Fragen in Vorstellungsgesprächen bei Box für Customer Success Manager | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Box für Customer Success Manager

Vorstellungsgespräche bei Box

24 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
43%
19%
38%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
61%
22%
13%
4

Schwierigkeit

3,2
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

 

Customer Success Manager-Vorstellungsgespräch

Anonymer Bewerber im Vorstellungsgespräch in Redwood City, CA (Vereinigte Staaten von Amerika)
Kein Angebot
Neutrale Erfahrung
Schweres Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert bei Box (Redwood City, CA (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

2 Phone Interviews then an In-person interview with 5 or so people on the team/management. Had to give a mock presentation about what you would do if you went into a company using Box demoing a "fake" box account. I really enjoyed both my phone interviews, but I almost no showed the final interview due to the terrible mock interview topic, but I showed up because its "Box." I feel that all there employees are the same, it will make more sense when your in person. If you went to Cal Berkeley, its a plus. The office, is absolutely beautiful and over the top.

Fragen im Vorstellungsgespräch

Andere Bewertungen von Vorstellungsgesprächen für Box

  1. Hilfreich (1)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert bei Box.

    Vorstellungsgespräch

    The first phone interview was short and straightforward, focusing on past work experience and cultural fit type of questions. The second interview with a seasoned CSM entailed specific questions that ranged from my knowledge/experience with the product itself––to providing an example of an experience with a difficult customer and the process I facilitated in managing the relationship.

    Fragen im Vorstellungsgespräch


  2. Hilfreich (4)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Redwood City, CA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 6 Wochen. Vorstellungsgespräch absolviert bei Box (Redwood City, CA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    The interview process involves two phone interviews, one with the recruiter and one with the hiring manager or team member, then you schedule the onsite half-day and are given an assignment to work on in the meantime. For this role, the assignment was to create a presentation demonstrating customer use-cases. The onsite interviews included a couple 1:1s and a couple panels. Be advised, this company can be somewhat unprofessional/disrespectful of your time; even after going through all of the interview rounds, you may never get a response back from anyone you talked to or worked with during the interview process. So if you don't hear anything right away you probably didn't get the job and they probably aren't going to have the respect to tell you. Not a very pleasant experience.

    Fragen im Vorstellungsgespräch

    • The assignment/presentation was to create a deck and demo of some hypothetical customer use-case scenarios and present to the hiring team.   Frage beantworten
  3.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Austin, TX (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert bei Box (Austin, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Started with a video interview with about 5 questions. Then I was contacted for a phone interview and they asked more about my current role and what I was looking for. After that they set up an onsite interview where I met with 4 team members and had to give a presentation. The onsite went very well and the team told me how much they enjoyed my presentation and even wanted to use some of the things from it. After the interview they contacted me to let me know how much everyone enjoyed meeting me and to see if I was currently decided between any other offers. They said that they had to finish up two more interviews and then would make a decision. A MONTH went by where they would keep in touch with me to let me know they were still arranging things blah, blah, blah and then after all the back and fourth they told me they decided not to hire for the position. I should have know because the entire process was very disorganized.

    Fragen im Vorstellungsgespräch

    • Describe the Cloud to your grandmother.
      Why Box?
      What kind of sandwich are you?
      What is a defining characteristic?   Frage beantworten

  4.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Austin, TX (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Vorstellungsgespräch absolviert im Juli 2015 bei Box (Austin, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I interviewed over the phone and via skype with several Box team members. The entire process took approximately a month and a half from submitting my resume to my last interview. All of the interviewers were very knowledgeable and helpful. The final interview consisted of 4 30-minute interviews with 4 team members and a 30-minute demo to all of them that I had to present.

    Fragen im Vorstellungsgespräch


  5. Hilfreich (1)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Mai 2018 bei Box.

    Vorstellungsgespräch

    Contacted by a recruiter for a brief phone screen. After phone screen, I was scheduled for a call with a CSM director. After a great conversation with the director, they provided an assignment with instructions. They then set up a panel interview which consisted of 4 back to back interviews with directors/other team members followed by a presentation and demo. I followed the instructions, which advised not to focus too much on the being a product expert and more on how you engage/understand the mock customers needs. I made sure to relate each area of the product to each team member. I was asked several product related questions, including the admin console which was fine, but was specifically advised to avoid this area in the instructions! I really enjoyed talking to each team member and was told what a great job I did on my demo. I followed up with the recruiter several times and never heard anything back. So unprofessional!

    Fragen im Vorstellungsgespräch


  6. Hilfreich (2)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Austin, TX (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich über einen Personalvermittler beworben. Der Vorgang dauerte 4 Wochen. Vorstellungsgespräch absolviert im Mai 2018 bei Box (Austin, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    A recruiter from their team contacted me on LinkedIn. We had a great conversation and she told me I made it to the next round. I then chatted with the hiring manager and I felt really good about the call. Two days later they asked me to come in for a presentation and another 3 hours or so of interviews. I def spent a lot of time on the presentation and did a lot of research. The recruiter sent me a calendar invite for the meeting but it had the wrong location info on it. I guess she added info for the California office. That made figuring it out day of a little stressful because I wasn't sure what floor they were on or where to park. Once at Box, I got a tour of the office and then had 4 more interviews. I thought I did well in my interviews but each person that interviewed me asked me the same questions, which I tried to give a different answer to each or say things a different way so it was unique but they should really try to mix up their topics for interviews. I then did my presentation which I didn't a lot enough time for as I never got a chance to get water or set up for the presentation so it started a little late. I thought it went well but then a week went by and I never heard from them. I sent an email to the recruiter and she sent a very generic "you're great but not for this role" email. It seems like if I can spend 4 hours at their office interviewing AND creating a presentation, they can at least explain to me why I didn't get the job or give me feedback.

    Fragen im Vorstellungsgespräch

    • How do you manage your book of business when you have so many accounts?   Frage beantworten

  7.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Mitarbeiter in Austin, TX (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im März 2018 bei Box (Austin, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Through another failed job application, I was informed about an amazing website called Stella.ai, which informed me about curated job openings. I received an alert for Box and submitted an application on Stella.ai to jumpstart the interview process. The first steps took seconds once I had a profile. I received a screening request within days. I then had a phone call with one of the hiring managers before being invited on-site for a panel of interviews and a presentation. About a week later, I received an offer and had a pretty seamless negotiation.

    Fragen im Vorstellungsgespräch

    • How do handle customers that are non-responsive? And how do you go about getting them re-engaged?   Frage beantworten
    • What unique skills do you add to a Customer Success Team?   Frage beantworten
  8.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Dallas, TX (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Der Vorgang dauerte 4 Tage. Vorstellungsgespräch absolviert im Juni 2018 bei Box (Dallas, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Started with a 15 minute phone interview with the Regional Head of Customer Success. Asked a little bit about me and my professional experience. They were very nice and guided me towards a position that would possibly be a better fit.

    Fragen im Vorstellungsgespräch


  9.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Mitarbeiter in Redwood City, CA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im April 2019 bei Box (Redwood City, CA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I applied on-line and was contacted by one of the recruiters. A phone screen followed soon afterwards. That led to a phone interview with a Director for the group. I was then contacted to come on-site for interviews with those from the team and conduct a presentation. Being greeted for the interview with a box swag-bag was pleasantly surprising. I was then taken on a tour, followed by the interviews and presentation.

    A week later, I was contacted with feedback and finally, an offer. It was one of the best experiences I've had interviewing with a company. Even after accepting the offer, my new team mates have emailed me and welcomed me to the team. THAT is a first!

    Fragen im Vorstellungsgespräch


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