Fragen in Vorstellungsgesprächen bei Adobe für Customer Success Manager | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Adobe für Customer Success Manager

Vorstellungsgespräche bei Adobe

12 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
58%
17%
25%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
37%
36%
9%
9
9

Schwierigkeit

2,8
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

Hilfreich (8)  

Customer Success Manager-Vorstellungsgespräch

Anonymer Bewerber im Vorstellungsgespräch in McLean, VA (Vereinigte Staaten von Amerika)
Kein Angebot
Negative Erfahrung
Durchschnittl. Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Oktober 2017 bei Adobe (McLean, VA (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

Overall an incredibly rude and unprofessional experience. I submitted an application through their careers website. Keep in mind, that I am job searching while I have another job, so coordinating a time to interview even over the phone can be tricky. Imagine my frustration when the interviewer no-shows my initial screening call because "another meeting ran over". We reschedule for a few days later.

We spend most of the first call talking about my previous work experience which was pretty extensive both with their products and the marketplace. Overall I got the feeling that she picked up the phone to call me with no game plan as to what we were going to talk about and was going to let me "choose" what we talked about. After that call she let me know she wanted to schedule 2 follow up calls with members of the team that position would be a part of. The first invite was sent with no problem. The 2nd one was sent after the start time, then in the middle of my work day, then overlapping with the other interview she scheduled. Finally we schedule the 2nd interview at a mutually agreed upon time. The phone interviews went well, again mostly an explanation of my previous work experience and then discussing the position, the team it would be a part of, and what the 12 month plan for the team was. Very straightforward.

I sent thank you notes to both interviewees. After not hearing anything for a few days, I sent a follow up email to the interview in McLean and never heard back. I understand that not every job is a perfect fit, seeing as I see the job was just re-posted, they haven't hired someone else, but you could at least give someone the professional courtesy of not ghosting them after 3 interviews.

Fragen im Vorstellungsgespräch

  • What makes you excited about your current role/What do you love about what you are doing now?   1 Antwort

Andere Bewertungen von Vorstellungsgesprächen für Adobe

  1. Hilfreich (1)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in San Francisco, CA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert im April 2018 bei Adobe (San Francisco, CA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Interview process went quickly and smoothly. The recruitment team is on top of things. The first call was with the recruiter followed by hiring manager and then the onsite interviews with 2-3 peers and management.

    Fragen im Vorstellungsgespräch

    • Tell me about a time when you had to deliver bad news to a customer. How did you do it? How did you resolve it?   1 Antwort

  2. Hilfreich (2)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in New York, NY (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 8 Wochen. Vorstellungsgespräch absolviert im Oktober 2017 bei Adobe (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    The interview process is very long and in-depth.

    Had all the skills and experience a CSM could offer except one, Digital Marketing.

    Advice - if you don't have DM experience you likely won't be offered the position. At the end of the day, that's what they really want. Passion and enthusiasm for their products mean nothing to them. They don't want to have to wait for you to get up to speed on their products. It's really a shame, they are missing out on great talent.

    Fragen im Vorstellungsgespräch

  3. Hilfreich (19)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Mitarbeiter in New York, NY (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Schweres Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Der Vorgang dauerte mehr als 4 Monate. Vorstellungsgespräch absolviert im März 2016 bei Adobe (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Very long and in-depth interview process, but they were always connected and communicative along the way. Applied online and reached out to hiring director on LinkedIn. Went through a series of phone interviews (6 1/2 hour interviews) that led to a a final round in-person consisting of 4 more 1/2 hour interviews plus a presentation on Adobe products.Verbal offer given that day but contract was on hold due to hiring freeze. After 2 months of waiting on this role, was told the funding for this role was pulled. I remained in touch and was recommended for another team and went through the entire process again. Was given an offer 2 weeks after the final round interview and presentation. Lots of tough questions about industry knowledge, how my experience can fit into the role and behavioral questions. However, each person was very nice which helped my decision to accept.

    Fragen im Vorstellungsgespräch

    • How have you navigated a situation where you've needed support from a colleague who is not a direct report/on your team?   Frage beantworten

  4.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in New York, NY (Vereinigte Staaten von Amerika)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich über eine Hochschule oder Universität beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert im Dezember 2018 bei Adobe (New York, NY (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Interview was on stages.

    First stage was over the phone. Here they confirmed all the information on my application.
    Second stage was on video call. Here they wanted to test personality and conversational skills as well as knowledge of proper CRM procedures.
    Final stage was a panel presentation in New York. For this stage they sent a specific scenario that needed to be followed. The main goal was to evaluate how you would react as an Adobe Customer Success Manager.

    Fragen im Vorstellungsgespräch

    • How would you react as a customer when presented with a specific problem?   Frage beantworten

  5.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung

    Vorstellungsgespräch

    recruiter, phone screen, 3 rounds, case study. just be yourself and it will go very well - great employees with lots of help to want you succeed and find your process.


  6.  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Mitarbeiter in Noida (Indien)
    Angebot angenommen
    Positive Erfahrung
    Schweres Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert im April 2014 bei Adobe (Noida (Indien)).

    Vorstellungsgespräch

    They have quite a few rounds. Process must have changed but if not then I guess there will be 2-3 rounds post HR interview. They will then go through with the background check which sometimes take time and will then give final result

    Fragen im Vorstellungsgespräch

    • More focused on what you did in your previous job and how would you relate it to the position you are applying for.   Frage beantworten

  7. Hilfreich (1)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Noida (Indien)
    Angebot abgelehnt
    Negative Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Vorstellungsgespräch absolviert im September 2016 bei Adobe (Noida (Indien)).

    Vorstellungsgespräch

    It was a joke. I was invited through employee referral on a walk in day. Although they had my CV and I have over 9 years experience, she still wanted an overview so i did. After that I waited for 1 hour, due to loss of patience i walked up to the HR who was busy gossiping, asked her "What are we waiting for". She replied, another colleague will be with you and you have to answer a written text. I was bit confused, (after that HR came and said the profile is irrelevant). To be specific the part in brackets is the JOKE. Later on I connected to HR on linkedin who responded it was an Attitude decline by the Director who I did not meet.

    Fragen im Vorstellungsgespräch

  8. Hilfreich (5)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich auf anderem Weg beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert bei Adobe.

    Vorstellungsgespräch

    The overall interview process was really good experience. The first interview was informal, it was more about understanding what the role entails, the second interview was with two team managers and asked a lot of customer/account exec based scenarios and the third and final interview was 1 and half hours to complete a presentation and then a 15/20 mins panel interview.

    Fragen im Vorstellungsgespräch


  9. Hilfreich (1)  

    Customer Success Manager-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Dublin, Dublin (Irland)
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte mehr als 4 Monate. Vorstellungsgespräch absolviert im April 2018 bei Adobe (Dublin, Dublin (Irland)).

    Vorstellungsgespräch

    I applied in for the role at the end of January 2018. In March I initial phone screening with the recruiter and afterwards to onsite interviews, for one I needed to prepare a presentation. I am very disappointed about the recruiting process, as only received a very generic email at the beginning of May that the will not proceed with my application, no real reasons mentioned. I asked the recruiter for feedback and provided times for a call, but did't get a reply.

    Fragen im Vorstellungsgespräch

    • Questions were quiet generic. The interviews focused on making sure that the candidate has a good understanding of the role.   Frage beantworten

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