Fragen in Vorstellungsgesprächen bei Bloomberg L.P. für Global Customer Support | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Bloomberg L.P. für Global Customer Support

Vorstellungsgespräche bei Bloomberg L.P.

40 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
66%
17%
17%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
79%
9%
6%
3
3

Schwierigkeit

2,8
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

Hilfreich (2)  

Global Customer Support-Vorstellungsgespräch

Anonymer Mitarbeiter in New York, NY (Vereinigte Staaten von Amerika)
Angebot angenommen
Positive Erfahrung
Durchschnittl. Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert bei Bloomberg L.P. (New York, NY (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

phone interview followed by in house interview

Fragen im Vorstellungsgespräch

Verhandlungsdetails

it is either you take it or leave it.

Andere Bewertungen von Vorstellungsgesprächen für Bloomberg L.P.

  1. Hilfreich (9)  

    Global Customer Support-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen

    Bewerbung

    Ich habe mich auf anderem Weg beworben. Vorstellungsgespräch absolviert bei Bloomberg L.P..

    Vorstellungsgespräch

    I interned there and got an interview towards the end of that process a few years ago. I had 2 interviews

    Fragen im Vorstellungsgespräch


  2. Hilfreich (1)  

    Global Customer Support-Vorstellungsgespräch

    Anonymer Mitarbeiter in New York, NY (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert bei Bloomberg L.P. (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Application is a simple resume submitted online and an answer to a question regarding customer support. Was first contacted by someone in HR securing an interview. The next stage is a phone interview with a manager in the Customer Support Department. Finally is an in-person interview with two managers. The questions are very centered upon customer support, how you would handle specific situations with irate customers, why customer support is important. The Team is trying to evaluate whether you are able to communicate with clients in a "human" way, while being extremely effective and efficient and problem solving on the spot.

    Fragen im Vorstellungsgespräch

    • How would you measure metrics for success in Customer Support?
      What's the difference between good Customer Support and excellent Customer Support?   1 Antwort

    Verhandlungsdetails

    Negotiation was possible with HR but I did not negotiate.

  3. Hilfreich (3)  

    Global Customer Support-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in New York, NY (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Dezember 2012 bei Bloomberg L.P. (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I had an initial phone interview that went very well. I was asked to come in for a second interview which didn't go as well as I had hoped. I was interviewed by two people, both of which acted as though they didn't have any desire to be there at the time. Horrible experience!

    Fragen im Vorstellungsgespräch

    • Why Global Customer Support and not something else?   1 Antwort

  4. Hilfreich (10)  

    Global Customer Support-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in New York, NY (Vereinigte Staaten von Amerika)
    Kein Angebot
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 5 Tage. Vorstellungsgespräch absolviert im November 2012 bei Bloomberg L.P. (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I emailed my CV to the New York office and the very same day I received an email for a phone interview for the following day. I was successful for the first interview and received another email for another interview the following week. I was in England at the time and was not able to come in for the second in-person interview, this may have been the reason why I did not receive an offer.

    The first and second interview asked simple questions like these:

    Tell me about yourself?

    Why Bloomberg?

    What do you know about Bloomberg and what it does?

    How do you handle an irate customer?

    What if a customer is asking you for something that goes against company policies?

    What is a weakness of yours? What is a strength?

    What can you bring to Bloomberg?

    What do you see in a manager?

    Fragen im Vorstellungsgespräch


  5. Hilfreich (3)  

    Global Customer Support-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in New York, NY (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Oktober 2011 bei Bloomberg L.P. (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Process started off well enough. Got contacted for a phone interview, which consisted of many of the same questions listed on this site. Both interviewers were friendly, engaging, and seemed very knowledgable. Thought interview went well and was invited in via email for an in house interview the following week. Met with a current GCUS rep and shadowed him for about 20 min before the interview. Interviewers asked the same questions as the phone interview, yet interviewers were very unprofessional. As mentioned by an earlier review, both seemed like they didn't want to be there. They were playing on their phones, checking time, and constantly looking out the window. Any questions asked to them consisted of one or two word answers. Following interview, both got up without thanking me to come in and left quickly. Emailed HR the following week with no response. Called in and HR said no decision made. Repeated process the following week, and found out I wasn't selected, not surprising. Received validation of this the next day in a rejection email. Process started very well and ended on a sour note due to two young, unprofessional interviewers

    Fragen im Vorstellungsgespräch


  6. Hilfreich (4)  

    Global Customer Support-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in New York, NY (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Oktober 2011 bei Bloomberg L.P. (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I was contacted by the Human Resources department and set up a time for a phone interview within the week. Asked basic background questions and why I was interested in the job. A few days later was contacted again by HR via email to schedule an in-person interview. Went, shadowed for half an hour, then met with 2 higher ups. They asked similar standard interview questions.

    Fragen im Vorstellungsgespräch

    • What's a situation you were put in where things changed. How did you deal with it.   Frage beantworten

  7.  

    Global Customer Support-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in New York, NY (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im April 2011 bei Bloomberg L.P. (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Had a very nice experience with Bloomberg, the process was extremely well organized and efficient.

    Started with a 30 minute phone interview consisting of general questions such as "what do you know about Bloomberg?", "what qualities do you think are important to customer service?" Was then asked to come into the office for a 2:1 interview which consisted of many of the same questions and a 15 minute shadowing session with someone already in the customer support position.

    Fragen im Vorstellungsgespräch

  8. Hilfreich (1)  

    Global Customer Support-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in New York, NY (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im April 2011 bei Bloomberg L.P. (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Started off with a phone interview. I think this is just a screening to make sure that you aren't a totally clueless person and are enthusiastic about the company. That evening I was scheduled for an in house interview for the following week. Their office is great. Very modern, beautiful set up, lots of energy. I was interviewed by a manager and global customer support team leader. I looked over this website before going in and thankfully they asked exact questions that people had listed. ie- why bloomberg? what are your strengths/weaknesses? what is the difference between good customer service & great customer service...

    Things went well and I got an email that evening that I will be interviewed by the head director a few days later via phone call since she was located in London. Well, I guess things didn't go so well with her because a week later I got a rejection email! Ohhhh the joys of job hunting! But just staying 100% enthusiastic and pro excellent customer service is key!! good luck.

    Fragen im Vorstellungsgespräch


  9.  

    Global Customer Support-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in San Francisco, CA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Januar 2011 bei Bloomberg L.P. (San Francisco, CA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    i was first contacted by email regarding a telephone interview, the next day i was interviewd by a team leader , a few days later i was invited by email to an inperson interview..
    upon arrival i checked in . i was told to go upstairs where i waited to be called. they sent a customer support rep to meet me and take me upstairs. i sat with her and listened to a few calls, saw how the computer system works. After about 10 mins a team leader came to get me and we went to a conference room where i was interviewed by the team lead and a manager.

    Fragen im Vorstellungsgespräch


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