Fragen in Vorstellungsgesprächen bei PNC Financial Services Group für Universal Banker | Glassdoor.de

Fragen in Vorstellungsgesprächen bei PNC Financial Services Group für Universal Banker

Vorstellungsgespräche bei PNC Financial Services Group

23 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
61%
13%
26%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
81%
9%
5%
5

Schwierigkeit

2,6
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

 

Universal Banker-Vorstellungsgespräch

Anonymer Bewerber im Vorstellungsgespräch in Duluth, GA (Vereinigte Staaten von Amerika)
Kein Angebot
Positive Erfahrung
Durchschnittl. Gespräch

Bewerbung

Ich habe mich persönlich beworben. Vorstellungsgespräch absolviert im September 2017 bei PNC Financial Services Group (Duluth, GA (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

Several forms to fill out online and an assessment take. One phone call and one face-to-face formal interview. Took me less than 2 weeks for the whole process. They really want to have someone with a lot of experience in customer service.

Fragen im Vorstellungsgespräch

  • Tell me about your sales experience   1 Antwort

Andere Bewertungen von Vorstellungsgesprächen für PNC Financial Services Group

  1. Hilfreich (1)  

    Universal Banker-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Atlanta, GA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Oktober 2016 bei PNC Financial Services Group (Atlanta, GA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I applied online , within a week i received a call from the NE Region HR Manager . We played phone tag for about 2 weeks. Finally got in touch, she asked some questions over the phone then we set up to have me interview the next day . I went to the corporate office in Atlanta, and interviewed with a regional manager and branch manager .It lasted about 30 mins. They asked about my work history and why I wanted to work for a bank , and told me a little bit about the position and what it entailed . They told me the next step would be to hear back from the HR Manager . ( The interview was on a Thursday I received an email on Monday to interview with additional managers) I went back for my 2nd interview , which was held at a bank branch . I was told there was only supposed to be 1 manager but there ended up being 3 and not to be intimidated. They asked me to tell them about my previous work history and what I did, they asked a lot of situational questions " What would you do if ? " " Give an example of this and what did you do ". Only 2 of the 3 managers asked questions That lasted about 15-20 mins . Again they told me the next step would be to wait to hear back from the HR Manager. I sent a follow up email to thank them for the time and consideration . Its been almost 2 weeks and Im still waiting to hear back .

    Fragen im Vorstellungsgespräch

    • Give an example of a time you had a difficult customer, how did you deal with the customer and what were your successes ?   Frage beantworten
    • What would you say you like least about sales/customer service ?   Frage beantworten

  2.  

    Universal Banker-Vorstellungsgespräch

    Anonymer Mitarbeiter in West Chester, PA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte mehr als 3 Monate. Vorstellungsgespräch absolviert im August 2016 bei PNC Financial Services Group (West Chester, PA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I was notified over the phone that the company would like me to take a math and personality test. after the test i was invited in for an interview. The company was straightforward and gave me an answer the following day.

    Fragen im Vorstellungsgespräch

  3.  

    Universal Banker-Vorstellungsgespräch

    Anonymer Mitarbeiter in Atlanta, GA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Juni 2016 bei PNC Financial Services Group (Atlanta, GA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    The interview process was fun and exciting, but the down part is that the training sucks! They say that they will have a mentor to prepare you for the role but all they do is put you on the floor with no training and then refuse to train you.

    Fragen im Vorstellungsgespräch

    • How would you describe your self in three words?   1 Antwort

  4.  

    Universal Banker-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 4 Wochen. Vorstellungsgespräch absolviert im Juni 2016 bei PNC Financial Services Group.

    Vorstellungsgespräch

    Interview on the phone with recruiter from HR, followed by an interview with branch manager. If selected a follow up with a second interview with SSSM or RM. If panel interview is done, a second interview is not always requested

    Fragen im Vorstellungsgespräch


  5.  

    Universal Banker-Vorstellungsgespräch

    Anonymer Mitarbeiter in Milwaukee, WI (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert bei PNC Financial Services Group (Milwaukee, WI (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Applied online. Heard from a recruiter about a week later, talked with them for about 20 min about why I was interested in the job. The recruiter then called back 2 weeks later to schedule an in person interview with the branch manager. The interview with the branch manager was your typical interview and said I would hear from the recruiter about their decision in about a week. The recruiter called within 2 days to offer the job.

    Fragen im Vorstellungsgespräch

    • Why banking? Situational questions involving customers such as tell me a time when a customer gave you a hard time?   Frage beantworten

  6. Hilfreich (1)  

    Universal Banker-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Columbus, OH (Vereinigte Staaten von Amerika)
    Angebot abgelehnt
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Dezember 2015 bei PNC Financial Services Group (Columbus, OH (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Applied through PNC careers, phone interview then in branch interview. The HR was very irresponsible and lazy, sent him 10 emails and he only had replied 2, had to call him a few times to ask about the progress, and he didn't know when the Branch manager would be available to interview me, had to stop by the branch to schedule and appointment with the manager for an interview, then 6 days, said I got hired, and sent me the background check, passed that, then their offer was way too low, so didnt take it

    Fragen im Vorstellungsgespräch

    • What kind of sales experience did you have?How long have you worked in a financial institution?   Frage beantworten

  7. Hilfreich (1)  

    Universal Banker-Vorstellungsgespräch

    Anonymer Mitarbeiter in Cincinnati, OH (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Juni 2015 bei PNC Financial Services Group (Cincinnati, OH (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    First received a phone call from recruiter to explain the job and see if my experience matched
    Next, interviewed with regional manager and manager
    Then, received a phone call for offer 2 days later
    Recruiter contacted me to complete paperwork

    Fragen im Vorstellungsgespräch

    • why PNC?
      Tell us about a time when you had a complaint? How did you respond? What steps you take?
      Are you willing to work Saturdays?   Frage beantworten
  8.  

    Universal Banker-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Rosslyn, VA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich persönlich beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Juni 2015 bei PNC Financial Services Group (Rosslyn, VA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    The interview process isn't bad, the messed up part is that you need to interview 2 times. Typically one time with the branch manager and one time with the regional manager. Whats messed up is that if your doing an internal transfer, you have to do the same thing. The whole process takes between 3 to 5 weeks.

    Fragen im Vorstellungsgespräch

    • Personality Question > Make sure you say your accomplishments and personality. They don't need to hear other details.   Frage beantworten

  9.  

    Universal Banker I-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Mai 2015 bei PNC Financial Services Group.

    Vorstellungsgespräch

    I scheduled an interview with a HR Representative after a phone interview for the next day which was a Friday. When I arrived for my interview the next day, the manager that I had my scheduled interview with act as if she never received notice that I was suppose to be meeting with her. I showed her the email that I received from the HR representative confirming my email, and she stated " I do not have the time to meet with you today, and that nobody told her that she was suppose to be interviewing today". She then asked for a copy of my resume and asked if she could call me to schedule another date for this interview. I initially told myself that if I received a call back from that manager that I would decline the interview, because I wasted time to drive out to where she was located to meet with her, and she just dismissed me after showing her the copy of the email from the HR representative confirming the interview.

    I received a call later that day from that same manager at that branch to schedule another time to be interviewed. She apologized for the mix up and stated that she did receive an email the day before informing her of the scheduled time for my interview. How could you be a manager of a branch and not check your emails? But, I digress. Even though I told myself that I would decline the interview, I had a change of heart. So I scheduled an interview for that Tuesday.

    I accepted another offer with a different company the day after that interview, so I am glad I didn't receive an offer. Based on the fact that the manager doesn't even check her emails on a regular basis and after witnessing the way she interacted with an employee at the branch when I was there for my interview, I could tell that I would have been unhappy. So in conclusion, I dodged a bullet.

    Fragen im Vorstellungsgespräch

    • Tell me about a past experience where I was able to sell a service to a customer that demonstrated some initial objection to the service?   Frage beantworten

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