Fragen in Vorstellungsgesprächen bei Allianz Life Insurance Company of North America für Customer Service Representative | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Allianz Life Insurance Company of North America für Customer Service Representative

Vorstellungsgespräche bei Allianz Life Insurance Company of North America

3 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
67%
0%
33%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
50%
50%

Schwierigkeit

2,7
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

 

Customer Service Representative-Vorstellungsgespräch

Anonymer Mitarbeiter in Golden Valley, MN (Vereinigte Staaten von Amerika)
Angebot angenommen
Positive Erfahrung
Leichtes Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte 5 Tage. Vorstellungsgespräch absolviert im August 2017 bei Allianz Life Insurance Company of North America (Golden Valley, MN (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

I applied online on a Wednesday afternoon. HR emailed me on Thursday morning to set up a phone interview. Did the phone interview on Friday morning. Did the face-to-face job interview and job shadow on Monday morning. Received a job offer via phone on Tuesday morning. Phone interview lasted 20 minutes with a little small chat. In-person interview lasted 75 minutes. 30 minutes was with a customer service rep listening and watching him work to see what the job is like. 30 minutes was with 2 managers who took turns asking 8 questions. 15 minutes was with the 2 managers who answered my questions. Note: most CSR positions are hired in groups so up to 20 positions may be available at one given time.

Fragen im Vorstellungsgespräch

Andere Bewertungen von Vorstellungsgesprächen für Allianz Life Insurance Company of North America

  1. Hilfreich (2)  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Angebot abgelehnt
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich über einen Personalvermittler beworben. Vorstellungsgespräch absolviert bei Allianz Life Insurance Company of North America.

    Vorstellungsgespräch

    2 phase - one call, one in person. Comfortable environment, walk through of nice campus. Talked about process and job expectations. Nice people. on phone about 15-20 minutes, in person about 45 minutes, met two of the leaders and then met a few team members, everybody seemed to like the environment and interact quite pleasantly with each other. They have some nice ammenities and perks.

    Fragen im Vorstellungsgespräch


  2.  

    Customer Service Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Negative Erfahrung
    Schweres Gespräch

    Bewerbung

    Der Vorgang dauerte mehr als 2 Wochen. Vorstellungsgespräch absolviert bei Allianz Life Insurance Company of North America.

    Vorstellungsgespräch

    Received an email about a week after I sent in my resume stating that they would like me to do an assessment, which was basically a call simulation and personality questions. A couple days after that I received a phone wanting to set up a phone interview. During the phone interview, I spoke with a recruiter who asked the usual cookie cutter questions. After the interview I was told that he was going to recommend me moving on to a face to face interview, and would be getting a call a day or two later to set it up. After talking with yet another recruiter, I got the next interview lined up for the following week.

    Finally, came the day for the actual face to face interview. They sent an associate to meet me and bring me up stairs where I would be listening in with another agent for 30 minutes. After the 30 minutes I was brought into a small conference room where I would interview with 2 more people. During the interview they asked the exact same cookie cutter questions that the recruiter asked me during the phone interview. When this interview was done I had to take yet another assessment, only this time it was for math and comprehension. The biggest problem with this is that I was told that I could not use a calculator or even scratch paper, which made our tough because most of the math questions were basic algebra and figuring different percentages. After waiting for a week I finally heard from someone who said that they would not be making an offer to me. I personally feel that this was in large part to the assessment and wonder why they will not allow even scratch paper.

    Fragen im Vorstellungsgespräch

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