Fragen in Vorstellungsgesprächen bei ADP für Associate Client Support Consultant | Glassdoor.de

Fragen in Vorstellungsgesprächen bei ADP für Associate Client Support Consultant

Vorstellungsgespräche bei ADP

18 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
50%
22%
28%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
83%
11%
6%

Schwierigkeit

2,6
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

Hilfreich (11)  

Associate Client Support Consultant-Vorstellungsgespräch

Anonymer Bewerber im Vorstellungsgespräch in Norfolk, VA (Vereinigte Staaten von Amerika)
Kein Angebot
Positive Erfahrung
Durchschnittl. Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert im Juli 2016 bei ADP (Norfolk, VA (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

Applied online and within a few days I received an email to schedule a phone interview. Phone interview verified information from resume and asked a few basic interview questions. A week later I received an email that I was selected for in person interview with time slots and to verify if time worked. I interviewed with 2 managers for client support and implementation. Was asked about myself and to give examples of different situations in my work experience. Nothing too hard. I was told I would hear something either way within 2 weeks. Still have a few days to hear back
They were very clear through the whole process of what to expect.

Fragen im Vorstellungsgespräch

Antwort von ADP

28. Juli 2016 – Project Specialist

Thank you for the open and honest review. Good insights.

Andere Bewertungen von Vorstellungsgesprächen für ADP

  1. Hilfreich (7)  

    Associate Client Support Consultant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Negative Erfahrung
    Schweres Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Juni 2016 bei ADP.

    Vorstellungsgespräch

    Submitted resume on ADP career site, received an email within 3 days to schedule a phone interview. Phone interview went well, and I was emailed later that day to schedule an in person interview. In person interview was 3 days later in good cop/ bad cop fashion. This style of interview was poorly executed, unprofessional, and borderline rude. The lady playing bad cop raised her voice and leaned into my face while speaking at me. I am convinced she hated her job and she made the entire interview uncomfortable. The man who was playing good cop was squirming in response to her poorly executed acting skills. I thought ADP was a professional company and would have perfected it's candidate acquisition skills by now.

    Fragen im Vorstellungsgespräch


  2. Hilfreich (1)  

    Associate Client Support Consultant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Miami, FL (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im März 2016 bei ADP (Miami, FL (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Applied online. 1st interview was a phone interview, 2nd interview was an in-person interview. Both were very STAR method heavy. Interviewed with 2-3 members of management. They try to make you feel safe and make it interactive so you're not as nervous. Then they show you around the call center so that you can get the feel of the environment.

    Fragen im Vorstellungsgespräch

  3. Hilfreich (1)  

    Associate Client Support Consultant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Chicago, IL (Vereinigte Staaten von Amerika)
    Kein Angebot
    Neutrale Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich über eine Hochschule oder Universität beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Februar 2016 bei ADP (Chicago, IL (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    The interview process was very generic. Resume submission, application online, phone interview, and final interview with 2 members of the team. During the phone screen, there was misinformation given that didn't align with the overview of the position given during the panel interview.

    Fragen im Vorstellungsgespräch


  4. Hilfreich (1)  

    Associate Client Support Consultant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Alpharetta, GA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich über eine Hochschule oder Universität beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im April 2015 bei ADP (Alpharetta, GA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    Got a call from a recruiter who had my resume from a career fair. She set up a phone interview with me and then emailed me details on a face-to-face interview. The interview was postponed due to a death in one of the interviewers' family, so I think it was the exception, not the rule. During the interview, three managers' round-table interviewed me and asked me normal questions. They seemed to like me so they asked me if I had time to shadow somebody. I sat with somebody at their desk for about 15 minutes and then they pulled me back into the room and gave me the opportunity to ask questions. One of the managers walked me out and told me they were going to offer me the position. I got a call the next day from the recruiter going over the offer then she emailed it to me and I accepted.

    The only weird thing is they hired me but my start date was like 2.5 months out.

    Fragen im Vorstellungsgespräch


  5. Hilfreich (1)  

    Associate Client Support Consultant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Elk Grove Village, IL (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert im Februar 2016 bei ADP (Elk Grove Village, IL (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I apply for the above position early January and a day later I received a email to take a test. The test was very easy just basic questions and some call center simulation questions as well. I finished the test and a week later received a email for a phone interview. The phone interview was 30 minutes in length and just had questions about tell me a time questions. A week later I received a email for a face to face interview. I was just like the phone interview. I did meet with the director of office which was nice. He was a great guy he just ask a few questions. After I left the interview about a hour later I got a call about the job. It was a great process.

    Fragen im Vorstellungsgespräch

    Verhandlungsdetails

    The salary was great no need to negotiate


  6. Hilfreich (5)  

    Associate Client Support Consultant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Parsippany, NJ (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Mai 2017 bei ADP (Parsippany, NJ (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    I applied and the next day I received an email to set up a phone interview. The interview told me depending on my answers she would recommend me and I would get an email assessment. I got the assessment 30 minutes after phone interview, which was fast. Then after that things have been starting to slow down. I haven't heard from anyone for a week and a half. I saw the job is expired now but my application status jut says that they have all the information that's needed that I will be contacted. So it leaves me confuse as in if the job is exactly expired or not. Lack of communication completely. You don't know who to contact. You're clueless

    Fragen im Vorstellungsgespräch

    • Where do you see yourself in 5 years?   1 Antwort
    • Tell me the time you felt stressed work and what did you do   Frage beantworten

    Antwort von ADP

    22. Mai 2017 – Project Specialist

    Sorry for your negative experience. Please contact us at adp_talent_community@adp.com we will strive to remedy.


  7. Hilfreich (8)  

    Associate Client Support Consultant-Vorstellungsgespräch

    Anonymer Mitarbeiter in El Paso, TX (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Juli 2017 bei ADP (El Paso, TX (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    First you would have a phone interview which would determine if you would get an in person interview. Phone interview consisted of just going over resume submitted as well as some situational questions. If selected to continue they call and schedule an in person interview. Then generally 2 additional in person interviews each with a gradually higher executive. In-person interview were mostly situational questions which I answered by stating a situation, action, and result.

    Fragen im Vorstellungsgespräch

    • Tell me about a time you dealt with an angry customer.   1 Antwort

    Antwort von ADP

    17. Juli 2017 – Project Specialist

    Thank you for the feedback on your ADP interview in El Paso.

  8.  

    Associate Client Support Consultant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Atlanta, GA (Vereinigte Staaten von Amerika)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Juli 2017 bei ADP (Atlanta, GA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    It was a series of four interviews...1 being a phone interview 2. In person interview 3. Phone interview with a manager 4. Then I had to talk to a area manager. The process was very easy and I love the way the interviewers interact with you and are very nice this is a great company to work for

    Fragen im Vorstellungsgespräch

    Antwort von ADP

    29. Aug. 2017 – Project Specialist

    Thank you for providing feedback on your interview experience and welcome to the ADP team.


  9. Hilfreich (3)  

    Associate Client Support Consultant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Augusta, GA (Vereinigte Staaten von Amerika)
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im August 2016 bei ADP (Augusta, GA (Vereinigte Staaten von Amerika)).

    Vorstellungsgespräch

    The process begins with an on-line application during which you upload your resume and answer a few questions about your experience and background as it relates to the position you are applying for.

    After that someone from a call center contacts you and does a phone screen. This is about 20
    minutes. Questions were asked about accomplishments in past jobs and a few situational questions to see how you think in the moment. For me it was very robotic and the person on the other end was more interested in typing in my responses then in what I was actually saying. The screener was having computer problems and had to hang up and call me back to finish.

    The next step was a skills test and personality assessment. The skills test was great and very realistic. It was a web based, call center simulator. I had a few minutes to get familiar with the "system" and then had to work through live client calls by doing things like looking up account information, handle billing issues, requests for credit increases and upselling add on account features. The personality assessment was pretty much the same as every other. It's the same basic 12 or 13 questions asked 3 or 4 different ways.

    I was invited to an in person interview at 4:00 on a Tuesday. I got to choose the time based on several dates and times that they offered. They gave me the name of the person to meet with but when I got there that person was not available and I met with someone else. My interview began at about 4:15. The interviewer explained the process and asked me to talk a little about myself and then asked some behavioral interview type questions using my resume to guide him along. He took notes on my responses. After 20 minutes two other managers came in and did the same. They talked more about the company in general and the job description. They were very professional and answered all my questions. That took about 30 minutes, then they escorted me to meet with the department manger in her office. We had a brief conversation and she only asked me 2 questions about myself and I was on my way. They told me that I would hear from them within a week.

    After a week I did not hear back, so I emailed asking if they had an updated timeframe for making hiring decisions. A day later I got a call from an operator at a call center reading from a script telling me that they were moving forward with another candidate. That person would not or could not answer any other questions and was quick to end the call.

    Yes, I am disappointed that I did not get the job but I'm also disappointed in the overall experience. After the time I spent meeting with their team, I expected a more personal, professional communication experience.

    Fragen im Vorstellungsgespräch

    • Tell us about a time you had to resolve a miscommunication and how you handled it.   Frage beantworten

    Antwort von ADP

    7. Sept. 2016 – Project Specialist

    Hello - we appreciate your open and honest response. Thank you. We will be reaching out to our Augusta interview team to follow-up on this piece. If you have additional information, thoughts or comments - please contact adp_talent_community@adp.com


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