Bewertungen für Dixons Carphone Sales Representative | Glassdoor.de

Dixons Carphone Bewertungen für Sales Representative

Aktualisiert am 13. Sep 2019

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20 Bewertungen gefunden

3.6
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BewertungstrendsBewertungstrends
33%
Würden einem Freund empfehlen
98%
Befürworten Geschäftsführer
Dixons Carphone CEO Alex Baldock
Alex Baldock
5 Bewertungen
  1. „Sales Rep in major Dublin store”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Sales Representative in Blanchardstown
    Empfiehlt
    Keine Meinung zum Geschäftsführer

    Ich habe für mehr als ein Jahr bei Dixons Carphone gearbeitet (Teilzeit)

    Pros

    Generally friendly enough staff to work with, can always be nice to actually help a customer whatever you hear about people complaining about serving customers, when there is a nice one it is great. Team leaders were all great, understanding of the position sales reps were in generally as they once were sales reps, same cannot be said for management.

    Kontras

    Hard to believe for customers but there is no commission, while not a major issue, the fact staff are basically on minimum wage but expected to sell and provide the same service as the likes of Harvey Norman, where there is commission, doesn't help. No training provided to staff, it really is a learn on the job role. Major lack of understanding from management with not knowing the best way to sell products and... retain customer satisfaction, many not fully qualified for their roles. Huge disconnect between upper hierarchy of company and the stores, management within stores as stated aren't great and store manager was a pain to work with, but the hierarchy couldn't be anymore disconnected. Sales staff genuinely don't know what the strategy and position of the company is as they have never been told. Working there for a year and met the higher management once, and it seemed to have been the first time most of them were ever in the store. It is a shame as the stores in England seem to actually have a better connection, but not the same for Irish stores.

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    Rat an das Management

    Provide training, give staff a better understanding of the strategic position of the company so they know how they should be selling their products, ensure management know more about the actual sale of goods.

    Dixons Carphone2018-11-13
  2. „poooooooooooooor :/”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Sales Representative 
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zum Geschäftsführer

    Ich habe bei Dixons Carphone gearbeitet (Teilzeit)

    Pros

    the staff but not management

    Kontras

    work long hours, managers busy so cant find them on busy days like black fridays so they cant authorise break. no consideration to how you work unless you're on your phone and don't look busy . not honest towards customers. rude staff, dont apologise when something goes wrong even though its their FAULT! reservations only managed by one member of staff so if youre on tills you have to go looking for the product... even though it may be in the warehouse. staff ignore potential customers and no staff present to serve customers. more focus on televisions as more staff surround the area. management fob their own sales associates to a customer who is looking for assistance even though not knowing about the product. no understanding from management if you have a disability and treat you wrong.

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    Rat an das Management

    please treat your staff nicer. why are cigarette breaks allowed but not actual breaks? train your other company representatives to be nicer to currys staff.

    Dixons Carphone2018-11-27
  3. „They tricm you to take the job”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Sales Representative in Preston, North West England, England
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zum Geschäftsführer

    Ich arbeite seit weniger als einem Jahr bei Dixons Carphone als Teilzeit

    Pros

    Very very good pay if you can actually hit targets

    Kontras

    Very very high targets not achievable

    Rat an das Management

    Give different targets to part timers

    Dixons Carphone2018-08-29

    Reaktion von Dixons Carphone

    September 26, 2018Social Media Manager

    Thank you for taking the time to review your experience of working at Dixons Carphone. Your feedback is valuable and we will take it on board going forward. Kind regards, The Dixons Carphone team

  4. „Good employment”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Sales Representative 
    Empfiehlt
    Neutrale Prognose
    Keine Meinung zum Geschäftsführer

    Ich habe bei Dixons Carphone gearbeitet (Teilzeit)

    Pros

    Lenient hours, extremely friendly management and very well maintained staff area as well as lunch opportunities right around the corner.

    Kontras

    Harshly targeted and if underperforming little support given to improve on your stats. Customers can be challenging and not understanding as to the employees situation.

    Rat an das Management

    Keep being friendly and generous to your employees, however give more training or advice on how to improve on targets.

    Dixons Carphone2018-06-28

    Reaktion von Dixons Carphone

    September 24, 2018Social Media Manager

    We appreciate you taking the time to leave a review. We're happy to hear you enjoyed your role at Dixons Carphone and we will be sure to take into consideration areas for improvement. Thank you for your valuable feedback. Kind regards, The Dixons Carphone team

  5. „Terrible”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Retail Sales Representative 
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich arbeite seit mehr als einem Jahr bei Dixons Carphone (Teilzeit)

    Pros

    - 10% discount - Staff can be a joy to work with

    Kontras

    - Awful management - Rotas app is a blight on society - Vomit inducing sales practices - Impossible targets - Never even seen or heard from anyone high up - You're just a number

    Rat an das Management

    Change the ways you think about customers and staff, its an embarassment.

    Dixons Carphone2017-12-19
  6. Hilfreich (3)

    „Probationary period”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Sales Representative in Croydon, England
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich habe für mehr als ein Jahr bei Dixons Carphone gearbeitet ()

    Pros

    Pros.... bonuses Your birthday off And chocolates

    Kontras

    Many many downsides a terrible company to work for Forced workers to come in on sick days threatening their probation to be terminated if they don’t come in. More often than not made to work extra hours if closing up. 25% of bonus always deducted due to ridiculous store targets based on footfall when there is a repair geek squad in the store so a lot of people come just for repairs. Lack of leadership or... teaching processes just expect you to know what you’re doing Specific to Croydon but definitely heard from other colleagues around the country of the same stories

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    Rat an das Management

    I’m gone now so I don’t care what happens to Dixon carphone asking as people know what kind of company you’re getting involved in

    Dixons Carphone2017-12-19
  7. „Sales Advisor”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Sales Representative in Glasgow, Schottland
    Empfiehlt nicht
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe für mehr als ein Jahr bei Dixons Carphone gearbeitet (Teilzeit)

    Pros

    Good pay and friendly colleagues

    Kontras

    Too many targets for part time staff

    Rat an das Management

    Lay off part time staff

    Dixons Carphone2017-10-09
  8. „HARD WORK DOES NOT REFLECT THE PAY!”

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    Ehem. Mitarbeiter - Inbound Sales Representative in Loughton, East of England, England
    Empfiehlt nicht
    Negative Prognose

    Ich habe für mehr als ein Jahr bei Dixons Carphone gearbeitet (Vollzeit)

    Pros

    -Great work ethic -Meet new people

    Kontras

    -No career progression -No skills required except being able to communicate well -Difficult place to work -Pressured environment -Unrealistic targets -Commission is low -Onsite parking is like a competition -Mentally drains you -Hard to balance work and social life

    Dixons Carphone2017-10-02
  9. Hilfreich (1)

    „Overall a great place to work.”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Customer/Sales Representative in Stoke-on-Trent, England

    Ich arbeite seit mehr als einem Jahr bei Dixons Carphone (Teilzeit)

    Pros

    Staying up to date with new technology Always paid on time Great for students due to flexibility Work closely with your fellow team members Develop sale skills

    Kontras

    Little progression Poor commission structure Commission based on feedback score, which is mostly unfair as anything below a 8 can cause your commission to be withheld even if the comments on the feedback are positive You come across certain customers who strive to make your job difficult and can be downright rude

    Dixons Carphone2015-10-09
  10. Hilfreich (1)

    „floor manager”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Sales Representative in Harrow on the Hill, England
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe bei Dixons Carphone gearbeitet ()

    Pros

    Good company, nice colleagues, internal progression

    Kontras

    Politics in management, massive lay-offs

    Dixons Carphone2015-09-13
20 Bewertungen gefunden