Fragen in Vorstellungsgesprächen bei PNC Financial Services Group für Customer Service Associate | Glassdoor.de

Fragen in Vorstellungsgesprächen bei PNC Financial Services Group für Customer Service Associate

Vorstellungsgespräche bei PNC Financial Services Group

47 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
66%
20%
14%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
87%
7%
4%
2

Schwierigkeit

2,4
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

Hilfreich (2)  

Customer Service Associate-Vorstellungsgespräch

Anonymer Bewerber im Vorstellungsgespräch in Chicago, IL (Vereinigte Staaten von Amerika)
Angebot abgelehnt
Positive Erfahrung
Leichtes Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im November 2015 bei PNC Financial Services Group (Chicago, IL (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

Met with a panel. It lasted about 20 min. Easy interview. Many situational questions. Also, many questions based on experience. They all took turns asking about 5 questions each. As long as you give a thorough answer the first time, they won't really ask you to elaborate on your answer.

Fragen im Vorstellungsgespräch

  • What would you do if a coworker was doing something questionable?   1 Antwort

Andere Bewertungen von Vorstellungsgesprächen für PNC Financial Services Group

  1.  

    Customer Service Associate-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 5 Wochen. Vorstellungsgespräch absolviert im Oktober 2015 bei PNC Financial Services Group.

    Vorstellungsgespräch

    Process took over a month. I was asked to take about 4 different assessments. Then was schedule and interview. The Manager seemed very nice and explained the job well to me. He said that the H.R person will contact me. The in person was very easy and we talked for about a half hour. They seemed very interested in me I waited a week and I had to call/ email them to get more information. Someone from another location got transferred to the position. Which they should have called me and let me know since they said they would and I had other job offers. They then asked me If I wanted to go to distant location and interview again with the manager at that location. I declined since the drive wouldn't be worth it for the pay. The whole process was extremely tedious overall and a lot of my time was wasted.

    Fragen im Vorstellungsgespräch

    • Where do you see your self in 5 years?   1 Antwort

  2. Hilfreich (3)  

    Customer Service Associate-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Annapolis, MD (Vereinigte Staaten von Amerika)
    Kein Angebot
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im September 2014 bei PNC Financial Services Group (Annapolis, MD (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    It was a group interview. There were four branch managers from different branches in the room. Questions were asked according to your sitting position. There were 10 applicants.Therefore you have to creative and different to avoid repititive answers

    Fragen im Vorstellungsgespräch

  3.  

    Customer Service Associate-Vorstellungsgespräch

    Anonymer Mitarbeiter in Indianapolis, IN (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im April 2012 bei PNC Financial Services Group (Indianapolis, IN (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Typical Interview Process: phone interview with a recruiter, then a 1 on 1 interview with the branch manager, then a panel interview with the branch manager and regional manager. Received offer two days later from the recruiter.

    Fragen im Vorstellungsgespräch

    Verhandlungsdetails

    No Negotiation


  4. Hilfreich (3)  

    Customer Service Associate-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Angebot abgelehnt
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im August 2014 bei PNC Financial Services Group.

    Vorstellungsgespräch

    Applied online. A few days later, I received an email with a link to set up a phone interview. The recruiter called at the scheduled time and asked a series of questions to determine eligibility for the job (How many years have you worked in a customer service role? How many years cash handling experience do you have? Have you ever been fired from a job?). The questions seemed a bit rushed, but recruiter was very friendly through the entire process.

    She also told me more about the job, stating that it was an entry level position and that the pay was $10 per hour. Since this was below my minimum salary requirement, I declined to go further in the interview process.

    Fragen im Vorstellungsgespräch

    Gründe für die Ablehnung

    Didn't feel the pay was competitive for the skills they were seeking in the job description. Company was only offering $10 per hour. Taking this job would have meant lowering my pay by one third.


  5. Hilfreich (2)  

    Customer Service Associate-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Pittsburgh, PA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 5 Wochen. Vorstellungsgespräch absolviert im Juni 2014 bei PNC Financial Services Group (Pittsburgh, PA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    you interview in a group with roughly 3-4 people and everyone goes around giving an answer. Not as intimidating as it sounds. You answer 5 basic interview questions and they get back to you by email with a decision.

    Fragen im Vorstellungsgespräch


  6. Hilfreich (4)  

    Customer Service Associate-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Princeton, NJ (Vereinigte Staaten von Amerika)
    Angebot abgelehnt
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert bei PNC Financial Services Group (Princeton, NJ (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Phone interview...online assessment then second phone interview. Waited four days for the branch interview time as promised within one day and when they finally called me I had declined. Also, the pay is extremely poor. $11 an hour to work both teller and platform sides, and in NJ with the high tax rates they know better. My check wouldn't be near enough to pay rent of any kind and I have 10+ years experience.

    Gründe für die Ablehnung

    Horrible pay offer. Like seriously they should be embarrassed. Recruiter not following thru with her own promised time of contact. I accepted a position with another company doing almost the same job but for almost twice the pay.


  7.  

    Customer Service Associate-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Mai 2014 bei PNC Financial Services Group.

    Vorstellungsgespräch

    First there was a phone interview that was more in depth than the following group interview. Group interview followed by brief one on one interview with recruiter followed by meetup with branch manager

    The group interview was alarming, as no one was notified that this was how the process would be conducted. Not being taken for individuals was disappointing.
    Everything seemed very kindergarten-ish; ironically, mostly very young people were drawn in to apply. There was something very lacking and very incomplete about the interview process - like finding a lottery ticket promising you money and then it turning out to be a fake. It was obvious PNC needed warm bodies to fill ever increasing voids in staffing.

    Fragen im Vorstellungsgespräch

    • Most questions were focused at the group, making the need to stand out a competitive event. It was very "Hello my name is ___ and I am from ___..."   Frage beantworten
  8.  

    Customer Service Associate-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Neutrale Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Mai 2015 bei PNC Financial Services Group.

    Vorstellungsgespräch

    Applied online, received an email the following day to do the assessment test, after I completed that a recruiter called to set up a telephone interview. Had a few more things to electronically sign after that. Then a face to face interview was scheduled.

    Fragen im Vorstellungsgespräch

    • Describe a time you built rapport quickly with someone.

      After every question about helping a co-worker or helping a client she'd ask how I thought it made them feel.   Frage beantworten

  9.  

    Customer Service Associate-Vorstellungsgespräch

    Anonymer Mitarbeiter in Saint Louis, MO (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Mai 2015 bei PNC Financial Services Group (Saint Louis, MO (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    There was first a phone interview, then the in-person interview with the assistant manager and the manager of the bank. About a week or so later, I had another phone interview with the regional manager

    Fragen im Vorstellungsgespräch

    • -How would I handle a company that is in the process of changing its entire platform of banking?

      -When have you had a conflict with a coworker or manager?

      -When have you had to make a sale, tell me about it, was it successful?

      -How do you react when someone doesn't seem to be into what you're selling?   Frage beantworten

Finden Sie heraus, was Mitarbeiter von PNC Financial Services Group sagen

StarStarStarStarStar   Akt. Senior Personal Banker in Old Baltimore, MD (Vereinigte Staaten von Amerika)

Pros: “Building relationships to enlighten clients”“Building relationships to enlighten clients” – Vollständige Bewertung

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