Fragen in Vorstellungsgesprächen bei Matalan Retail für General Sales Assistant | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Matalan Retail für General Sales Assistant

Vorstellungsgespräche bei Matalan Retail

24 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
84%
8%
8%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
59%
29%
8%
4

Schwierigkeit

2,1
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

 

General Sales Assistant-Vorstellungsgespräch

Anonymer Mitarbeiter in Wythenshawe, England (Vereinigtes Königreich)
Angebot angenommen
Positive Erfahrung
Leichtes Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Oktober 2017 bei Matalan Retail (Wythenshawe, England (Vereinigtes Königreich)).

Vorstellungsgespräch

Very short basic interview where you are not tested too much. Management accept that they can hire lots of people and the ones that aren’t motivated or good enough will simply quit after a short time

Fragen im Vorstellungsgespräch

Andere Bewertungen von Vorstellungsgesprächen für Matalan Retail

  1.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert bei Matalan Retail.

    Vorstellungsgespräch

    I was given a quick phone interview with some basic questions. Then it ended by the caller telling me she would stop wasting time because I 'didn't sound interested'. This wasn't true at all.

    Fragen im Vorstellungsgespräch


  2.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Bradford, Yorkshire and the Humber, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im April 2019 bei Matalan Retail (Bradford, Yorkshire and the Humber, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Started of as a introduction to Matalan, store manager and assistant manager
    After that we did a practical exercise which involved working with other people who where getting interviewed and at the end we did the one to one interview.

    Fragen im Vorstellungsgespräch

    • Why do you want to work for this company?   1 Antwort
    • Why should we hire you?   1 Antwort
    • Tell me a time you have worked as a team?   1 Antwort
    • Do you have any criminal record?   1 Antwort
    • Do I have any holidays booked?   1 Antwort
    • If new company policy and changes to the store where to happed, how would you find out?   1 Antwort
    • Tell me a time you have help someone?   1 Antwort
  3. Hilfreich (3)  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Maidstone, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 4 Wochen. Vorstellungsgespräch absolviert im April 2018 bei Matalan Retail (Maidstone, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Applied online.
    Application was quick & painless, there's a simple timed competency questionnaire about customer service.
    I received an email a couple of days later inviting me to a group interview for in about a week & a half's time. In this email it was detailed there would be an icebreaker activity whereby you had to bring in an item that you thought best described you.

    On the day of the interview as I was the first to arrive I was asked to wait at the customer service desk until the other candidates arrived.

    Once the 3 of us were together the Assistant Manager took us to the Training Room where they had set up 6 chairs in a semi-circle in front of a desk.
    The Assistant Manager was then joined by the Store Manager as they welcomed us to the interview, they were incredibly friendly, welcoming & they explained what it's like to work at Matalan, company structure, services provided & that charity work is a big thing for the brand.
    We then moved on into the icebreaker, where we had to take out the item we'd brought with us & say what it said about us - I took a history book, another candidate took a crystal, and another candidate had a Pudsey bear.

    After this we were going to be split up for a group activity, whereby we were tasked with finding outfits for a 7 day trip away for Easter in a hot climate where the customer is mid 20s-30s, has £70 to spend & had to fit it all in carry-on. As there were only 3 of us, they split the me & the another male applicant into 1 group where we were paired with an experience shop floor worker to scout menswear, & the female applicant was on her own with another experienced shop floor worker to scout womenswear.
    You only had about 10 minutes to complete the task & this was by far, personally, the worst part of the interview - I misunderstood it & was trying to keep to budget religiously, & me & my interviewing partner had very different ideas of what constituted as fashionable holiday wear. So we ended up with a basket of holiday gear worth exactly £70 & a bit of a mismatch of styles.
    The ladies team blew over their budget considerably with a great choice of clothes, but it was not what they were looking for.
    What they essentially want is for you to fulfil the £70 budget, but then manage to grab a few little extras that will drive up sales - things like a hat, sunglasses, maybe an extra pair of shoes. It’s so it turns the handful of items someone may have specifically wanted to purchase into what is known as a “basket” (so they’d need a basket for it all).
    There was no winner declared or anything like that, the Assistant Manager just looked through our selection & asked about the budget and then explained about the basket scenario.

    We then went back to the training room & were called in 1 by 1 for our 1 on 1 interviews.
    The interview takes place with the Assistant Manager in the Management Office.
    What follows is a very simple, straightforward interview, mainly questions about your availability, how you get to work, why you would like to work for Matalan, what you think constitutes good customer service (specifically asked what other brand can you think of that provides fantastic customer service) - as I had worked in retail extensively previously, we spoke about that, and I was asked where I see myself in 2 years.
    The Assistant Manager explained a little more in depth about the role, how many hours were available, about overtime & asked me about pre-booked holidays.
    Then I was asked if I had any questions.

    Within 3 days I had been contacted by email saying I had got the job & that I was invited to an Induction Day in a week and a half’s time.

    On the Induction Day there was 3 of us that arrived, waited at Customer Service as before, & were then taken into the Training Room by the Assistant Manager again. Apparently there was supposed to be 4 of us.
    Then we were filling out all the paperwork regarding your details, a secondary check over your availability, then the rotas were gone through with you, & how/when the rota system is updated.
    In fact, because one of the people did not turn up for the interview, her shifts were actually split up there & then & offered as overtime directly to us.
    We then were told a bit more in depth about the company, about the values, were given Employee Handbooks & the materials regarding our training, which would be being completed in store over the next 13 weeks.
    We then did some basic Health & Safety, Challenge 25, Data Protection Act & company policy regarding plastic bags & coat hangers training.
    The induction finished with us watching a few quite lengthy Oscar-worthy Health & Safety Training videos.
    The whole induction process took about 3 hours.

    Fragen im Vorstellungsgespräch

    • What is your availability?   1 Antwort
    • Which other brand can you name that provides excellent customer service?   2 Antworten
    • Why do you want to work for Matalan?   2 Antworten
    • Where do you see yourself in 2 years?   2 Antworten
    • Do you have any pre-booked holiday?   2 Antworten

  4.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Bedford, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich über einen Personalvermittler beworben. Der Vorgang dauerte 1 Tag. Vorstellungsgespräch absolviert im Mai 2018 bei Matalan Retail (Bedford, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Was 40 minutes, asked personal questions, asked competency questions, availability questions, did small role play such as tidying as much as you can at section of a shop floor in a space of 5 minutes

    Fragen im Vorstellungsgespräch

    • Give an example of when you went an extra mile to help a friend'   Frage beantworten

  5. Hilfreich (3)  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich persönlich beworben. Vorstellungsgespräch absolviert bei Matalan Retail.

    Vorstellungsgespräch

    There was a careers fair which you had to go to to find out about the Christmas temp job. I handed in my application form and 2 hours later I got a call offering me and interview, I was told my interview would be at 3.30pm and there would be a group interview first followed by a one-to-one interview.
    The group interview started off by the store manager and two assistants talking at us about the job in more detail. Then we did an icebreaker (say 3 facts about yourself). After this we got put into groups (two 3's and one 4) and taken out of the staff room and onto the shop floor. We were given a small brief from the imaginary customer and had to ask questions to find out exactly what they liked/disliked then had 5 minutes to go and find an outfit. Then we had to take it back to the staff room and explain why we got what we did. After this we got taken into a different staff room to wait for our one-to-one interviews. I was there about an hour and a half.

    Fragen im Vorstellungsgespräch

    • When have you had to change yourself to be part of a team?   2 Antworten
    • What qualities would you bring to Matalan if you are given the job.   2 Antworten
    • When have you had to change yourself to help others?   1 Antwort

  6. Hilfreich (6)  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Brighton, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Mai 2017 bei Matalan Retail (Brighton, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Very quick and easy, phone screen was quick and easy too. The interview questions straightforward too. Very quick and easy, phone screen was quick and easy too. The interview questions straightforward too. Very quick and easy, phone screen was quick and easy too. The interview questions straightforward too. Very quick and easy, phone screen was quick and easy too. The interview questions straightforward too.

    Fragen im Vorstellungsgespräch


  7.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Cardiff, Wales (Vereinigtes Königreich)
    Angebot abgelehnt
    Neutrale Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im September 2014 bei Matalan Retail (Cardiff, Wales (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Phone up for a interview I applied for new Cardiff store about two mouths ago via internet and post
    found out all full time jobs were gone if any there was any to start off with, said I could do 8 /16 hours
    asked me questions like
    Describe a situation where your worked in a team ?
    Why do you want to work for us ?
    Why is working to a dead line important ?
    she said they would be contract me by the end of the week

  8.  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich persönlich beworben. Vorstellungsgespräch absolviert bei Matalan Retail.

    Vorstellungsgespräch

    Handed my CV in-store, received a phone call for the store manager a few weeks later asking if I was available for an interview.

    The interview was a group interview. With 15 individuals. We started off with the interviewer asking us questions for example "do you know anything about Matalan?". There was then a ice breaker in which we has to throw a ball with questions on the ball and whatever question your thumb lands on you have to answer that question.

    We were then put into groups and asked to present a 5 minute role play/presentation on the customer service at either 'the till', 'shop floor' or 'changing rooms'.

    We then were given a basket of goods and in groups had to mess the basket up and swap it with another group. We then all had a basket with clothes which were all unpackaged. We were then asked to package it all back nicely so they looked as if they were brand new.

    Lastly asked to fill out an availability form and them told we would be called if successful in the next few days.

    Fragen im Vorstellungsgespräch

    • Do you know anything about matalan?   1 Antwort

    Verhandlungsdetails

    We had an induction in which we watched videos of health and safety and answered quizzes. Signed our contract. This lasted over 3 hours.


  9. Hilfreich (3)  

    General Sales Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in London, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im August 2015 bei Matalan Retail (London, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    The interview only took an hour and began by the interviewers starting off the ice breaker activity, which they introduced themselves and an item which described them best. We also had a chance to do this icebreaker. We were then put into groups to act out good customer service and bad customer service. Then followed the one on one interview.

    Fragen im Vorstellungsgespräch

    • Why do you want to work for Matalan   1 Antwort

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