Arbeitgeberbewertungen für REI | Glassdoor.de

Bewertungen für REI

Aktualisiert am 14. Mai 2018
1.308 Bewertungen

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Befürworten Geschäftsführer
REI President and CEO Jerry Stritzke
Jerry Stritzke
534 Bewertungen

1.308 Mitarbeiter-Bewertungen

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  1. Hilfreich (2)

    „Good company, boring job, no future for the masses”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Sales Specialist
    Ehem. Mitarbeiter - Sales Specialist
    Empfiehlt nicht
    Neutrale Prognose
    Negativ Geschäftsführer

    Ich habe in Teilzeit bei REI gearbeitet (mehr als ein Jahr)

    Pros

    Most of your coworkers will appreciate and respect the outdoors and believe in the company mission. You will get great discounts and plenty of product knowledge so you'll always have the newest and best gear. Management is good about honoring time off requests so you can get out there and enjoy the lifestyle you are "selling." The work environment is casual. Coworkers will genuinely work together to provide good customer service making customers happy. It's rewarding to help people get outside.

    Kontras

    Most employees are part-time (10-15 hours per week) which is great if you aren't actually trying to pay any bills. Very few people work anything close to full-time.

    It's basically a dead-end job. Management positions are supposedly awesome, but the reality of working your way up the ladder is slim to none. Management positions get eliminated, and the people in management positions never leave.

    Turnover is high among sales specialists. Well, it is retail after all, but there is a lot of frustration at the bottom. Everyone is trying hard to impress the managers because they all want to be a candidate for a management position themselves whenever one becomes a available. At my store, there was a lot of two-faced back stabbing going on. It was kind of like high school all over again but with less acne and at least you could hide in the sleeping bags for a while.

    Selling memberships seems to be the only metric for measuring success, and trying to sell them is painful to say the least. Most customers already have a membership. The people who don't, generally don't want one. I could up sell anything, but memberships weren't good for me. If you do want to work your way up, be sure to perfect your membership sales pitch and get ready for irritated shoppers... especially when you are the third or fourth sales specialist to say the "M" word. Good luck.

    Rat an das Management

    Memberships are important, of course. But be sure to reward knowledgable, hard-working, and customer-focused employees as well.


  2. „Awesome Gig”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe in Teilzeit bei REI gearbeitet

    Pros

    Fun coworkers, recreation themed environment, prodeals

    Kontras

    The nature of retail, lack of hours

  3. „Part Time Sales Associate”

    StarStarStarStarStar
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Befürwortet Geschäftsführer

    Ich arbeite in Teilzeit bei REI

    Pros

    really incredible group of people
    fun events

    Kontras

    they could pay much better


  4. „Great benefits and culture”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Kent, WA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Kent, WA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei REI (Weniger als ein Jahr)

    Pros

    - great benefits
    - definitely cares a lot about their employees
    - transparency from leadership
    - really respectful of work/life balance

    Kontras

    - limited opportunities for growth


  5. „Footwear Sales Associate”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Teilzeit bei REI gearbeitet

    Pros

    Wonderful and encouraging atmosphere with terrific incentives that made me feel valued and immersed in the company's culture

    Kontras

    A retail job is not always stimulating and can become tiring when working extended shifts

    Rat an das Management

    keep it up


  6. „Sales Specialist's Opinion”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei REI

    Pros

    There is a wonderful atmosphere and great employees. There are not too many places where you can work a full day then go rock climbing, mountain biking, or hiking with your supervisors. The customers that the store attracts are usually very polite and friendly.

    Kontras

    Every now and again you'll run into an impatient customer, but you will find that in any retail job.

    Rat an das Management

    Know what your employees strengths are and assign them accordingly. Keep up the good work!


  7. „IMO: skills”

    StarStarStarStarStar
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter

    Ich arbeite in Teilzeit bei REI (mehr als ein Jahr)

    Pros

    Always have the ability to learn from colleagues about proper gear usage and maintenance. You can also learn almost any skill by finding people who do that particular skill (ex: climbing, mountain biking) that way you can be more informed and talk about it to customers.

    Kontras

    Getting scheduled to be trained across the various departments takes too long .

  8. „Customer Service Representative”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Teilzeit bei REI

    Pros

    Great product discounts.
    Like-minded individuals trying to be outdoors and active.
    Opportunity to encourage and be inspired by customers to do more.

    Kontras

    It is retail so can be a bit monotonous.
    Could be logistically more organized.

    Rat an das Management

    Monthly reviews instead of quarterly.
    Specified monthly an weekly goals for each department.
    Small incentives for membership sales for top three of each department based on hours worked not just overall memberships sold.


  9. „REI Clothing Dept.”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Teilzeit bei REI

    Pros

    Wonderful team work and community. Amazing customers and environment

    Kontras

    Random schedule which comes along with retail


  10. „Leadership”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Leadership in Kent, WA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Leadership in Kent, WA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich arbeite bei REI (mehr als ein Jahr)

    Pros

    The company pays well for the Seattle area, benefits and work/life balance are amazing. Some incredibly amazing and talented people to work with.

    Kontras

    Leadership is messy at best, a lot of conflict with decision making due to leaders “empowering” teams to decide best path forward which oftentimes results in conflicting goals being championing by cross functional teams. Decisions are oftentimes made without full examination of downstream effects resulting in complete 180’s when the negative outcomes of not well thought out decisions are realized.
    Too many meetings and not enough time to actually work. There are meetings about the meeting about the meeting about the meeting, ad infinitum. And then lots of side meetings about those meetings to change decisions even after consensus is seemingly made in the larger group meetings. There is a lot of backstabbing and manipulation happening as well as a lot of people unqualified to do their jobs without a lot of direction/course correction. They even have a term for it...they call it ‘REI nice’.
    The co-op is incredibly scared of Amazon and it’s future relevancy but isn’t making steps to actually change. Believing instead that it’s history as outdoors experts will help them weather the storm.
    Too many leadership people at HQ who have never worked anywhere else in their careers so have no idea how to work differently or better.
    These are good people, nice people and well meaning people who just, unfortunately, don’t have the appropriate experience and/or outside perspectives to take the business forward. There is a very strong culture of “this is how we’ve always done it” that pervades the company. And sadly, no top leaders who are willing to or know how to step in and make the changes necessary.
    The co-op has a strong desire to diversify and be more inclusive of minorities (sexual as well as race) but it isn’t reflected in the organization in a meaningful way. If you identify in this category be prepared to really feel your ‘otherness’.
    Speaking of a non-inclusive environment, if you aren’t gun-ho into the outdoors it doesn’t matter in the slightest how good you are at your job...you will feel constantly judged and eventually will be pushed out. (By outdoors they mean scaling mountains, living in the wilderness for weeks, ice axing and other extreme outdoors adventures not casual Sunday hikes) As my boss said “non-outdoors folk are kinda like a virus that the good bacteria will get rid of”

    Rat an das Management

    See above.


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