Fragen im Vorstellungsgespräch bei Zurich North America: How to you handle conflict?... | Glassdoor.de

Frage im Vorstellungsgespräch

Associate Underwriter-Vorstellungsgespräch New York, NY (Vereinigte Staaten von Amerika)

How to you handle conflict?

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Antwort im Vorstellungsgespräch

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I used to be that person who avoided conflict at all costs, but becoming a leader has changed that. I’ve learned that I need to address issues early so that they don’t get out of hand. With peers and my direct reports, I try to reflect on the situation and put myself in their shoes. I usually, at that point, invite them to a one-on-one, away from the production floor. When there’s conflict between team members, I look for insight into why the conflict exists. This usually means meeting with each person individually. Then, if needed, I bring them together — again, away from the work area — to mediate and resolve the conflict.

Anonym am 05.05.2019

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