Fragen in Vorstellungsgesprächen bei Capital One für Customer Service Representative | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Capital One für Customer Service Representative

Vorstellungsgespräche bei Capital One

69 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
76%
15%
9%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
76%
9%
6%
5
2
2

Schwierigkeit

2,5
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

 

Customer Service Representative-Vorstellungsgespräch

Anonymer Mitarbeiter
Angebot angenommen
Positive Erfahrung
Leichtes Gespräch

Bewerbung

Ich habe mich online beworben. Vorstellungsgespräch absolviert bei Capital One.

Vorstellungsgespräch

Awesome experience with interview everything was pretty smooth once they called. It does take them a while to call you. Had to do fingerprints as well. Like i said though overall great and easy.

Andere Bewertungen von Vorstellungsgesprächen für Capital One

  1.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Plano, TX (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Schweres Gespräch

    Bewerbung

    Ich habe mich über einen Personalvermittler beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Februar 2020 bei Capital One (Plano, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I applied online, took an assessment which was super long. A recruiter called me and I explained my experience and what I’m looking for within the company/position. She liked my answers so she set me up with an interview. She also assisted me with what kind of questions they would ask. That was very helpful. She had set up the interview and it was in 2 weeks (February 20,2020) I had gotten to the interview and checked in with security, a recruiter walked me to the interview room she asked me if I wanted anything to drink I said water and she also showed me the bathroom. The recruiter asked me to let her know if my interviewer didn’t arrive on time. She was late so I called the recruiter saying oh she’s not here yet. She didn’t even apologize neither did the person interviewing me, so unprofessional! I first got the behavioral question interview and it went alright; at that point I was nervous cause she had come in late kinda shows I’m not a priority. Second interview was with a man and he was a supervisor for the position I applied for which was Auto Navigator. Basically it was a job fit interview... I thought it went very well but guess not. This company seems super competitive because both of my aunts are super smart women and they both got turned down here! Whatever, their loss.

    Fragen im Vorstellungsgespräch

    • Tell me about a time when you were put in a high pressure situation   Frage beantworten

  2.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Chesapeake, VA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Tage. Vorstellungsgespräch absolviert bei Capital One (Chesapeake, VA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    The Interview process started off with a on demand interview which I received hours after I applied . Then followed a face to face. I later received a call back.

    Fragen im Vorstellungsgespräch

  3.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Glen Allen, VA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Mai 2019 bei Capital One (Glen Allen, VA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    It’s was really laid back and the Human Resources respresentatives were friendly! The work environment seems to be very chill and relaxed. 4 days after the interview I was offered the position! I’m excited to start working there.

    Fragen im Vorstellungsgespräch


  4.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Neutrale Erfahrung
    Schweres Gespräch

    Vorstellungsgespräch

    Extensive. First you must pass a pre hire screening test. Then a phone interview with manager. Then in person interview with 2 or more managers, very long questions. same questions are asked for phone interview and in person interview.

    Fragen im Vorstellungsgespräch


  5. Hilfreich (1)  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Plano, TX (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert bei Capital One (Plano, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Very professional, beautiful building, nice and helpful employees. I was totally sold on the company and looking forward to working there. They were nice enough to call me and let me know as soon as they found out that I did not make the cut. I've never been turned down a customer service job before, so they are very competitive. I would interview there again, and do a few things differently if it ever came to that, but all in all, great company, would have been happy to work there, be on your A game.

    Fragen im Vorstellungsgespräch


  6. Hilfreich (2)  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Plano, TX (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im März 2019 bei Capital One (Plano, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Applied online through LinkedIn . A recruiter got in touch and did a phone interview and described the position. She then scheduled me for an in person interview on the main campus. I was interviewed by two managers seperately for about 25 minutes each. The first was situational questions using the "STAR" or "SOAR" method. The second was a general "do you fit the position" interview with questions like why I would be good for them to hire. Both asked four questions and offered for me to ask questions at the end. I was told they would contact me a few days later with a decision. I emailed them the next week and asked for a followup on my status. She then called me back and emailed me saying they chose candidates with more experience.

    Fragen im Vorstellungsgespräch

    • When was a time you had to work with someone new?
      When was a time you had to give unpleasant news to someone?   Frage beantworten

  7.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert bei Capital One.

    Vorstellungsgespräch

    Everything was done online or over the phone. Easy interview as long as you have worked in customer service for a while. They do a pretend call, even with you knowing nothing about the company-Need to be cheerful, ask if there is anything else you can do for them.

    Fragen im Vorstellungsgespräch

  8.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Tampa, FL (Vereinigte Staaten von Amerika)
    Angebot abgelehnt
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich persönlich beworben. Vorstellungsgespräch absolviert im Juni 2018 bei Capital One (Tampa, FL (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Multiple sessions of Group interviews if you make it through those then you get a one on one interview with a hiring manager then they tell you to wait for a phone call back or an email

    Fragen im Vorstellungsgespräch


  9. Hilfreich (1)  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Laurel, MD (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Mai 2018 bei Capital One (Laurel, MD (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Application, Assessment, Video interview, two in-person interviews. The first interview went extremely well, but the second one, not so much. The interviewer was snooty and scoffed at my responses. None of the questions were about my personal abilities or why I would be a great fit for the company. I'm not sure if it was because I was the last interview of the day and cutting into his personal time, or he just had a bad day. But Capital One's loss.

    Fragen im Vorstellungsgespräch

    • Typical S.T.A.R format/tell me about a time when... This interview went really well, as I have call center experience and came fully prepared with scenarios.   Frage beantworten
    • In the second interview the manager came in and said I have 2 questions... "What was a recent piece of technology that you added to your life and how has it affected it?" and "When have you struggled with technology and how did you overcome the obstacle?"   2 Antworten

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