Arbeitgeberbewertungen für Glassdoor | Glassdoor.de

Bewertungen für Glassdoor

Aktualisiert am 16. August 2018
359 Bewertungen

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Glassdoor CEO Robert Hohman
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359 Mitarbeiter-Bewertungen

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  1. Hilfreich (50)

    „Growth team, left out to dry.”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Enterprise Growth in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Enterprise Growth in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Glassdoor (Über 5 Jahre)

    Pros

    Glassdoor is an impactful tool for a job seeker, and knowing we promote this for employers to embrace is an amazing feeling. We've brought transparency to an industry that needed it and we do it in the most fair way we possibly can. Investing millions of dollars into Content moderation and never deleting reviews because we are "asked."

    The people I work with are smart, gritty, and hardworking. We work long hours, we’re often frustrated, but we have fun. Our managers are strong, our director is fearless.

    Yes, hours can be really long at times, however we have transitioned in our CS partners to help with some of account management and while not perfect, it's been helpful.

    Kontras

    If you're a candidate interviewing for the ENT AM role, I would not recommend it.

    Business decisions have been made in favor of our new biz and strat teams for years now.

    The new comp plan has major problems. Reps hitting quarterly quotas is no longer depictive of sales skill, hustle, and “trusting the process”. Opportunity in rep books is wildly different. The journey of FY2019 is enormously more challenging for some than others.

    There was a day when we had sub accounts, when new biz had one chance to sell and then had to pass over accounts. A day when an account that wasn’t truly an enterprise business would be passed down. When our best accounts were kept in our book. All of this has changed because it’s “good for the business” but it’s really been us passing opportunity to other groups of the org.

    While the comp plans OTE may look identical between the ENT AM vs. AE role, it was quickly proven in Q1 that AEs have the opportunity to make over 200% their quarterly number and bring in an enormous amount of money, crazy amount. THIS WILL NEVER BE POSSIBLE FOR AN AM REP BASED ON OUR COMP PLAN DESIGN. The amount of anger this brings me as an oversight from our leadership can not be expressed thoroughly via a gd review. Shame on you.

    If leadership believes the group carrying the largest quotas should not have the same opportunity to blow it out of the park, it's on us to decide if we want to work at this company.

    Rat an das Management

    The result of the above is jaded reps who lost their sparkle and are updating their resumes. It makes me sad, and I hope it concerns our leaders. Frustration is at an all time high. These reps carry the largest quotas in the entire sales org. It feels like glassdoor is asking us all to leave, are you?

    It can’t be understated, growth is complex. But you've failed to bring in a VP who can navigate this. And since you've never been able to figure it out, you've allowed problems to escalate, products to break, a really talented manager to leave, and labeled reps that speak out as complainers. They aren't complaining, they're asking to sell reliable products with credible data and have equal opportunity to hit accelerators as peers.

    Growth should have demanded new products years ago.

    What I can’t understand is that retaining and growing clients is the future of our business. But products continue to break, the client experience is average, no new products come out, and AM work is undervalued.

    Let me be clear, this is not an attack on our new biz folks. They're talented, smart, and hard working. They turn non-glassdoor believers into champions, that's powerful.

    This review is an attempt to use glassdoor for its purpose. Bring transparency to a job seeker and provide feedback to our CEO and COO. This ship will sink if we don't find a solution to the above.


  2. Hilfreich (17)

    „If You Build It, We Will Sell It, and They Will Buy It”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Enterprise II in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Enterprise II in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Glassdoor (Über 5 Jahre)

    Pros

    The Mission is amazing, To Help People Everywhere Find a Job and Company they Love.
    Good Salary and Commission
    Great Benefits
    Great Team Members
    Great Office
    Dogs!

    Kontras

    I've Sold the same products for 5 years
    We Need something new to sell
    Our internal feedback goes to a layered system of management that never makes it s way outside of Sales.
    We forecast to forecast the forecast before forecasting that previous forecast.

    Rat an das Management

    Vision : From my stand point Sales needs to demand a new product. If we do not get something new to sell that is not a failure of the product team as I believe they are truly looking at the 3-5 year strategy, that is a failure of the Sales Organization to not influence the decisions of what we need to be successful on the Enterprise tier in the near term. Thats not just on Enterrprise sales leadership, but Enterprise sales reps too. We need to be in alignment.

    Day to Day : Our sales leaders forecast too much. You can only look at an excel doc so much, why cant we hire an analyst to focus on forecasting and task Sales with more responsibilty to "lead and succeed". We do not need our SVP, our VP, our Director AND our Manager rolling up forecasts 4 times a month... because at the end of the month, and end of quarter we then get a SVP quarter in review, an Enterprise quarter in review, and a director quarter in review...

    You have solid sales people, don't be afraid to fail, take a risk, and watch how much of it we sell.

    Antwort von Glassdoor

    13. Aug 2018 – VP, Enterprise Sales

    Thank you for taking the time to share your experience and thoughts. It’s great to hear that the mission and people at Glassdoor are at the center of your positive experience, and all the work we... Mehr

  3. Hilfreich (2)

    „Transition from Sale”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Negativ Geschäftsführer

    Ich arbeite in Vollzeit bei Glassdoor (mehr als ein Jahr)

    Pros

    - renewed focus on the product
    - company is looking at growth and expanding to international markets
    - culture is easy to work with and they hire good people

    Kontras

    - very little documented process which makes it difficult to know what you are empowered to do and leads to some power struggles
    - PM team is inexperienced and focuses on small projects and nobody is looking at larger changes
    - Seems afraid to tackle changes to existing site because if might mess up some metrics.

    Rat an das Management

    You need to break some stuff to make it better. There is a lot of tech and design debt in the site with a lot of small things that are broken. There is nobody paying attention to how everything works together and engagement is suffering because of it. Keep hiring good people but let them tackle fundamental product change rather than optimizing things that are broken.


  4. „The future's ours”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Sales Manager in London, England (Vereinigtes Königreich)
    Akt. Mitarbeiter - Sales Manager in London, England (Vereinigtes Königreich)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Glassdoor (Über 5 Jahre)

    Pros

    I’ve been at Glassdoor London from the very scrappy and gritty beginning. I love that the scrappy and gritty culture remains a key component of our identity in the London office. We’re a “small” group of ~20 which for some of us seems like a HUGE group. That said, the size of the group fosters a sense of family and togetherness across teams and functions. Needless to say there’s banter, laughs, singing and a celebration of our individual differences, quirks and the diversity of the very multinational group.

    You can generally twist someone’s arm to go for a cheeky beverage or few at one of the plethora of watering holes in the local area. Our shiny new office is perfectly located for after work cheekies and offers up endless options for lunch on the Southbank, Borough Market and Flat Iron Square to name but a few. Summer drinks on the Southbank have been quite the treat these past few weeks.

    The outlook for the business is very bright especially since the Recruit acquisition was confirmed. International was already slated to be the focus for this and future years so the news of the acquisition fills us with even more excitement for what’s to come particularly for us in the international markets. Accelerated growth and even more opportunity is clearly on the horizon which makes us an even more attractive “startup” for talent with a desire to make a noticeable impact on a technology company on the upward trajectory of accelerated growth.

    Kontras

    There’s a lot of change in a very short space of time which can be overwhelming and is exacerbated by the pace at which we are growing and evolving in Europe. This is both a pro and a con dependent on your perspective. In this environment some will flourish and some will not but it is definitely a period where you need to buckle up and hold on tightly because we’re going places very fast!!

    We are still lacking in some support functions but steps have been taken to address challenges around local IT, HR, Benefits etc.

    Rat an das Management

    Continue to locally address the functional challenges we’ve been faced with. Continue to listen to your people and action change where possible. Keep the lines of communication open and please keep us abreast of future changes that have been earmarked based on the feedback you’ve garnered from internal surveys and reviews alike.


  5. Hilfreich (2)

    „Best Company I've Ever Worked For”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Architect in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Architect in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Glassdoor (Weniger als ein Jahr)

    Pros

    CEO remembers my name! Executives say hi in the hallway! C-Levels listen and put constructive feedback into action plans to enhance company function. Everyone works hard and with a high level of respect for each other. Beautiful work environment, daily delicious lunch, many team bonding events, and dog-friendly environment.

    Kontras

    Nothing bad to share thus far...

    Rat an das Management

    Robert, our CEO, is awesome!


  6. Hilfreich (5)

    „Keeps Getting Better”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Customer Success Manager in San Francisco, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Customer Success Manager in San Francisco, CA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Glassdoor (mehr als ein Jahr)

    Pros

    I love being on the CS team at Glassdoor. We've been through a lot of changes in the last 12-14 months, but it finally feels like we're getting into a groove. Our fearless leader has worked hard to make CS a great place to work throughout the company. He sets clear goals and executes. End of story.

    The partnership with Sales in particular has drastically improved in the past few months. It truly feels like we're on one team now and we feel more love and respect from our counterparts there.

    Kontras

    Reporting for our KPIs is very behind. Leadership knows this and is working on it, but it still feels like the bar is set without giving us the tools & reporting to get there. Hard to feel like you're set up for success this way.

    Rat an das Management

    Invest more resources in the CS Operations Team so we can deliver against deadlines.

    Antwort von Glassdoor

    13. Aug 2018 – Vice President, Customer Success

    Dear Glassdoor CSM

    Thanks for taking the time to write a review and share your feedback. This literally made my day.

    As you know, we've set an aspiration to be a place where people truly love... Mehr


  7. Hilfreich (20)

    „Enterprise Account Manager - No Win!”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Enterprise Account Manager in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Enterprise Account Manager in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Glassdoor (Über 5 Jahre)

    Pros

    The greatest part of Glassdoor are the people that I work with.

    Kontras

    For the past 4+ years Glassdoor has been trying to figure out how to organize internally and how to structure the goals. This is still a struggle as no one in leadership has a clue regarding the growth side of the business and how to make goals fair across the teams. I am not sure how many years they are going to try and put a “one size fits all” approach on this until they realize that does not work. There is no parity in size of books, types of accounts, past history on accounts (which will clearly dictate future growth), etc. There is no forgiveness in the plan and frankly the ability to make your OTE is almost impossible unless you are a lucky few. Throughout my tenure here, they keep saying “we messed up” and then do little things to try and correct, but they only correct for those who have already reaped the benefits. Additionally, their is NO support for the ENT growth tier. It has become abundantly clear that unless you are in new business or on the strat team, that your success will always be a struggle here and you are completely on your own.

    Rat an das Management

    Stop doing the same thing over and over with a slightly different look to it. As a company that wants to put the “client first”, then you need to put your top account managers first. They are your direct contact with your most important clients and if they are not feeling success and positive that will only emulate out to clients indirectly. Plan for the future and stop trying to put band aids on problems. Lastly, listen to what your employees say and make change, don’t just try to seem empathetic and do nothing.

    Antwort von Glassdoor

    13. Aug 2018 – VP, Enterprise Sales

    Thank you for your feedback and perspective, we can’t get better without it. Over your four years at Glassdoor it’s heartening to see that your peers and our people have been a constant area of... Mehr

  8. Hilfreich (2)

    „Never a better time to be in Sales”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Enterprise Account Executive in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Enterprise Account Executive in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Glassdoor (mehr als ein Jahr)

    Pros

    Comp plan is ridiculously good right now, especially on the new business side of the house. Management is excellent and morale is high.

    Kontras

    How about moving the office to SF?!


  9. Hilfreich (2)

    „Absolutely no work life balance. Do not recommend”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Mill Valley, CA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Glassdoor gearbeitet (mehr als ein Jahr)

    Pros

    Great mission. Respectable CEO. Dog friendly MV office

    Kontras

    Hectic work and crazy deadlines. Expectation from leadership was extra hours of work at nights and weekends. Lack of appreciation for the work. Meager amount of stock options during the performance review cycle. Pay doesn’t match the San Francisco area standards. Overall more work for less pay. Greatest of missions cannot motivate people to stick around.

    Rat an das Management

    The planning and goal setting should be looking at normal working hours for employees and not expect them to sacrifice personal time for work.

    Antwort von Glassdoor

    13. Aug 2018 – Director, HR

    Thank you very much for this candid feedback. We strive to ensure that employees feel supported in balancing their personal lives and work lives. Leadership is never encouraged to push staff members... Mehr


  10. „Account Executive”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Account Executive in San Francisco, CA (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Account Executive in San Francisco, CA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Glassdoor gearbeitet (Über 3 Jahre)

    Pros

    Very fun environment, that is workin towards a mission of transparency for job seekers. The leadership team truly believes in giving the power back to the people. Great office location and surrounded by people that have worked in a lot of different backgrounds.

    Kontras

    Typical growing pains when I was an employee there. Sales team was grown very quickly which caused for some turnover.

    Rat an das Management

    Be clear on hiring strategies.


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