Arbeitgeberbewertungen für Yelp | Glassdoor.de

Bewertungen für Yelp

Aktualisiert am 15. August 2018
1.691 Bewertungen

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Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
1.011 Bewertungen

1.691 Mitarbeiter-Bewertungen

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  1. „Unerfahrene Management”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Account Executive in Hamburg
    Akt. Mitarbeiter - Account Executive in Hamburg
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich arbeite in Vollzeit bei Yelp

    Pros

    Viele intensives, gutes Klima unter den MA

    Kontras

    Ich hatte das Pech in einem Team zu sitzen mit einem strammer Führungsstil: Zucker, Brot & Pritche. Mein Sales Manager war weiblich und hatte und hat 0% Empathie!

    Rat an das Management

    Empathie, Empathie, Empathie!


  2. „Account Executive”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Account Executive in Hamburg
    Ehem. Mitarbeiter - Account Executive in Hamburg
    Empfiehlt nicht
    Neutrale Prognose
    Negativ Geschäftsführer

    Ich habe bei Yelp gearbeitet (mehr als ein Jahr)

    Pros

    Das Team, das Office, die Atmosphäre und das Produkt

    Kontras

    Die Zielsetzung, ein Großteil des Managements, die Fluktuation und die Kommunikation

    Rat an das Management

    Arbeitet an euren Kommunikationsfähigkeiten!

  3. „Top”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Pros

    Young and modern, hip company

    Kontras

    too big, too complicated, slow


  4. „Perfect place to start a sales career!”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in San Francisco, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in San Francisco, CA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Yelp (mehr als ein Jahr)

    Pros

    - Culture is top notch, you will create life long friendships here
    - Lots of patience and support from managment
    - Fully stocked kitchen (though don't eat it everyday, or else you'll gain the Yelp 15)
    - Lots of 1/1 time with your manager for development
    - Career advancement in sales (LCP, management, mid market/national sales, yelp res/nowait/wifi)
    - You can move offices! DC, Chicago, Phoenix, NYC
    - This job will teach you skills you can't gain anywhere else
    - Awesome benefits

    Kontras

    - Lots of micromanagement since switching to non term contracts. Why? Because if you have a few bad days, you will miss your number. In a NTC world, you have to stay consistent - or else you're in trouble.
    - There's been a lot of mixed messaging on expectations. Its not "80 dials" its hit "at least 80 dials" emphasize on the at least. One month ago it was 70 dials.
    - Territories are really small so you will call the same business over and over again. You might not get a new territory for 6 months. As the company grows and retains people, territories will only get smaller....
    - You will get yelled at and told no. This is to be expected, you're in a cold calling sales role. This will teach you a lot, but it sucks.
    - Managers are stressed out
    - No autonomy at all. Working hours are set (8:30-5:30), which can be very annoying.
    - Low pay - You have to crush it to get a decent commission check

    Rat an das Management

    Ever since we have switched to NTC, it almost seems like we're a glorified call center :( I loved the job two years ago, and now i'm starting to dislike it because of the lack of autonomy and the micromanagement + being robotic on the phone. Also, the script needs to change - asking someone to "pull over" might work sometimes and sounds like a good idea, but not every human can say it naturally for it to work. Plus, business owners are busy, we need to respect their time.


  5. Hilfreich (3)

    „Not bad”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in San Francisco, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in San Francisco, CA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Yelp (mehr als ein Jahr)

    Pros

    Pretty laid back culture, easy to coast if that's your thing.

    The organization is very inclusive. Above average number of non-male engineers, great support for parents, LGBT, women, etc. I really like it. This includes training for managers and people in leadership roles.

    Engineers are empowered to improve systems. If you're a self starter, you'll do well here.

    Tonnes of peer learning opportunities, particularly for young / inexperienced managers.

    Enough scale to be interesting but enough money to force creativity :).

    VPs are generally amazing human beings, especially Wing Yung and Sam Eaton, who are some of the nicest senior leadership I've had the opportunity of working with.

    Kontras

    Yelp's benefits are okay but pretty meagre (outside of healthcare) compared to much of their competition. For example, their 401K match is $1,000 (although recently they increased it to $3,000 once you've been here over a year) - which pales in comparison to Google, Facebook and others.

    Yelp also only offers 15 days of PTO per year which increases to 18 after 2 years and 20 after 4 years. This is pretty mediocre - Facebook offers a standard 21 and many other companies offer unlimited discretionary time off which is less burdensome (particularly since you don't need to accrue it before you can spend it).

    Sick time is capped to 5 days a year. After this, if you don't have a nice manager, you start eating into your PTO. This means that people don't take sick time when they often should.

    Their gym/wellness allowance is lower than many other tech companies.

    No catered lunches aside from Hackathon (which happens 3 times a year). This forces you to go explore, which is fun but expensive - effectively missing a $3-5K perk that other tech companies offered. Plus, it's pretty inefficient to leave the office in search of food.

    Yelp is very much a mature, stable company with a significant amount of tech debt and legacy code. This offers a lot of scope for improvement but also means that new features take longer to release than they might at a smaller, more nimble organization.

    Very "young" engineering team. People have a lot of energy but this often results in people building new systems instead of adopting existing solutions that are standard in industry.

    Related, there's no levelling structure and opportunities for career growth are pretty vague. Yes, you'll take on responsibility but short of getting the tech lead badge or becoming a manager, you'll be a software engineer forever.

    A lot of the engineering tooling is fairly antiquated and you have to be on the VPN to do anything useful. It took months and months to get Slack after years of using IRC. We use ReviewBoard which just about does the job but could be replaced by many more modern alternatives.

    I'm not seeing a lot of stock price growth, which makes compensation even less great.

    Rat an das Management

    Take a hard look at benefits - particularly PTO - and amend it to match the market. Offer some kind of career ladder.


  6. „AE”

    StarStarStarStarStar
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter

    Ich arbeite in Vollzeit bei Yelp

    Pros

    Great people; relaxed work attire, tons of benefits

    Kontras

    Stressful atmosphere and highly competitive


  7. „Much better than expected!”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Account Executive in Chicago, IL (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Account Executive in Chicago, IL (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Yelp (Weniger als ein Jahr)

    Pros

    - fully-stocked kitchen (free breakfast/lunch/snacks/etc)
    - free in-house barista
    - starts at $39k base salary
    - strong work-life balance (strict 8-hour days)
    - 2 months of training
    - 100% employer-paid medical/dental/vision insurance
    - $60/mo wellness stipend
    - "celebrate every win" culture
    - free beer some days
    - strong corporate values
    - casual dress code
    - they're really patient with you and work hard to help you succeed

    Kontras

    - 80+ dials/day
    - the people you call can be mean sometimes
    - music plays in the office to pump you up, but it can be loud and distracting sometimes
    - similarly, people ring a gong when they close and that can be distracting too
    - most employees are fresh out of college, which can be strange if you're older.

    Honestly, working at Yelp is way better than the reviews led me to expect. Yes, it's a hard job. Yes, you will get hung up on. But your coworkers are great and the benefits are amazing! It can be stressful if you're not closing, but they're really patient with you as long as you work hard, implement feedback, and have a positive attitude.

    If you do decide to work here, you need to have a self-care system in place. Make sure you're getting enough sleep and absolutely maintain a strong work-life balance. This is a job that requires a lot of mental energy. I'm not naturally a high-energy person, but ironing out my self-care system has done wonders for me.

    Overall, this is a great place to work.

  8. „Great Company”

    StarStarStarStarStar
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter

    Ich habe in Vollzeit bei Yelp gearbeitet

    Pros

    Great beginning job. Cool people to work with. Good training program.

    Kontras

    Pay is low. People come and go.


  9. Hilfreich (31)

    „Perspective is Everything”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Account Executive/Sales Manager in Chicago, IL (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Account Executive/Sales Manager in Chicago, IL (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Yelp gearbeitet (Über 3 Jahre)

    Pros

    If you're looking at Glassdoor to decide where to start or advanced your career - I hope you'll take the time to read about my experience at Yelp. I believe that my perspective is different than many you'll see here.

    This review is not just about the Account Executive position because if you come to work at Yelp, it's not about the job you start with or the skills you start with. It's about the job you're willing to work for and the skills you push yourself to gain. I recently left Yelp after 3.5 years to pursue other interests but I'm so thankful for the company and the opportunities I was given - maybe my perspective will help you find the same.

    Let's start with the most important part of working at Yelp - it's hard! I started right out of college in SF as an Account Executive in 2014. The job was exactly as described - tons of cold calling. In fact, the reality of sales is if you're not on the phone you're not advancing your career. Anyway - I digress. I was 6 months in and I hated it. In fact, you could probably look at some of the other glass door reviews and see exactly how I felt. But here's the thing - unlike many of the people I worked with. I decided to take the challenge head on and see what I could make of it.

    I started focusing on what I could learn and let me tell you something. This job has more opportunities to learn pivotal skills than any entry level job I've come across. Your communication is pushed all the time, your ability to handle rejection and persevere is so key that it becomes second nature.

    For the next 9 months I focused on skill building. I became great at building relationships. I was pushed to constantly improve and learn and become an expert in countless fields. I was pushed to apply for leadership programs and held to a high standard - one I became accustomed to hitting.

    After 1.5 years I was promoted to management. The opportunity of a life-time in my eyes. I was able to grow a team of individuals I cared for deeply and we pushed each other to better ourselves all the time. I was able to learn public speaking skills, I learned how to read data like a professional and my sales skills were pushed to grow at all times.

    After about a year - another opportunity came about and I moved to Chicago where I worked with some of the best people I've meet. The culture and the work environment are top notch. The leaders from the top down are amazing to work with - plus the Office Head has a British Accent - always a plus!

    This job is about opportunity. Opportunity isn't easy but it's worth it. If you want to push yourself and become the best version of yourself - come work for Yelp and see what you're capable of.

    My perspective is different because I looked at the "negatives" as learning opportunities. The paths towards career advancement, the compensation and benefits, and the workplace culture made this a no brainer for me. No job is perfect but my life is undeniably better for my time at Yelp!

    Kontras

    This job is not for everyone. There are a ton of calls involved and the job isn't going to change.

    You need to push yourself. You need to have a great attitude. You need to outwork your peers. You need to be intrinsically motivated. If you're all of these things - this jobs for you.

    Lack of diversity is a concern but up against other Tech peers Yelp is no worse. I would have loved to see more initiatives for diversity at the management level but from my understanding leadership acknowledges this and is working to see it improved!

    Rat an das Management

    Always remember to believe in your people! It's what made me so successful at Yelp. So many of my managers believed in me I had no choice but to succeed.


  10. Hilfreich (1)

    „Great culture and awesome folks”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Software Engineer in San Francisco, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Software Engineer in San Francisco, CA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Yelp (mehr als ein Jahr)

    Pros

    Great culture for engineering
    They really care about personal development of employees
    Transparent org
    Great manager. They spend on training manager. If you don't like your manager, you should give feedback and report it. They will try to work on the situation.
    Great company to start your engineering culture with

    Kontras

    No free lunches
    No game changing work happening in engineering, we are just working to be on par with tech stack in other companies

    Rat an das Management

    Be fast in rolling out features. Have team Yelp X or something that secretly work on game changing tech (AR / AI)


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