USAA - Great benefits, but not worth the cost. | Glassdoor.de
  1. Hilfreich (6)

    „Great benefits, but not worth the cost.”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Auto Claims Adjuster 
    Empfiehlt nicht
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als einem Jahr bei USAA -Vollzeit

    Pros

    great benefits to include great retirement options with a very high match, amazing paid time off, on-site gym, medical, dental, vision and on-site health clinic with physical therapy. The list of benefits is larger but none that are beneficial to me since I don't have a family. They have an open door policy that lives up to its word.

    Kontras

    Call center career that is all consuming. The majority of the week consists of back to back calls that with not even a second of a break in-between calls ( this is not an exaggeration ). The position I am in requires time for investigation, needless to say, that time is never available unless one works overtime to get it all done. This job title does the work of 2 positions at competing companies. All the... benefits are just a smokescreen to keep employees content with their underpaid and overworked position.

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    Rat an das Management

    The advice and concerns given by the employees on the ground, seem to fall on deaf ears at some point up the chain.

    USAA2018-11-20
  1. „Awesome place to work”

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    • Work-Life-Balance
    • Kultur & Werte
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    • Vergütung und Zusatzleistungen
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    Ehem. Mitarbeiter - Auto Claims Adjuster in Tampa, FL
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe für mehr als ein Jahr bei USAA gearbeitet - Vollzeit

    Pros

    Benefits/Bonus, Opportunity for growth, management, culture, facilities

    Kontras

    Volume of work but that's to be expected anyway and is graded fairly

    Rat an das Management

    keep doing great work

    USAA2019-12-04
  2. Hilfreich (16)

    „Great Company, horrid job!”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Phoenix, AZ
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe weniger als ein Jahr bei USAA gearbeitet - Vollzeit

    Pros

    Vision, Mission, Members, Gorgeous facility, Education benefit, food access, gym and other Perks on campus, respectful environment, flex Schedules after a year, 401K, great job for retirees or those who do not care about promoting. Diverse and hires Veterans, Second chance employer in some cases. Paid training and college credits.

    Kontras

    Pay is low, medical benefits are not great, coworkers lack of critical thinking skills causes issues, lack of qualified employee pool for this pay level job, lots of calls, hard to get promoted if you are younger. This job is hard for the low money it pays and requires higher level thinking abilities. This is severe and lacking in our country today, and especially in AZ, which has a lowly educated state populace. I... left because I hated the job, moved out of state, and got another job paying better. I was sad since I loved the company. I just hated the job. Maybe other opportunities. This work is not for everyone.

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    Rat an das Management

    I spend 90 percent of my day fixing wrong information given out by lazy or downright dumb employees who do not know how to do their job and lack critical thinking skills. Sorry, but just being honest. I loved the nice members but the nasty ones who insulted me ruined my day. You can only take that for so long before other jobs come calling.

    USAA2019-10-25

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