TripAdvisor - Make sure you know what you're getting into | Glassdoor.de
  1. Hilfreich (4)

    „Make sure you know what you're getting into”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
     
    Empfiehlt nicht
    Neutrale Prognose

    Ich habe bei TripAdvisor gearbeitet ()

    Pros

    Very friendly people, with the exception of a few individuals at the senior management level Good soft benefits

    Kontras

    Micromanagement - some individuals at the senior management have a tendency to manage by treating employees as robots, and dictating how they should do technical aspects of their job - an area that they know very little or nothing about. Senior management needs to understand when and why employees become unhappy, and how this leads to lower work efficiency. Nobody will think lesser of you if you understand your... competencies and stick to them instead of preaching to others how they should be doing work and managing their time. No real direction - During my time at FlipKey, the ideas used to improve the website all had a neutral outlook at best (if not bad for the business). Seems like most of the changes made are either through trial and error or by copying competitors. If the business stays reactive to the market, then there is really no reason that the firm should grow. The only reason the firm is still doing alright is because they are riding the "Vacation Rental" market wave. Once this space becomes saturated, I do hope that good innovations have been made so that they can still command a share in the market - for the sake of its employees. Not caring about the end customers - most of the 'impactful' decisions made were to nickel-and-dime the home owners and the travelers. If this is the best that the firm can think of to improve revenue, then there is a serious problem with long term planning or understanding of value and what customers appreciate. Its tough to work for a company when you have little to no faith in the value of the product or its potential to grow anymore. Employee attrition - most of the employees that understood the business well (founders, people who were very close to the Vaction Home Rental industry) have left, and many other employees left the company in hordes because of senior management. Everyone who has left felt unappreciated, which is somewhat of an understatement. This is primarily due to the employees that have populated the ranks since the TripAdvisor takeover. The company still has a flat structure from its startup days, but is anything but startup-like anymore.

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    Rat an das Management

    Try to understand what motivates your employees, and improve their happiness. Micromanagement is one of the most ineffective ways of management, and should ideally be discarded from the company culture altogether. If you want the firm to be successful after the market saturates, make sure you understand your employees and end customers. The numbers in which people are leaving the company is a big indicator that... management is being ineffective at something - understand that and try to fix it.

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    TripAdvisor2014-12-12

    Reaktion von TripAdvisor

    February 26, 2015GM

    I’m sorry to hear that you did not have a positive experience working at FlipKey and you felt micro-managed. That is certainly not in line with our culture of rewarding people who are results-driven self-starters. As you may know, we are a data-driven organization so we take a “test and learn” approach for our product decisions, which we believe helps us with innovation and responding to customer needs in an ever-changing environment. We are constantly looking to improve how we do things so I sincerely appreciate your feedback. Tracey

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  1. Hilfreich (1)

    „BEST COMPANY TO WORK FOR!”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Needham, MA
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit weniger als einem Jahr bei TripAdvisor als Vollzeit

    Pros

    This is by far the BEST Company i have worked for! i started out as a contractor and i was nervous that being a huge company i would be met with arrogance or know-it - all attitude but I felt so welcome from day 1. Every one in general was welcoming, helpful and now I am so blessed to have become full time and what an amazing team i am part of and all the other teams that i collaborate with. I feel extremely... supported in all ways - resources to do my job, opportunities to learn and a clear path to career growth. I initially thought top management would be inaccessible but they are open arms... Steve is very down to earth and has an open door policy where you can stop by in his office and engage with him or say hello! I thought that was very humbling... Management encourages to communicate anything that can improve us the employees and the company as a whole without fear of intimidation. In addition to the incredible free lunch, snacks and coffees, the benefits are also amazing , their vision of charitable work is greatly encouraged, the office setting is relaxed where by you can work from anywhere in the building or outside when the weather allows. The culinary staff and cleaning crews are very incredibly efficient. All in all i could go on and on but there is too much to say...So far I have had a wonderful and amazing experience working at Trip and I am VERY VERY HAPPY here.. I feel acknowledged which may seem simple but a very crucial ingredient in an employee's performance.

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    Kontras

    sometime working with different national and international teams has a few hiccups but that is understandable and measures are constantly being taken to improve the system

    TripAdvisor2019-10-07

    Reaktion von TripAdvisor

    October 8, 2019Talent Acquisition Specialist

    Thank you for highlighting the strength of our company culture and inclusivity. Our goal is to create an environment where everyone feels welcome to share their opinions, challenged by their work and empowered to own their projects. We also know that it really is our employees that make TripAdvisor a great place to work, so hearing directly from employees about how their colleagues enrich their experience is always great news.

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  2. „Great place to work!”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Praktikant - Intern in Needham, MA
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe weniger als ein Jahr bei TripAdvisor als gearbeitet

    Pros

    Free food and drinks. Really great company culture and supportive team members.

    Kontras

    Commute to Needham is annoying, but the free shuttle is great!

    TripAdvisor2019-09-26

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