Bewertungen für Intrepid Travel

Kontras

work environment is awful. no matter what you do, you always get the feeling its not enough and there is never anyone telling you "hey you're doing great". Intrepid lost its soul years ago - now its all about the money and not about the experience. The salary is extremely low. Always understaffed, high pressure in sales, not possible to reach the bonus, going cheap on everything.

Kontras

- Very little room for growth in the company if you aren't in Melbourne office. Even those willing to move to another continent will move laterally in their career (at least those in sales roles)
- Extremely high stress. My last few months in the US office (which is now closed) saw all of us clocking about two hours of overtime per night and still not hitting the extremely high sales targets
- High-level growth is prioritized with no regard for what tools are required for staff to achieve those goals
- This job used to make me feel so lucky to have it; by the end, it felt like a call center. - It's much more of a customer service job than a sales job.
- Pay is low for the industry
- Commission structure was changed to reduce the financial burden of staffing on the business (translation: to pay sales teams less as sales targets skyrocketed)
- Managers who were bad at their job were promoted while low-level employees who worked hard but didn't fit into the clique saw no movement in their careers
- The California office was closed in 2018, leaving a lot of experienced and loyal staff with the option to either lose their jobs or move to Canada
- When the office is backed up on work, customers get angry (rightfully so) and you're left to deal with people's high tempers resulting from a situation that you did not cause
- The company has great values but these don't always translate to how staff within the business are treated
- It seems like the North American region was a special case and staff in the other offices are much happier, I hope this is the case and that the North American office is improving :)

Kontras

a lot of cons but im not getting into it

Kontras

- Below average pay
- Culture is sales-oriented and corporate, but it tries to be 'hip'.

Kontras

Limited growth opportunities if you do not reside in the UK or Australia. The company is changing this slowly but the closure of their USA office means it will be difficult for US residents to progress with the company.

Kontras

Poor management decisions that I've seen.

Kontras

- managers sometimes are not that skilled though they are very dedicated
- it is insinuated that you have to work overtime and over the weekends to complete work
- bad planning when it comes to resourcing
- bad systems in place, most of work is manual

Kontras

Sometimes we end up working long hours, but it’s because we are surrounded by a passionate committed team.

Kontras

Working in travel the salary is lower than other industries

January is a busy time of year so holiday is unlikely to be signed off during this time

Kontras

As with most travel companies, pay could be better
Tough targets to hit some months
Work hard play hard ethos - not to everyone's liking