Arbeitgeberbewertungen für Mountain Warehouse | Glassdoor.de

Bewertungen für Mountain Warehouse

Aktualisiert am 15. Januar 2019
143 Bewertungen

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Befürworten Geschäftsführer
Mountain Warehouse Founder & CEO Mark Neale
Mark Neale
60 Bewertungen

Mitarbeiter-Bewertungen

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  1. „Befriedigend”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Teilzeit bei Mountain Warehouse

    Pros

    29 Tage Urlaubstage, 30 Stunden Basis (Mehr möglich)

    Kontras

    Arbeitstunden schlecht eingeplannt, Unorganisiertes Manaement

    Rat an das Management

    Arbeitsstunden besser plannen


  2. „durchwachsen”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Pros

    nette Kollegen, gutes Gehalt, das wars.....

    Kontras

    inkompetente, chaotische Verhältnisse, zu hoher Druck, Führungskräfte werde zu Gesetzesübertretungen und Verstößen angehalten. Mitarbeiter sollen drangsaliert werden.

    Rat an das Management

    Keinen. Sie wissen genau was sie falsch machen.

  3. „Good”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Sales Assistant in Heidelberg, Baden-Württemberg
    Ehem. Mitarbeiter - Sales Assistant in Heidelberg, Baden-Württemberg
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe in Teilzeit bei Mountain Warehouse gearbeitet (Weniger als ein Jahr)

    Pros

    Shift times, nice staff, reasonable prices

    Kontras

    inflexible hours and too much stock

    Rat an das Management

    less stock, better quality


  4. „DevOps Engineer”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Devops Engineer in London, England (Vereinigtes Königreich)
    Akt. Mitarbeiter - Devops Engineer in London, England (Vereinigtes Königreich)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Mountain Warehouse (Weniger als ein Jahr)

    Pros

    Great culture
    Interesting perks
    Great people to work with

    Kontras

    Long hours
    Company IT infrastructure a bit traditional, no real innovation sought

    Rat an das Management

    Trust your engineers a bit more


  5. „Refreshing, fast turnover in staff”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Supervisor in Birmingham, England (Vereinigtes Königreich)
    Akt. Mitarbeiter - Supervisor in Birmingham, England (Vereinigtes Königreich)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Mountain Warehouse (Über 3 Jahre)

    Pros

    50% staff discount is great!

    Kontras

    Not much staff due to lack of hours


  6. „Only good because of collegues”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Sales Assistant in Street, England (Vereinigtes Königreich)
    Akt. Mitarbeiter - Sales Assistant in Street, England (Vereinigtes Königreich)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich arbeite in Teilzeit bei Mountain Warehouse (mehr als ein Jahr)

    Pros

    Good staff discount (50%). Good management for the most part

    Kontras

    Not very much training (thrown into deep end quickly), awful shop layout, unorganised

    Rat an das Management

    Needs to be more professional in the store


  7. Hilfreich (4)

    „Company that is outgrowing its own Head Office capabilities”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in London, England (Vereinigtes Königreich)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in London, England (Vereinigtes Königreich)
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Mountain Warehouse gearbeitet (mehr als ein Jahr)

    Pros

    You will work with some amazing people and be given some fantastic opportunities as the company is growing so rapidly.

    Kontras

    Management
    It is unfortunate that management in Mountain Warehouse believe that all employees and sadly all suppliers are a disposable commodity, who can be replaced in a heartbeat. With that they then treat both as such and have no problem publicly humiliating employees of all levels (it is not unusual to see several people cry in a day), degrading any work you produce and on one occurrence resulting in a senior member of management throwing samples at an employee. It is a frequent occurrence to hear management yelling at either employees or suppliers, and then joking about making them cry. Where as in any company you can expect a degree of respect or politeness from your management; do not expect this here. If you try and say anything about the extremes of this or question it; you will be told to “put up and shut up”. Any sickness is regarded as being false and you will be expected to come in if ill, especially around range reviews. It is not unknown for senior members of management to call an employee to ask where they are after they have called in sick.

    Training
    Upon starting Mountain Warehouse you now have a day long introduction, where you will be given an insight into the function of different departments and a walk around the office. Any training into what your function is will then be conducted in team by a colleague. Unfortunately, because of the high turnover of staff you will rarely get a hand over from your predecessor and the staff member training you will probably be still in their own probationary period. Any formal training or guidelines that exist have been implemented by those at the bottom hoping to create an easier way to train the continuous stream of new employees. You will often be asked to train new members of staff, either below or several grades higher than you; as other employees on the same level show little to no interest in assisting and actively brush off any association with the new employee. There are now HR training incentives which help to assist you in working with and understanding others, managing your time efficiently and managing new members of staff. While excellent incentives they also transparently reactionary measures to appease staff who are over worked and leaving as any concerns voiced fall of deaf ears.

    Work Load
    Be prepared to see a huge disparity in work loads between teams in the Head Office, buying and merchandising is singularly the most over worked department by miles. From day one you will never leave at the end of the day with your work completed, let alone completed to a satisfactory level where things do not continuously slip and huge issues arise. Any issues that then arise from this will then be blamed on the employee, and another new process will be implemented. Management often change their minds on key issues, meaning that workloads can double or triple – there is often no communication as to why this has happened, or any assistance in helping their teams to achieve these changes. Again, further raising the workload rather than dealing with the root issue of not employing enough staff to cope with the pressure of an international retailer.
    For a 40 hour working week (without your unpaid lunch break) you will be given more work than can be completed in a 60 hour working week (having being strongly encouraged to work this before a holiday). On going on holiday you will be asked to ensure that you work is in a satisfactory state so you can leave – a fair request in most companies with a good hand over to colleagues – yet you will always have too much work on. On coming back from your holiday you will be asked to make your hours up.
    The longer you stay at Mountain Warehouse the more work you are given, as expected as you become more efficient and knowledgeable at your role. However this often manifests itself as being given an extra role, or two that you will be expected to perform without impacting the role you already do. This can be in the career trajectory that you are aiming for, e.g. a Buying Admin Assistant may be given an Assistant Buyer role to perform at the same time. Or this may be asking a member to perform all Merchandising functions, as well as all buying and designing roles. While this should be a fantastic opportunity for an employee to flex their buying ‘muscles’, there is not enough time to do everything and results in an incredibly stressful working environment.

    Time Management
    You will be expected to be in early every day - early being at least an hour before your start time, work through your unpaid 30-minute lunch break and work late – ‘off-peak’ hours expect to stay until 7pm and when it is busy the office closes at 10pm. This will be expected of you all season round; regardless of the peaks and troughs in work load, you will not be given any lieu time back. Leaving on time is frowned upon and will be discussed with you as being unacceptable.

    Working Conditions
    The office is too small, the buying and merchandising teams are crammed into one small floor when they could easily take over the whole office and still not have enough room. Be prepared to climb on top of cardboard boxes of samples and shoeboxes to get anything you need. If you have a problem with that you are told to just deal with it, even if you are injured and told not to walk – let alone climb on a cardboard box.

    Rat an das Management

    You most valuable commodity is not the reasonably priced goods in your stores, but the staff that you employ. Company wide it is clear that there needs to be some serious investment into the people that you have hired, across all levels. Listen to what people are saying who still work there, and who have left. Without investing in your staff and continuing to use the same old fashioned business model and without hiring more people, you will not have any viable business left.

  8. Hilfreich (1)

    „Don't waste your time”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Mountain Warehouse (Weniger als ein Jahr)

    Pros

    Friendly people
    Some nice benefits

    Kontras

    Very under par salary - be prepared to almost work for free
    Lack of training or development opportunities
    No structure to any aspect of this company
    Lack of respect for the people that make up this company

    Rat an das Management

    Be kinder to your employees
    At least try to see through promises made to new employees
    Develop training schemes that actually help your employees do a good job.


  9. „"My experience with in the company 1 to 4 years "”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Assistant Manager in Weymouth, England (Vereinigtes Königreich)
    Ehem. Mitarbeiter - Assistant Manager in Weymouth, England (Vereinigtes Königreich)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Mountain Warehouse gearbeitet (Über 3 Jahre)

    Pros

    *Excellent working environment
    *Friendly motivational people from in the company
    *Nothing is too hard to point you in the right direction
    *Promotion is fast moving
    *Great incentive perks---For all job roles!
    *Area mangers always try there best to get stock in the shop for you.

    Kontras

    * Undermine from costumer services.
    * Technical issues with in the IT department IE:..random updates in prime time shopping hours what freeze cash points.

    Rat an das Management

    Just the one bit of advice

    Over conferment managers who are very pedantic a lot of the time. IE; "Staplers"


  10. „Assistant Store Manager”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter

    Ich arbeite in Vollzeit bei Mountain Warehouse

    Pros

    The people. The crew I work with are some of the best people I know. Just about every shift is a breeze with them. The customer base is always so diverse you never know what to expect but the stories they tell from their hiking trips are great.

    Kontras

    Next to no room to advance. Home base is in the UK so anyone in the NA has to wait hours for an hour at times. Huge lack of communication when it comes down to what kind of inventory is needed for each store. No annual reviews, it’s difficult to get a raise, and easy to be over looked. You have to convert sizes sometimes from UK to American just to locate something.

    Rat an das Management

    Find a better way to keep track of inventory. Decide what country sizes are going to coordinate with inventory. Appreciate employees more they work really hard.