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Bewertungen für HomeServe UK

Aktualisiert am 12. Jul 2019

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673 Bewertungen gefunden

4.3
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BewertungstrendsBewertungstrends
84%
Würden einem Freund empfehlen
88%
Befürworten Geschäftsführer
HomeServe UK CEO Greg Reed
Greg Reed
99 Bewertungen
  1. "Great company"

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung und Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Head of Customer Contact in Leeds, England
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 3 Jahren bei HomeServe UK (Vollzeit)

    Pros

    Always moving forward, constantly learning and challenged to improve. Absolutely never dull.

    Kontras

    Seasonal nature makes it very busy in winter

    Rat an das Management

    Keep pushing us forward

    HomeServe UK2019-07-12
  2. Hilfreich (2)

    "Best Company I have ever worked for"

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung und Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Customer Service Manager in Walsall, England
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe für mehr als 5 Jahre bei HomeServe UK gearbeitet (Vollzeit)

    Pros

    There is so much opportunity here for people who have a strong work ethic and you are definitely encouraged to progress and develop within the business. I moved from being a part time advisor following maternity leave to customer service manager with a little stint in Learning & Development in between all in the 6 years that I worked there. They have a wonderful 'home from home' culture and really and truly have...

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    Kontras

    Absolutely nothing! great place to work

    Rat an das Management

    Keep doing what you are doing

    HomeServe UK2019-07-03
  3. Hilfreich (1)

    "Great team"

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung und Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter 
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 10 Jahren bei HomeServe UK (Vollzeit)

    Pros

    Strong customer culture - genuinely try to 'do the right thing' in all aspects Great to be part of a global, growing Group Thoughts and opinions are listened to and mostly acted upon

    Kontras

    Great customer, people and partner focus. Also does a lot for local communities. Environmental focus is lagging behind.

    HomeServe UK2019-06-10
  4. Hilfreich (8)

    "Great Development Opportunities"

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung und Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Customer Relations Advocate in Preston, North West England, England
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 10 Jahren bei HomeServe UK (Vollzeit)

    Pros

    I have been working in HomeServe for over 10 years now and last year I decided to probe developing from my office based role into one of the trades Homeserve work within to become a field based engineer. The support I have received through Greg and other directors, managers etc has been brilliant. Greg has an open door policy which I have used to gain further exposure to other directors within the business, who have...

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    Kontras

    no cons come to mind

    Rat an das Management

    keep up the good work and keep investing in your people

    HomeServe UK2019-05-07
  5. "Good"

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    • Karrieremöglichkeiten
    Akt. Mitarbeiter - Anonymer Mitarbeiter 

    Ich arbeite bei HomeServe UK (Vollzeit)

    Pros

    Easy work, nice team, good management

    Kontras

    Not much room for progression

    HomeServe UK2019-06-13
  6. Hilfreich (1)

    "Minimal Job security. Large amounts of redundancies made regularly"

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung und Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter 
    Empfiehlt nicht
    Stimmt gegen Geschäftsführer

    Ich habe für mehr als ein Jahr bei HomeServe UK gearbeitet (Vollzeit)

    Pros

    Sick pay Money off recreational activities

    Kontras

    I've had a lot of time to reflect on my time working for homeserve and I don't mind saying I was one of the many that were made redundant and i'm writing this some 2 months after being made redundant with a clear head: - Lack of understanding of what goes on day-to-day from senior management - This causes issues in understanding time to deliver work - Also means the targets that get set are ludicrous and unattainable...

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    Rat an das Management

    Chill out with the amount of redundancies Invest in actual sustainable business models (stop being so invested in print activities, it's not the 90s anymore)

    HomeServe UK2019-06-05

    Reaktion von HomeServe UK

    June 7, 2019UK CEO

    You’ve lost your job so of course I understand why you wouldn’t be happy although I don't agree with your comments and assertions about HomeServe. I’m just guessing but based on what you said I think you worked for a business that we acquired. The reality is when you put two ...

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  7. "Great place"

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      Ehem. Mitarbeiter - Anonymer Mitarbeiter 
      Positive Prognose
      Keine Meinung zum Geschäftsführer

      Ich habe für mehr als 3 Jahre bei HomeServe UK gearbeitet (Vollzeit)

      Pros

      Great leaderships team and care for employees

      Kontras

      Based on the outskirts of Walsall

      Rat an das Management

      None

      HomeServe UK2019-05-20
    • "An engaging and adaptive company"

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      • Work-Life-Balance
      • Kultur & Werte
      • Karrieremöglichkeiten
      • Vergütung und Zusatzleistungen
      • Führungsebene
      Akt. Mitarbeiter - Diary Planner in Banbury, England
      Empfiehlt
      Neutrale Prognose
      Befürwortet Geschäftsführer

      Ich arbeite seit mehr als einem Jahr bei HomeServe UK (Vollzeit)

      Pros

      A welcoming business with an very organised training structure

      Kontras

      Fast staff turnover due to location in Banbury office

      Rat an das Management

      You can never communicate too much regarding business changes and expectation

      HomeServe UK2019-05-27
    • Hilfreich (3)

      "Bullying culture, poor management"

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      • Work-Life-Balance
      • Kultur & Werte
      • Karrieremöglichkeiten
      • Vergütung und Zusatzleistungen
      • Führungsebene
      Akt. Mitarbeiter - Engineer in Huddersfield, England
      Empfiehlt nicht
      Neutrale Prognose
      Keine Meinung zum Geschäftsführer

      Ich arbeite seit mehr als 10 Jahren bei HomeServe UK (Vollzeit)

      Pros

      Attending customers houses and sorting there broken boilers out.

      Kontras

      Bullying tactics from the very top level rolling down through the tiers of management ultimately to the front line engineers.

      Rat an das Management

      Absolutely no point in bothering. They do not care and are all just as scared of losing their jobs as the rest of us.

      HomeServe UK2019-06-16

      Reaktion von HomeServe UK

      June 25, 2019Director of Field Operations

      It doesn't sound as though your experience of working at HomeServe is what you expect or want but it concerns me that you believe there to be bullying tactics at work. I would suggest you get in touch with me direct to talk. If you are not comfortable to do that then you can ...

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    • Hilfreich (2)

      "Good company, but business comes first"

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      • Work-Life-Balance
      • Kultur & Werte
      • Karrieremöglichkeiten
      • Vergütung und Zusatzleistungen
      • Führungsebene
      Akt. Mitarbeiter - Anonymer Mitarbeiter 
      Empfiehlt
      Negative Prognose
      Keine Meinung zum Geschäftsführer

      Ich arbeite seit mehr als 3 Jahren bei HomeServe UK (Vollzeit)

      Pros

      HomeServe is a large, multi national company that provides an excellent service to customers. Do we get it right every time? No we don't. But we have great people who care and want to resolve the matter as fast as possible. I trust HomeServe to look after my parents and grandparents and i can't give a higher compliment to the company than that.

      Kontras

      However, business does come first. HomeServe has undergone internal restructuring twice in the past 18 months or so, with a signifcant headcount reduction. This is now affecting an entire site. And whilst i am sure it makes perfect business and financial sense, the impact to the individuals very much comes second. If you are at risk, you do not want to see updates about how well the business is doing or how much money...

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      Rat an das Management

      Have some compassion for individuals who are affected by decisions you make. Consider how your statements, both in the moment and follow up affect people. You have terrific people but when you only consider them a number, you lose their respect and passion. Live the values you push, because recently the subjective experience is you don't.

      HomeServe UK2019-05-13

      Reaktion von HomeServe UK

      May 16, 2019UK CEO

      Thank you very much for your review. I completely understand as I’ve personally been impacted by restructuring changes in my career. The only point I’d make, and it won’t change how you feel, is that the most impactful thing I can do as the steward of thousands of jobs is to ...

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    673 Bewertungen gefunden