Fragen in Vorstellungsgesprächen bei Arvato für Customer Service Representative | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Arvato für Customer Service Representative

Vorstellungsgespräche bei Arvato

38 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
57%
27%
16%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
58%
12%
9%
9
9
3

Schwierigkeit

2,0
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

 

Customer Service Representative-Vorstellungsgespräch

Anonymer Mitarbeiter in Hamburg
Angebot angenommen
Positive Erfahrung
Leichtes Gespräch

Bewerbung

Ich habe mich online beworben. Vorstellungsgespräch absolviert im Februar 2013 bei Arvato (Hamburg).

Vorstellungsgespräch

the process was very simple. Only 2 phone interviews with the HR person. Also some test assessments in French and English. they needed somebody to start asap. The training had already started (2 days before)when I came on board.

Fragen im Vorstellungsgespräch

Verhandlungsdetails

there was no negotiation phase so to speak as it for a call center position. You take it or leave it.

Andere Bewertungen von Vorstellungsgesprächen für Arvato

  1.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Dublin, Dublin (Irland)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich über einen Personalvermittler beworben. Vorstellungsgespräch absolviert im Juli 2014 bei Arvato (Dublin, Dublin (Irland)).

    Vorstellungsgespräch

    The interview was held by two people: one representative of the human resources and the team leader. The first person asked general questions about my study background and work experience. She was really friendly and easy going. The second person tested my ability to cope with customer service roles in terms of managing skills and team working. Not only was I asked superficial questions about the product but also to play some game role and simulate some calls with customers

    Fragen im Vorstellungsgespräch

    • Why are you interested at customer service?
      Are you able to cope with massive work loads?
      Can you easily communicate with people?   1 Antwort

  2.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Dublin, Dublin (Irland)
    Angebot angenommen
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im November 2014 bei Arvato (Dublin, Dublin (Irland)).

    Vorstellungsgespräch

    The recruitment process took about 2 week. Got a call from HR to confirm my application and have some information about my background and confirm an face to face interview.
    few days later, I was in Dublin doing my interview and got a call to say I have taken

    Fragen im Vorstellungsgespräch

    • STAR interview => background, skills and simulation exercise about how I could help a cust.   Frage beantworten
  3.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Dublin, Dublin (Irland)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 5 Tage. Vorstellungsgespräch absolviert im September 2012 bei Arvato (Dublin, Dublin (Irland)).

    Vorstellungsgespräch

    I had only one interview by phone with HR and some writing tests regarding my mother tongue. The questions with HR where pretty basic and not that difficult. The call was made on skype as I was not living in the city. The HR was very nice and I had a laugh with her.

    Fragen im Vorstellungsgespräch


  4.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 1 Tag. Vorstellungsgespräch absolviert im Januar 2009 bei Arvato.

    Vorstellungsgespräch

    If anyone needs a starting job to gain confidence, experience....this is the place to be. this company does not pay much, just the basic pay but spend a year or so and then u can move up with other companies or as other profiles.

    Fragen im Vorstellungsgespräch

    Verhandlungsdetails

    no scope of negotiation as it is like a start-up job. Take it or leave it.


  5.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich auf anderem Weg beworben. Der Vorgang dauerte 5 Tage. Vorstellungsgespräch absolviert im Mai 2012 bei Arvato.

    Vorstellungsgespräch

    The interview was incredibly simple. I just said why I wanted to work with Arvato and answered some questions about my previous places of employment, what I did there what I liked what I didn't like (always make sure to keep everything positive). It was a lot of hurry up and wait. The majority of everything took just one day. They had a career fair, I recommend getting there as soon in the day as possible as the wait to get through all the steps was long. If you are in faster (earlier) you will be out faster (earlier), otherwise expect to wait most of the day. I went through two brief interviews one with a general recruiter and one with a supervisor, they were both very nice. I then took an online skills test, personality test, basic math test with listening sections where you respond on the computer typing what you heard or answering a question re. what you heard. This part took another hour. Then I left for the day. Everyone was very nice!

    The next day I got a call telling me I had a conditional job offer but needed to take their drug test and they would then run my background testing too. One more day passed and I got a call offering me the job and I accepted the offer. Again everyone was very nice. I hope this continues throughout employment.

    Fragen im Vorstellungsgespräch

    Verhandlungsdetails

    No negotiation available. They offer what they offer and that is it. They did seem to want to advance people who do well in their work. I do not know how long that will take to get there but I am interested.


  6.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen

    Vorstellungsgespräch

    standard questions

    Fragen im Vorstellungsgespräch


  7. Hilfreich (1)  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Dublin, Dublin (Irland)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Tage. Vorstellungsgespräch absolviert im Januar 2013 bei Arvato (Dublin, Dublin (Irland)).

    Vorstellungsgespräch

    For CS roles there is only 1 interview. It's usually taken by a TL and HR executive. Questions are the same typical interview questions, not much unexpected. If you have any sort of CSR experience and you know how to expain your strength other common work scenarios that should be fine.

    Fragen im Vorstellungsgespräch

    Verhandlungsdetails

    no negotiation

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