.

Fragen im Vorstellungsgespräch

Andere Bewertungen von Vorstellungsgesprächen für Smartsheet

  1.  

    Customer Service-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Bellevue, WA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich über eine Vermittlungsagentur beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Januar 2014 bei Smartsheet (Bellevue, WA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Was contacting by a staffing agency for a Customer Service position. I met with the hiring manager in person first and she asks alot of questions to get a feel for your character and how you are perceived to fit in with her team. I was invited back for a second round interview and met with 5 individuals for three separate interviews.

    My first interview was with one individual and was geared toward reviewing my experience. The second interview was geared around your process or steps to find or come to a solution. They asked how to accomplish certain tasks using Smartsheet. The third interview of the day was again inquiring about experience and your customer focus. Finally I met with the hiring manager again for a written sample. I was given a prompt and asked to compose an email response to the prompt.

    All of the interviews were very fluid conversations with the interviewer. There were no unexpected or trick questions asked during this process.

    Fragen im Vorstellungsgespräch

    • How do you handle a situation where a customer is asking about a feature that doesn't exist? What process do you take to handle that request?   2 Antworten

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