Fragen in Vorstellungsgesprächen bei Accruent für Support Associate | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Accruent für Support Associate

Vorstellungsgespräche bei Accruent

3 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
33%
0%
67%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
100%

Schwierigkeit

3,3
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

Hilfreich (2)  

Support Associate-Vorstellungsgespräch

Anonymer Mitarbeiter in Phoenix, AZ (Vereinigte Staaten von Amerika)
Angebot angenommen
Negative Erfahrung
Durchschnittl. Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte mehr als 4 Monate. Vorstellungsgespräch absolviert im Juni 2018 bei Accruent (Phoenix, AZ (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

I applied in February. I wasn't offered a phone interview until 2 months later, and was never even called after sending my availability and following up multiple times with the recruiter. Thought they just filled the position, but a little communication saying "sorry, no interview" would've been nice. Another month later, I get the same email from the same recruiter offering me a phone interview, again. Don't know where the hiccup was, but I ended up interviewing with another recruiter who was much more professional about communicating with me. It went well, I took the assessments, and had the hiring manager phone interview the next week. Was called in for in-person interviews with 4 managers and the director the following week. Seemed a bit over-the-top to have 2 phone interviews, assessments, and a 2 hour in-person panel with 5 different people for an entry-level position in my opinion, but I guess that's why they pride themselves on having such great company culture.

Fragen im Vorstellungsgespräch

  • How would you handle a customer who knew more about the product than you?   Frage beantworten
  • Tell me about a time you helped keep motivation high.   Frage beantworten
  • There's 3 light switches on the bottom floor, and a light on the first floor. You can only go upstairs once. How do you know which switch turns on the light? (They must really like this question, I was asked it 3 different times.)   Frage beantworten
  • What's your favorite programming language and why?   Frage beantworten
  • Can you name our 6 company values, and which one fits you most?   Frage beantworten

Andere Bewertungen von Vorstellungsgesprächen für Accruent

  1. Hilfreich (4)  

    Support Associate-Vorstellungsgespräch

    Anonymer Mitarbeiter in Austin, TX (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Juni 2017 bei Accruent (Austin, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    My whole process started when I went to Accruent's website and applied online. Their application is right on the same page as the Job Description, has a few qualifying questions, an upload spot for a resume, and then you submit.

    Next step, nine days later, I got an email from them for testing. As the other reviewers here mentioned, this is apparently standard for Accruent and consists of a Personality Test (just like ones you can find online) and an "IQ Test". I had no problem with the Personality Test, but the IQ Test, I didn't even finish. It was 50 questions in 15 minutes, so I figured I was out of the running.

    To my surprise, the next day, a recruiter emailed me to set up a Phone Interview. I agreed and scheduled it for the next day. She gave me an overview of the job, asked me why I was looking for a new job, and some general questions regarding my qualifications. After that, she offered me to come in for the In-Person Testing, as other reviewers mentioned also doing. I scheduled mine out two days later and went in first thing in the morning. The recruiter gave me a brief tour of the entire facility, and then brought me into a conference room to with a MacBook, a pad of paper, and a pen, and made me redo the "IQ Test" again. Once again, I didn't finish all the questions, but the Recruiter did mention that unanswered questions don't count against you. After I was done, she returned to the room and said they'd follow up with me for In Person Interviews.

    Hours later that same day, I got that email and submitted what times I'd be available. Two days later, I came in and had the In Person Interviews.

    These interviews were a marathon. It was two panels with two Managers each, one Senior Manager and one potential future Manager who I might actually report to (if that makes sense). Both panels were an hour long, making for two hours straight of Interviews, and then another 20ish minutes with the Recruiter again going over the Benefits package.

    The first panel interview was great. It was a fun conversation among the three of us, they asked me questions like what are my strengths, what motivates me, and a fun question of how nerdy was I. I left that panel feeling great like I made real connections. The second panel, though, I could tell my caffeine buzz was wearing off. This panel, the Sr. Manager was much more direct and seemed not to be entertained by stories as much. He kept focusing on the more negative interview questions like when have you ever argued with a Supervisor, have you ever dealt with a coworker who wasn't carrying their load, have you ever had a project that you failed to complete and why. He even interrupted me a few times when I was answering his questions on top of that, which killed my self-esteem a bit. But I survived, and afterwards, the Recruiter came back and explained the Benefits, and I left feeling like I had done the best I could.

    The next day, the recruiter called me and offered the job. I was stunned, because I honestly thought I bombed that second panel! But it pays off to approach the interviews as a conversation. Do your research on the company here on Glassdoor, look up the Managers on LinkedIn, Google the Company, I even checked out their Instagram page to get a good feeling of the culture. Bring all that research with you to the interview, and practice some generic interview questions. It'll show in the interview room--in fact, one of the questions in the first panel actually was "How much do you know about us?" My research blew them away when I listed all the stuff I could remember.

    Overall, the interview process was thorough, transparent, quick, and the recruiter, Sarah K., did such a great job being open and communicative with me and she was such a pleasure to talk to, like an old friend.

    Fragen im Vorstellungsgespräch


  2. Hilfreich (1)  

    Support Associate-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Denver, CO (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Schweres Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im August 2019 bei Accruent (Denver, CO (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    The interview process for me was a very messy one. We discussed a time for a phone interview and they forgot to call me not once but twice. I had to reach out to them to remind them of our scheduled interview. Then when I finally got to talk to someone, they told me that I was unqualified for this position. They already had all of my background information from my resume so I don't understand why they would go through the effort to set up an interview just to tell me I wasn't qualified. Also, I was not qualified because I have no technical support experience (I have support experience from previous jobs, just none that were for technology), but when I read the job description it said that technical support experience was an additional experience to have NOT required. They need to rewrite their job description and maybe put their recruiters through some more training so that they won't forget when and who they schedule interviews with.

    Fragen im Vorstellungsgespräch

    • They wanted to know about my background and said I was unqualified for an entry-level role because I did not have the experience that was not listed on the job description, to begin with. Very confusing process   1 Antwort
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