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Bewertungen für Carbonite

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201 Bewertungen gefunden

3.2
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BewertungstrendsBewertungstrends
61%
Würden einem Freund empfehlen
76%
Befürworten Geschäftsführer
Carbonite CEO Mohamad Ali
Mohamad Ali
95 Bewertungen
  1. Hilfreich (1)

    Great place to work

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    Akt. Mitarbeiter - Vice President, Sales Engineering in Boston, MA
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite bei Carbonite (Vollzeit)

    Pros

    Carbonite is a great place to work and build a career. The company has been in acquisition mode which keeps things exciting. The CEO is an outstanding leader, but an even BETTER person. As an employee you have the opportunity to make an impact in decisions being made as the company grows. The people make the company and we have awesome people!

    Kontras

    Communication could be better, but with all the growth I can see why this has been challenging.

    Rat an das Management

    Keep doing what you are doing!

    Reaktion von Carbonite

    February 27, 2019Director of Talent Management

    Thanks so much for your feedback! As with any rapidly growing organization, communication can lag but improving it is a goal.

  2. Good company to work for...just not in support

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    Akt. Mitarbeiter - Technical Support Engineer in Salt Lake City, UT
    Empfiehlt nicht
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 2 Jahren bei Carbonite (Vollzeit)

    Pros

    Free snacks Great culture Awesome break room Pay is good

    Kontras

    Management doesnt listen Not a whole lot of room for growth in support

    Rat an das Management

    Set better expectations

  3. Hilfreich (1)

    Great place to start a career but that's about it

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    Akt. Mitarbeiter - Anonymous Employee in Lewiston, ME
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich arbeite seit mehr als 4 Jahren bei Carbonite (Vollzeit)

    Pros

    The coworkers are wonderful people. Most truly care about the customers and their fellow coworkers. Front line managers care and are great assets but don't have the best training sometimes. Beer cart and snacks are thoughtful additions, as is "CS" week in October.

    Kontras

    Management techniques are trapped in the 20th century. With recent downsizing rare advancement opportunities exist now (unless someone who has been here long enough to see the good days leaves because its no longer the good days). Customer Service is considered an expense line item and management believes that cutting headcount and center hours is the way to reduce budget rather than focusing on the elephant in the...

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    Rat an das Management

    Provide better (and more current) training for front line managers. I know this is underway, which is why I didn't hit this point hard in my review. I hope that this training will rectify many of the issues observed, once every manager is through it. Focus on efficiency, not overall headcount this year, as I am sure in next year's budget you will be forced to look at more cost cutting initiatives. For an example...

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  4. Good Company

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    Akt. Mitarbeiter - Anonymer Mitarbeiter 
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite bei Carbonite (Vollzeit)

    Pros

    Good Company for Growth and Great Company

    Kontras

    They could reallocate more money to project management

    Reaktion von Carbonite

    March 4, 2019Director of Talent Management

    Thank you for your review.

  5. A bit too much micromanaging kills the friendly vibe.

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    Akt. Mitarbeiter - Anonymer Mitarbeiter in West Valley City, UT
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich arbeite seit mehr als einem Jahr bei Carbonite (Vollzeit)

    Pros

    Fair compensation and good benefits. Friendly people.

    Kontras

    Seems strange to get quarterly bonuses but only do goals twice per year.

    Rat an das Management

    Trust employees more. The guys on the phones don’t need to live under fear that their break went two minutes too long. Allow us to be professionals a bit more.

    Reaktion von Carbonite

    March 4, 2019Director of Talent Management

    Thank you for taking the time to post a review. We actually think our quarterly bonus program pay-out cadence is a pro so employees do not wait for a bonus payment. From an administrative perspective, we found that it was onerous for the organization to formally document goals on ...

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  6. Hilfreich (1)

    Growing company

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    Akt. Mitarbeiter - Anonymer Mitarbeiter 
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite bei Carbonite (Vollzeit)

    Pros

    Carbonite is growing through acquisitions which is giving additional opportunities to existing employees. There is a technology vision which is helping the company become the data protection leader.

    Kontras

    No major downsides to working at Carbonite

    Reaktion von Carbonite

    March 4, 2019Director of Talent Management

    Thank you for your review.

  7. Hilfreich (5)

    Not a bad place, for a call center

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    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Lewiston, ME
    Empfiehlt nicht
    Neutrale Prognose
    Stimmt gegen Geschäftsführer

    Ich habe für mehr als 4 Jahre bei Carbonite gearbeitet (Vollzeit)

    Pros

    - the responsibilities were minimal because we were not allowed to support anything other than just the carbonite software (for better or worse) - other employees - it's a call center that has decent pay (for better or worse) - beer cart - pizza days - some half baked customer service days

    Kontras

    - no separate sick time and vacation time, which is a big negative. Management would try to argue you don't need it, but after having a job with separate sick and vacation time, why would you ever go back? This should be standard. - you could submit feedback to the "developers" but no one but the "product experts" would ever read it, then shoot down good ideas because they didn't think it would work out, regardless of...

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    Rat an das Management

    Don't stonewall ideas that support and by extension, customers have simply because you don't think it will fly. Too many times there was great ideas that were shot down because it would have required "too much work" that would have improved the user experience simply because every level was trying to penny pinch every bit out of customers, and it showed. Managers in support did this often, until eventually a higher level...

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    Reaktion von Carbonite

    March 12, 2019VP, Customer Care

    Thank you for taking the time to share your feedback . There is a lot of feedback in your review that I am confident a conversation with me, or anyone on our Sr. Management team, could provide more context on decisions that have been made for the team. As you know, we survey our ...

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  8. Hilfreich (2)

    worst place to work at now

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    Ehem. Mitarbeiter - Technical Support Professional in Lewiston, ME
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich habe für mehr als 4 Jahre bei Carbonite gearbeitet (Vollzeit)

    Pros

    at this point, no pros. I guess the only pro is that they gave you free tickets to see Star Wars,

    Kontras

    VERY rarely any promotion opportunities. The only way for you to get a promotion is if upper management actually likes you as a person, nothing to do with your resume or how you work. Criticism is NOT taken well here, despite wanting to only improve the company. Micromanaged. Pay is abysmal. You're just another number. Don't say anything out of turn (for instance, if you're concerned about job security) because that just...

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    Rat an das Management

    be a human being. stop firing people because they might not agree with your working methods. give people a chance to get promoted, instead of just hiring outside the company.

  9. Hilfreich (4)

    you are just another number to them

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    Akt. Mitarbeiter - Mid-market Support in West Valley City, UT
    Empfiehlt nicht
    Negative Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 2 Jahren bei Carbonite (Vollzeit)

    Pros

    free breakfasts on monday, lunch on Friday (if there is enough food)

    Kontras

    Very Acidic work environment, poor and inexperienced management, no follow through on promises for employee development, employees getting fired with little to no notice and no severance or exit packages, (over the phone no less) and no discussion with existing employees about what they could do to not get fired. Management does not clearly explain when issues need to be corrected or if an issue has become a problem....

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    Rat an das Management

    stop looking at employees as means to an end and look at them as living breathing people

    Reaktion von Carbonite

    March 14, 2019VP, Customer Care

    Thank you for taking the time to provide us feedback. I appreciate your view point here and know how stressful and difficult it is to separate from an employer. I am very disappointed that your experience wasn’t more inline with what we typically see with our staff. Feedback and ...

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  10. Hilfreich (3)

    Lack of legitimate opportunity

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    Ehem. Mitarbeiter - Software Engineer in Boston, MA
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zum Geschäftsführer

    Ich habe für mehr als 2 Jahre bei Carbonite gearbeitet (Vollzeit)

    Pros

    Free lunches fridays, nice breakfast on Mondays (also gratis) and polished downtown Boston office.

    Kontras

    Buckle up if you join Carbonite and you're not taking an ELT job. This place is a sweatshop that makes the VPs excessively wealthy while leaving others behind. Look at the news to see stock transactions and you'll see that it's mainly a who's who of csuite employees cashing out. The future is not bright here and I recommend avoiding this company if you are seeking long term career stability.

    Rat an das Management

    You're awful spin doctors. Just sell the jobs for what they really are.

    Reaktion von Carbonite

    March 8, 2019Director of Talent Management

    Thank you for taking the time to post a review. I'm disappointed to hear that this was your perspective working at Carbonite. Employees are eligible to participate in an Employee Stock Purchase Plan so are also able to participate in Carbonite's success. Additionally, our employee ...

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201 Bewertungen gefunden