Fragen in Vorstellungsgesprächen bei Sitel für Work At Home Customer Service Representative | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Sitel für Work At Home Customer Service Representative

Vorstellungsgespräche bei Sitel

11 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
50%
40%
10%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
91%
9%

Schwierigkeit

1,8
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

 

Work At Home Customer Service Representative-Vorstellungsgespräch

Anonymer Mitarbeiter in Memphis, TN (Vereinigte Staaten von Amerika)
Angebot angenommen
Negative Erfahrung
Leichtes Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte 3 Tage. Vorstellungsgespräch absolviert im September 2016 bei Sitel (Memphis, TN (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

quick and fast but I would not advise working for this company this company is a revolving door and not suitable for people do not work well with unfairness. The interview is fast because they try to fill in the spots from so many that are fired. I have worked for them and regret leaving my last employer. They do not care about the employee only the client and the client demands.

Fragen im Vorstellungsgespräch

  • Customer service experience and call center experience?   1 Antwort

Verhandlungsdetails

No negotiation in the company they tell you they do not ask.

Andere Bewertungen von Vorstellungsgesprächen für Sitel

  1. Hilfreich (3)  

    Work At Home Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert bei Sitel.

    Vorstellungsgespräch

    Everything is done online. I applied online got an email to schedule my interview after I test my sped of computer. I just got off the phone with a recruiter for my interview. Told me about the job and how much they pay. asked a lot of name a situation when questions. Asked me to check weather to for a state on a website and to see who the president was of sitel. (its under the leadership tab) at the end he said that he would like me on a few campaigns and to check email periodically to go to next steps.

    Fragen im Vorstellungsgespräch

    Verhandlungsdetails

    no negotiation. pay is 9.25 I accepted.


  2. Hilfreich (1)  

    Work At Home Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Angebot abgelehnt
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert bei Sitel.

    Vorstellungsgespräch

    Easy interview process, I applied online and too a personality and skills test. I got an e-mail to schedule a phone interview. The interview was very simple, she went over the details and told me which assignment I would be working on and told me that I got the job. I didn't end up taking the job because I was enrolled in school and in order to be employed by Sitel, your schedule has to be completely open.

    Fragen im Vorstellungsgespräch

    Gründe für die Ablehnung

    Your schedule has to be COMPLETELY open and mine was not.

  3. Hilfreich (3)  

    Work At Home Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Fort Worth, TX (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Dezember 2015 bei Sitel (Fort Worth, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    The process took at about a week. Applied online. When through assessment and computer scan. After assessment you immediately schedule a phone interview. Phone interview was very easy they ask basic questions about your experience and work history and basic interview questions. Then they move on to a small assessment were they test your navigation skills. The lady had me pull up Sitel.com and YouTube where i looked for the CEO and watched a bread tutorial, very easy! After that she offered the position and set me up for background check and drug screen. The interview was very easy and the lady was great.

    Fragen im Vorstellungsgespräch

    • When was there a time you had to deal with an angry customer and how did you handle it?   Frage beantworten

  4. Hilfreich (1)  

    Work At Home Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 1 Tag. Vorstellungsgespräch absolviert im September 2016 bei Sitel.

    Vorstellungsgespräch

    Interview never took place. I completed online assessment/test and then picked a day and time for the phone interview to take place. I never received the call during the time frame. I sent an email to find out why. I got a prompt response and was told it was due to scheduling issues. Anyway I was asked what other days and times I would be available for an interview. I gave them a range of three days and a five hour window for each day. I still never got the call for the interview.

    Fragen im Vorstellungsgespräch


  5.  

    Work At Home Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Angebot abgelehnt
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert bei Sitel.

    Vorstellungsgespräch

    She was so fast like a express train , Her voice was breaking up so it was so difficult for me to understand what she was saying , She said she will let know or she may call back so just waiting for reply

    Fragen im Vorstellungsgespräch

    • Why u what to work for sitel?
      Why do u handle irate customer ?
      why is best customer services ?
      have u worked from home before ?
      open USATODAY and YOUTUBE let me know the weather and four ingredients ?
      r u comfortable using chat while on call ?
      r u comfortable in sales, any shift , any day ?   Frage beantworten

  6. Hilfreich (1)  

    Work At Home Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in New York, NY (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Mai 2016 bei Sitel (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Online testing was simple. Just listen and execute. After I was done I was asked to pick a time for phone interview.
    Telephone Interview - She called right on time. Verified I lived in NY and I was told they are not hiring in NY at this time however my application will stay on file for 6 months.

    Fragen im Vorstellungsgespräch


  7. Hilfreich (6)  

    Work At Home Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Atlanta, GA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Tage. Vorstellungsgespräch absolviert im August 2016 bei Sitel (Atlanta, GA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    It was lengthy screening. It took two day and lot of time. First day I had to take online screening tests and after I got through I get to choose interview time and date. I choose very next day. Then I got another email same day to complete two more screen before tele interview. It took almost another hour or so. Then next day I got interview phone call. It took almost 30 mins for an Tele interview. Then she sent an email to check my internet speed and compatible with voip or not. After I sent back screenshot of the results I received call back from her after almost an hour with offer. They are not flexible on time. Offered me campaign which ends in January. No benefits.

    Fragen im Vorstellungsgespräch

    • Q. Why do you want to work from home?
      Q Why do you want to work for Sitel?
      Q How do you handle angry customer with real life example?
      Q Have you handled any situation where you corrected errors?
      Q. What do you expect great for customer service, example?
      Q Asked me to open three web page on browser. Sitel (CEO name), USAtoday(check weather), Youtube on which watch bread video and asked que from video.   Frage beantworten
  8. Hilfreich (1)  

    Work At Home Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Norfolk, VA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Juli 2015 bei Sitel (Norfolk, VA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    It was really FAST!!!! I did application on a Thursday had interview Friday got equipment on Wednesday and that Monday I was in training. I would recommend this company to anyone, everyone always ask when I tell them I worked from home and it cost me nothing but the monitor

    Fragen im Vorstellungsgespräch

    • Was I flexible and did I mind sales, how soon can I start, the interview process was very easy   1 Antwort

    Verhandlungsdetails

    Be honest about the time you can do, they were very to the point on what is expected for the position that is offered and when your current campaign ends you can be placed on another


  9.  

    Work At Home Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Homewood, IL (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte mehr als 2 Wochen. Vorstellungsgespräch absolviert im Juli 2013 bei Sitel (Homewood, IL (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    After completing my application I received an email invite to a telephone interview. I scheduled my preferred time from the list of availabilities. I was asked to complete a few tasks prior to the start of my interview. The interview was fair and typical.

    Fragen im Vorstellungsgespräch

    • Describe an instance in which you experienced a difficult customer, how did you handle the situation?   Frage beantworten

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