Totango - Success Across the Board | Glassdoor.de
  1. Hilfreich (2)

    „Success Across the Board”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in San Mateo, CA
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als einem Jahr bei Totango -Vollzeit

    Pros

    Totango is leading the way in the booming customer success segment and the feeling of working with a team doing such amazing work is electric. Each day is filled with new rewarding challenges so you won't find a single person through all departments merely floating by. We're all aligned in one common goal doing the best work of our careers, built on the foundation of a remarkable leadership team. The office in... San Mateo is truly a great place to be. Food/snacks, amenities, decor, and overall vibe are what you would expect from a mature Silicon Valley startup. Best of all, the mix of such driven, intelligent, and passionate personalities ensures there's never a dull day.

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    Kontras

    Perhaps the water pressure in the restroom sinks could be a little higher? I'm scratching my head wondering what to write here. Had this been a drop-down menu instead of fill in, I would have to select "N/A."

    Rat an das Management

    Keep up the great work and 2016 will keep on rockin!

    Totango2016-04-03
  1. Hilfreich (1)

    „Totango is on to something”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
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    Akt. Mitarbeiter - Product Management 
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit weniger als einem Jahr bei Totango - Vollzeit

    Pros

    Totango is riding on a high. The high of having deployed the largest CS project in Enterprise history in record time!The excitement is palpable! Fairly flat management structure with freedom to perform and execute. Good mix of young blood with solid enterprise veterans. Everyone is treated with respect and lots of characters to always have fun! 2019 and 2020 will be defining years! Key hires are in place to take the... company to new heights!

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    Kontras

    None really! I sincerely feel the company is being a bit conservative. We need to ride the high and grab market share more aggressively since the competition is clearly all hype and no substance!

    Rat an das Management

    We need to ramp up marketing and sales and get more aggressive!

    Totango2019-02-22
  2. Hilfreich (11)

    „Don’t be fooled. Join at your own risk.”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in San Mateo, CA
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich habe weniger als ein Jahr bei Totango gearbeitet - Vollzeit

    Pros

    Location and subsidized Crunch Fitness membership.

    Kontras

    I typically do not write negative reviews but I feel that prospective employees need to know what’s really happening at Totango. To put it bluntly, this is the worst place I’ve ever worked at. Executive team always “knows it all” and is “led” by a control freak CEO. No accountability from the top makes goal setting and planning a joke. Plenty of baiting and switching on promises made to employees. The executive... team fosters a hostile work environment. There is zero focus on creating a positive employee culture. Morale is poor and employee turnover is high. Everyone is looking for the exits. As a previous Glassdoor reviewer mentioned, be wary of positive Glassdoor reviews. See LinkedIn for how many people have left before their 1-year mark. Despite this, management refuses to make appropriate changes. There are no full-time HR resources. If you have any HR-related issues (of which there are many), you are at the mercy of management. Poor communication. Zero trust or transparency. The office facility is in poor shape. The office carpet is stained and ripped. Cords and wires run all over the place. The furniture is uncomfortable and cheap. There is no privacy to take calls or meetings. This is not a company willing to invest in a working environment designed to bring out the best from their employees.

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    Rat an das Management

    Stop micromanaging. Be open to other ideas. Hold yourself accountable to the same standards that you set for your employees. Invest in your people and trust them. Micromanagement and minimal transparency isn’t a winning recipe for success. There are some real hard-working and experienced professionals with great ideas at the company who know how to do their job and execute...if you let them. It’s a travesty that... the executive team lets their ego, hubris, and a hostile culture get in their own way of succeeding. Invest in the workplace! Ripped carpet and uncontrolled wires around the floor are dangerous. Cheap furniture doesn’t welcome creativity or innovation. It just screams that you don’t care. Create a full-time HR function. The toxic work environment is an HR disaster waiting to happen.

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    Totango2019-02-02

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