USAA Real Estate - Good company but not for middle of career roles | Glassdoor.de
  1. Hilfreich (4)

    „Good company but not for middle of career roles”

    SternSternSternSternStern
    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Associate in San Antonio, TX
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe bei USAA Real Estate gearbeitet - Vollzeit

    Pros

    - Some of the best and brightest in the industry work for USAA Real Estate - Amazing opportunity to work on high-quality assets - Employees exhibit honor and integrity in their work. Doing "the right thing" is the best thing. - Higher than industry average bonuses, but often lower than industry average base pay to offset.(San Antonio cost of living is used as justification) - Amazing compensation potential... depending on title. Senior Director and above is where this is realized. - Majority of employees have a great work/life balance

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    Kontras

    - Very top heavy organization. Depending on department typical employees have 8-10 "bosses". - Minimal difference in responsibility between Analyst and Director. Tenure at the company is more a differentiator. -Slow moving organization reflected in promotions. 2-4 years in a role before moving up with few exceptions. - Culture more focused on process than performance. - Employees, including veterans, do not have... Veterans Day off. Puzzling for an organization centered around service members.

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    Rat an das Management

    Find ways to retain mid-level employees Open more positions in satellite offices outside of San Antonio Offer more flexible work schedules

    USAA Real Estate2019-02-05
  1. Hilfreich (1)

    „Excellent Experience”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Rotational Analyst 
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe bei USAA Real Estate gearbeitet - Vollzeit

    Pros

    Rotational program gives you insights into many different sides of business and allows for a learning environment. Great people and San Antonio is a great town to make your life.

    Kontras

    program is short-term in nature and the order of departments you go through can be luck of the draw.

    USAA Real Estate2019-01-04
  2. „Great organization, terrible job!”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Mortgage Loan Processor 
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zum Geschäftsführer

    Ich habe bei USAA Real Estate gearbeitet - Vollzeit

    Pros

    The benefits and culture of most of the organization is great.

    Kontras

    Real Estate is the worst. Be prepared for an overly stressful environment, where workloads can go from 15 loans a month, to 50, due to high attrition rates, and overall bad management. In just a year, leadership changed more than short military deployments did. Real Estate area, was like being in high school again. It was basically a toxic environment, where tenured employees had their under cover clicks, and would... use each other to get information about other employees for their personal career advancement. There were some really great people there, but the few out numbered the many in real estate. It is no wonder that real estate was, and still is, unprofitable. Employees are overworked, underpaid, expendable, working in a toxic environment. Anytime I would go to any other area away from real estate, employees were so happy, nice and willing to help. Glad I left on good terms, but would never go back to that area. Members are always angry due to bad customer service, and they cannot understand why other areas have great customer service, but real estate does not. Well, when people are pushing 50 loans a month, and have no time to provide even marginal service, this irritates leadership, employees, and ultimately the member suffers for it. What a great way to repay service members for their sacrifices and loyalty. If you value your personal health, sanity, and truly care about the military community, stay away from USAA's Real Estate. Go anywhere else there and you will be happy you did.

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    Rat an das Management

    Fresh, rested eyes see more than tired eyes. New employees offer valuable perspectives that many organizations pay third party orgs to research.

    USAA Real Estate2019-10-18

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