Arbeitgeberbewertungen für Signpost | Glassdoor.de

Bewertungen für Signpost

Aktualisiert am 16. Januar 2019
307 Bewertungen

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Signpost Founder and CEO Stuart Wall
Stuart Wall
239 Bewertungen

Mitarbeiter-Bewertungen

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  1. „Great Training & Support”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Sales Representative in Denver, CO (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Sales Representative in Denver, CO (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Signpost  (Weniger als ein Jahr)

    Pros

    - Management is great across the board. From the director to all our sales managers. Amazing people to learn from.
    - Training program is top notch
    - The energy on the sales floor is unmatched to any other company
    - The support from colleagues is awesome. Feels like a family
    - Great potential to make money with uncapped commission
    - Full sales cycle including closing
    - The best place to learn and start a sales career

    Kontras

    - The job is a grind but it pays off
    - Typical ups and downs like any other sales position

    Rat an das Management

    Keep up the great work!


  2. „Good start”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Sales Representative
    Ehem. Mitarbeiter - Sales Representative
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Signpost gearbeitet

    Pros

    Great people great beer great days

    Kontras

    Low base pay and long days

  3. Hilfreich (1)

    „Not bad, but not good either”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Sales Representative in New York, NY (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Sales Representative in New York, NY (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Signpost gearbeitet (Weniger als ein Jahr)

    Pros

    *Great sales representatives old and new (always willing to help out each other or create friendly conversation)
    *Very clean office & kitchen
    *Frequent contests to push reps to get more sales
    *Typical start up feel (casual, fun, young people)
    *Passionate CEO

    Kontras

    *Immature management (demeaning, rude, micromanagement) - catch an attitude if you say something that collides with their opinion. Sales managers all tell you something different during training. Seems like they aren't on the same page.

    *LOUD office; clients can hear ongoing conversations and music through the headsets

    *Lack of proper sales training

    *High turnover

    *Not easy to make a sale especially to the target clientele

    *Base pay is low for a company located in NYC


  4. „Avoid If You Are Serious About Your Career”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Sales Representative in New York, NY (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Sales Representative in New York, NY (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich habe in Vollzeit bei Signpost gearbeitet (Weniger als ein Jahr)

    Pros

    Office is located in Manhatten next to some nice restaurants and bars.

    Kontras

    No sexual harassment training in place.

    Very low pay compared to other cold calling jobs.

    100% Cold Calling - the entire job is cold calling. The job listing says they give you leads, but its just an automatic dialer that will just randomly put you in a cold call with a random business with no previous research. It's a telemarketing job.
    You are expected to do over 200 minutes of talk time every day.

    Telemarketing is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. - this is the entire role. You cold call businesses and try to get them onto an online demo and then sell to them.

    Micromanagement - Managers will take note on how often you use the bathroom, how long it's been since you made a cold call, or how long you've spent in the kitchen. They also have a system in place where they can get audio from your headset to hear what you're saying to customers, and will take over if they don't like what you say. Managers day to day is more focused on just looking over your shoulder, gchatting comments to each other, texting on their phones, and listening to your calls. They are very under utilized. Another problem is that there is 4 managers on the sales floor for a team of about 20 people. Too many chiefs, not enough Indians. As soon as it hits 5:30, the managers are the first ones out the door while the sales reps are expected to stay in the evening.

    No real training - the training program is more of a "figure it out" approach rather than teaching you how to sell the product. The product knowledge training lasted 10 minutes with a vague overview of how the product works. You get leads from Yelp, Groupon, and HomeAdvisor, and just recycle them over and over until you get a deal. You're constantly asked to stick to the script even if you feel it doesn't work for you.

    Low Customer Reviews - Customers are not satisfied with the product, so you're really a sleazy sales person trying to get customers stuck in a contract rather than solving their problems. Its a real morals and ethics kind of decision you have to make to feel comfortable selling a product that doesn't work. You can just do a google search of Signpost Customer Reviews and the BBB and see that customers are not happy with the product. Whether the company is doing anything to fix that is unclear as Sales is very segregated from the rest of the business. So you don't get the real experience of working for a tech company.

    Insult The Customers - the same people you are trying to sell to are the same people the office is open about making fun of. You try to sell to home services guys, but then openly insult and mock them during morning huddles. It sends a message that you don't really care about the customers you're trying to help, and just trying to get a deal. You're also advised to lie to customers as a way to relate to them like saying you have a wife, or child, or anything to relate to the person. It's just a very dishonest approach to building relationships with prospects if you have to lie to them to relate.

    Loud Work Environment - the sales floor is always blasting very loud music all day, every single day. It can be seen more as a frat party rather than an actual place to do business. I get that they are trying to be uplifting, but it's hard to do telemarketing when there is loud music just being blasted out. Worse if you sit under the speakers.

    Hire And Fire Cycle - the company is stuck in firing people, and hiring replacements at a rapid pace. They blame it in the role, but in all honesty it's because management can benefit from some much needed training. Being upfront that it is telemarketing can also help as people are expecting a sales role at a tech company, when it isn't. Managers are known to raise their voice at staff, gossip about previous staff, and put them on performance improvement plans if they want to get rid of you. They say they can't retain people because the job is monotonous, but it's actually because nothing is being done to encourage talent, nothing is being done to build team morale, and unless you're part of the clique, you're fending for yourself.

    Promotions And Titles Are Over-saturated - Whether you're a new hire, or an account executive, every title is performing the same responsibilities. There is no unique distinctions between the titles other than salary. Seniors at the companies are performing duties of a sales development representative, which are lower responsibilities than a new hire sales rep. A high title at Signpost can't transition into the same high role at another company.


  5. „Awesome!”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Sales Representative in Austin, TX (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Sales Representative in Austin, TX (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Signpost  (Weniger als ein Jahr)

    Pros

    Great opportunity to make a ton of money, supportive team and amazing culture, I look forward to going to work everyday

    Kontras

    Can't think of anything! Just the general highs and lows of sales, but it is very fulfilling

    Rat an das Management

    Keep doing what you're doing!


  6. Hilfreich (2)

    „Great company to be apart of”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Strategic Senior Sales Executive
    Akt. Mitarbeiter - Strategic Senior Sales Executive
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Signpost  (Über 3 Jahre)

    Pros

    Great company and fun environment to work
    Tons of she's training and coaching to help you become a great sales rep
    Open line of communication to executives and managers
    Great office location

    Kontras

    No real marketing of the product, most clients don't know what signpost is after hearing the name so it makes it harder when pitching product, it's something that can definitely be overcame but something to consider nonetheless


  7. Hilfreich (4)

    „Anti-customer culture filled with immoral business practices”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Neutrale Prognose
    Negativ Geschäftsführer

    Ich arbeite in Vollzeit bei Signpost  (mehr als ein Jahr)

    Pros

    - Great at promoting from within
    - Some management have their heart in the right place
    - It is very satisfying, but very rare, when business owners actually benefit from the product.
    - Lack of typical social justice culture, which makes them place a comfortable and safe environment to work at. No one to do the whole holier than thou and self righteous spiels

    Kontras

    - No one here actually cares about small businesses. They constantly talk about local business owners as if they are complete idiots. They see customers as $ and nothing else
    - Toxic culture that is company first and customers last. They will do everything to suck every penny out of business owners
    - They sell to people who are a terrible fit for the product and straight up lie to customers. Then, in their internal QA sessions, they find themselves not culpable for any wrongdoing. Who would've guessed?
    - They do almost nothing to ensure customer success. Once the contract is signed and they have the money, the customer will never hear from them unless they beg.
    - Everything is the customers fault. If the product didn't work, customers fault. If the product is different than the customer though, customer's fault. Nothing is every the company's fault.
    - Simply look at their customer reviews and the # of engineer staff vs # of sales. That will tell you all you need to know.
    - They lie to you about compensation and have horrible equipment. They don't even give you a laptop. Instead, they give you horrible computers with cheap chairs.
    - Lack of trust. Managers are always breading down your neck. I can't believe how much time managers have to be snooping on you instead of operational efficiency.
    - CEO is a typically elitist bro and all the sales bros love him.
    - Their competitors have an obviously better product but they are in complete denial over it.

    Rat an das Management

    Stop treating customers like crap and lying tot hem

  8. „OK Place To Start”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht

    Ich habe in Vollzeit bei Signpost gearbeitet

    Pros

    Lot's of room for career advancement in your field. Generally pragmatic leadership.

    Kontras

    Terrible product, poor sales processes.


  9. „Great place to learn and grown your sales skill set!”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Sales Representative in Austin, TX (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Sales Representative in Austin, TX (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Signpost  (Weniger als ein Jahr)

    Pros

    Training Program - one of the best sales training programs I have been a part of in my sales career. You get a lot of hands-on training in the job and I definitely felt that I was set up for success in the role. The job can be challenging but I felt supported and confident after going through the first couple weeks of training.

    Culture/People - really welcoming environment. Phone sales is tough so you need good people next to you and I feel that we have that in our office. Everyone is willing to help out and answer questions and the group seems to really care about each other.

    Kontras

    It's a tough job so you have to work really hard to be successful, especially early on. If you want to make great commission, be willing to put in a ton of effort and you should be able to make it with the help from training and management

    Rat an das Management

    Keep listening to feedback and trying to improve!


  10. „Awesome Work Place”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Austin, TX (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Austin, TX (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Signpost  (Weniger als ein Jahr)

    Pros

    Awesome People to work around

    Kontras

    Can be challenging to get over the hump