USAA Real Estate - Loan Officer | Glassdoor.de
  1. Hilfreich (2)

    „Loan Officer”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Loan in Phoenix, AZ
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 5 Jahren bei USAA Real Estate (Vollzeit)

    Pros

    Amazing benefits and good pay

    Kontras

    favoritism, outdated software, system freezes often, many in management are not mortgage professionals

    Rat an das Management

    Make management go through loan officer training and take calls, practice what you preach

    USAA Real Estate2017-11-08
  1. „Great organization, terrible job!”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Mortgage Loan Processor 
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zum Geschäftsführer

    Ich habe bei USAA Real Estate gearbeitet (Vollzeit)

    Pros

    The benefits and culture of most of the organization is great.

    Kontras

    Real Estate is the worst. Be prepared for an overly stressful environment, where workloads can go from 15 loans a month, to 50, due to high attrition rates, and overall bad management. In just a year, leadership changed more than short military deployments did. Real Estate area, was like being in high school again. It was basically a toxic environment, where tenured employees had their under cover clicks, and would... use each other to get information about other employees for their personal career advancement. There were some really great people there, but the few out numbered the many in real estate. It is no wonder that real estate was, and still is, unprofitable. Employees are overworked, underpaid, expendable, working in a toxic environment. Anytime I would go to any other area away from real estate, employees were so happy, nice and willing to help. Glad I left on good terms, but would never go back to that area. Members are always angry due to bad customer service, and they cannot understand why other areas have great customer service, but real estate does not. Well, when people are pushing 50 loans a month, and have no time to provide even marginal service, this irritates leadership, employees, and ultimately the member suffers for it. What a great way to repay service members for their sacrifices and loyalty. If you value your personal health, sanity, and truly care about the military community, stay away from USAA's Real Estate. Go anywhere else there and you will be happy you did.

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    Rat an das Management

    Fresh, rested eyes see more than tired eyes. New employees offer valuable perspectives that many organizations pay third party orgs to research.

    USAA Real Estate2019-10-18
  2. „Honest review”

    SternSternSternSternStern
    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Mortgage Loan Processor 
    Empfiehlt nicht
    Positive Prognose
    Keine Meinung zum Geschäftsführer

    Ich arbeite seit mehr als 5 Jahren bei USAA Real Estate (Vollzeit)

    Pros

    Great benefits and work culture

    Kontras

    Over worked, no room for advancement, pay is lower then industry average

    USAA Real Estate2019-10-16

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