Verastar - Honest review | Glassdoor.de
  1. „Honest review”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Advisor in Manchester City Centre, England
    Empfiehlt nicht
    Negative Prognose
    Befürwortet Geschäftsführer

    Ich habe bei Verastar gearbeitet - Vollzeit

    Pros

    other sales advisers are great to work with

    Kontras

    Management Backstabbing Military culture, cant speak about anything else

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    Verastar2019-03-19

    Reaktion von Verastar

    April 9, 2019Human Resources Manager

    Thank you for taking the time to leave a review. We are pleased to hear you enjoyed working with your colleagues. We are however disappointed to hear of your negative experience with management. We are always looking at ways to improve for both current and existing staff. Therefore, we would like to look into the issues you have raised, if you could please provide further details to our HR Department (HR@verastar.co.uk) We would like to take this opportunity to thank you for your hard work and wish you every success in the future.

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  1. Hilfreich (1)

    „Money hungry”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Account Manager 
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zum Geschäftsführer

    Ich habe bei Verastar gearbeitet - Vollzeit

    Pros

    No weekends, competitive salary, good benefits

    Kontras

    No customer service, cover up many internal errors which customers have to pay for.

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    Verastar2019-11-26

    Reaktion von Verastar

    November 28, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. We are pleased to hear you found the working hours and benefits beneficial, however are sorry to hear if your feeling toward customer service. We would like to confirm our aim is to always provide the best level of Customer Service. We would like to take this opportunity to thank you for your service. Kind regards, Verastar

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  2. Hilfreich (1)

    „Wouldn’t Recommend”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Customer Service Advisor in Hamilton, Schottland
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich habe weniger als ein Jahr bei Verastar gearbeitet - Vollzeit

    Pros

    The people that work within the company.

    Kontras

    The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.

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    Verastar2019-11-03

    Reaktion von Verastar

    November 28, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. We are disappointed to hear of your negative experience as a Customer Service Representative, as we endeavour to ensure all our representatives have a positive experience when working at Verastar. We are always looking at way to improve for both current and existing staff. Therefore, we would like to look into the issues you have raised, if you could please provide further details to our HR Department (HR@verastar.co.uk) We would like to take this opportunity to thank you for your hard work and wish you every success in the future.

    Weiterlesen

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