Fragen in Vorstellungsgesprächen bei Matalan Retail für General Sales Assistant | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Matalan Retail für General Sales Assistant

Vorstellungsgespräche bei Matalan Retail

28 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
86%
7%
7%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
59%
30%
7%
4

Schwierigkeit

2,1
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

 

General Sales Assistant-Vorstellungsgespräch

Anonymer Mitarbeiter
Angebot angenommen
Positive Erfahrung
Durchschnittl. Gespräch

Vorstellungsgespräch

Group interview given a problem to solve together; working with a current employee whilst 2 managers watched. Probably about 6 people being interview at once then individual interview where we were taken by one manger to answer questions.

Fragen im Vorstellungsgespräch

Andere Bewertungen von Vorstellungsgesprächen für Matalan Retail

  1.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert bei Matalan Retail.

    Vorstellungsgespräch

    I applied online, the process took 2-3 weeks. Once I'd completed the online application I got an email inviting me to an interview 4 days later. The interview is a team interview, there was 5 of us at mine and we started off just going around and introducing ourselves. Then we completed a task where we all as a team had to style two outfits from two different departments and then sell/explain our choices to the interviewers. We then did one to one interviews with the manager and went home. Took around an hour. Then called an hour later to say I'd got the job.

    Fragen im Vorstellungsgespräch


  2.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Glasgow, Schottland (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert bei Matalan Retail (Glasgow, Schottland (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Applied online and received an invite for an interview several days later. Group interview which was very casual followed by a task to each pick out an outfit from the store and describe why we picked it. Followed by a 15-20 minute 1-1.

    Fragen im Vorstellungsgespräch

  3.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Christchurch, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Juni 2019 bei Matalan Retail (Christchurch, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Felt very comfortable and made to feel comfortable by the management. We were placed into two separate teams of around six people and asked to pick an outfit for a display and then present the outfit and explain why.

    Fragen im Vorstellungsgespräch


  4.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Dewsbury, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Mai 2019 bei Matalan Retail (Dewsbury, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    The group interview/assessment was easy and quite fun. 10 people were supposed to attend the group interview but only half of us did. We were taken into an assessment room and we all sat around a table together while the supervisor talked about Matalan, explained the roles we would do and other thing such as benefits, holidays, etc.

    After the introduction, we were asked to introduce ourselves and talk about why we brought this item. This wasn't as daunting as it may sound - it was made pain free and fun with no judgement. After this, we were split into two groups and tasked with a scenario that we had to find an outfit for on a budget of £50. This was also easy and my partner and I seemed to have the same ideas. We went back to the room after 20 minutes and explained why we picked these specific outfits, this was also easy and not daunting. When that was done it was time for the one to one interviews, again, standard questions were asked and wasn't scary like some would expect.

    Overall, it was one of the most fun interviews I've had and made to be something that wasn't daunting.

    Fragen im Vorstellungsgespräch


  5.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Bradford, Yorkshire and the Humber, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im April 2019 bei Matalan Retail (Bradford, Yorkshire and the Humber, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Started of as a introduction to Matalan, store manager and assistant manager
    After that we did a practical exercise which involved working with other people who where getting interviewed and at the end we did the one to one interview.

    Fragen im Vorstellungsgespräch

    • Why do you want to work for this company?   1 Antwort
    • Why should we hire you?   1 Antwort
    • Tell me a time you have worked as a team?   1 Antwort
    • Do you have any criminal record?   1 Antwort
    • Do I have any holidays booked?   1 Antwort
    • If new company policy and changes to the store where to happed, how would you find out?   1 Antwort
    • Tell me a time you have help someone?   1 Antwort

  6.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert bei Matalan Retail.

    Vorstellungsgespräch

    I was given a quick phone interview with some basic questions. Then it ended by the caller telling me she would stop wasting time because I 'didn't sound interested'. This wasn't true at all.

    Fragen im Vorstellungsgespräch


  7.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Derry, Nordirland (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im September 2018 bei Matalan Retail (Derry, Nordirland (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Group interview, relaxed and welcoming. Interviewed by 3 members of staff. Role plays. How I would deal with customers asking certain questions. How I would respond to customers when I have finished my shift

    Fragen im Vorstellungsgespräch

  8.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Bedford, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich über einen Personalvermittler beworben. Der Vorgang dauerte 1 Tag. Vorstellungsgespräch absolviert im Mai 2018 bei Matalan Retail (Bedford, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Was 40 minutes, asked personal questions, asked competency questions, availability questions, did small role play such as tidying as much as you can at section of a shop floor in a space of 5 minutes

    Fragen im Vorstellungsgespräch

    • Give an example of when you went an extra mile to help a friend'   Frage beantworten

  9. Hilfreich (3)  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Maidstone, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 4 Wochen. Vorstellungsgespräch absolviert im April 2018 bei Matalan Retail (Maidstone, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Applied online.
    Application was quick & painless, there's a simple timed competency questionnaire about customer service.
    I received an email a couple of days later inviting me to a group interview for in about a week & a half's time. In this email it was detailed there would be an icebreaker activity whereby you had to bring in an item that you thought best described you.

    On the day of the interview as I was the first to arrive I was asked to wait at the customer service desk until the other candidates arrived.

    Once the 3 of us were together the Assistant Manager took us to the Training Room where they had set up 6 chairs in a semi-circle in front of a desk.
    The Assistant Manager was then joined by the Store Manager as they welcomed us to the interview, they were incredibly friendly, welcoming & they explained what it's like to work at Matalan, company structure, services provided & that charity work is a big thing for the brand.
    We then moved on into the icebreaker, where we had to take out the item we'd brought with us & say what it said about us - I took a history book, another candidate took a crystal, and another candidate had a Pudsey bear.

    After this we were going to be split up for a group activity, whereby we were tasked with finding outfits for a 7 day trip away for Easter in a hot climate where the customer is mid 20s-30s, has £70 to spend & had to fit it all in carry-on. As there were only 3 of us, they split the me & the another male applicant into 1 group where we were paired with an experience shop floor worker to scout menswear, & the female applicant was on her own with another experienced shop floor worker to scout womenswear.
    You only had about 10 minutes to complete the task & this was by far, personally, the worst part of the interview - I misunderstood it & was trying to keep to budget religiously, & me & my interviewing partner had very different ideas of what constituted as fashionable holiday wear. So we ended up with a basket of holiday gear worth exactly £70 & a bit of a mismatch of styles.
    The ladies team blew over their budget considerably with a great choice of clothes, but it was not what they were looking for.
    What they essentially want is for you to fulfil the £70 budget, but then manage to grab a few little extras that will drive up sales - things like a hat, sunglasses, maybe an extra pair of shoes. It’s so it turns the handful of items someone may have specifically wanted to purchase into what is known as a “basket” (so they’d need a basket for it all).
    There was no winner declared or anything like that, the Assistant Manager just looked through our selection & asked about the budget and then explained about the basket scenario.

    We then went back to the training room & were called in 1 by 1 for our 1 on 1 interviews.
    The interview takes place with the Assistant Manager in the Management Office.
    What follows is a very simple, straightforward interview, mainly questions about your availability, how you get to work, why you would like to work for Matalan, what you think constitutes good customer service (specifically asked what other brand can you think of that provides fantastic customer service) - as I had worked in retail extensively previously, we spoke about that, and I was asked where I see myself in 2 years.
    The Assistant Manager explained a little more in depth about the role, how many hours were available, about overtime & asked me about pre-booked holidays.
    Then I was asked if I had any questions.

    Within 3 days I had been contacted by email saying I had got the job & that I was invited to an Induction Day in a week and a half’s time.

    On the Induction Day there was 3 of us that arrived, waited at Customer Service as before, & were then taken into the Training Room by the Assistant Manager again. Apparently there was supposed to be 4 of us.
    Then we were filling out all the paperwork regarding your details, a secondary check over your availability, then the rotas were gone through with you, & how/when the rota system is updated.
    In fact, because one of the people did not turn up for the interview, her shifts were actually split up there & then & offered as overtime directly to us.
    We then were told a bit more in depth about the company, about the values, were given Employee Handbooks & the materials regarding our training, which would be being completed in store over the next 13 weeks.
    We then did some basic Health & Safety, Challenge 25, Data Protection Act & company policy regarding plastic bags & coat hangers training.
    The induction finished with us watching a few quite lengthy Oscar-worthy Health & Safety Training videos.
    The whole induction process took about 3 hours.

    Fragen im Vorstellungsgespräch

    • What is your availability?   1 Antwort
    • Which other brand can you name that provides excellent customer service?   2 Antworten
    • Why do you want to work for Matalan?   2 Antworten
    • Where do you see yourself in 2 years?   2 Antworten
    • Do you have any pre-booked holiday?   2 Antworten

Verpassen Sie nicht Ihren Traumjob
Laden Sie Ihren Lebenslauf hoch, um sich schnell und einfach für Jobs zu bewerben. Bewerben leicht gemacht!