1. Hilfreich (4)

    „Growing and Good Growing Pains”

    5.0
    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in San Francisco, CA
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit weniger als einem Jahr bei Thumbtack - Vollzeit

    Pros

    • Lots of opportunity to learn if you come from a smaller company/start-up • Lots of opportunity for IC/leadership development • High ceiling for career development within 1-4 year time span given the company's initiative to invest in its people • Global opportunity and at the right stage to impact your career growth • Growth mindset culture • Onboarding is strategic and ideal for crafting a high touch point employee experience • Average tenure here is lengthy and impressive compared to rest of bay area companies and start ups • Company has promising future in its ecosystem • In-house chef team is the cherry on top

    Kontras

    • Legacy tech, systems, processes need updates/upgrading for future scale • Some operational systems and streamlining of some specific team analytics/data could be improved

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  1. „Incredible place to work!”

    5.0
    Akt. Mitarbeiter - Anonymer Mitarbeiter 
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 5 Jahren bei Thumbtack - Vollzeit

    Pros

    Talented team members, a mission that resonates, and the ability to make a true impact.

    Kontras

    We could collaborate more across teams

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    Reaktion von Thumbtack

    July 2, 2020Social Media Support Manager

    Thank you so much for sharing your experience with Thumbtack! We're so glad you see the ability to make a great impact that we do. We're also grateful for your feedback about collaboration as this will help us become an even better Team.

  2. Hilfreich (3)

    „LoveIts and CBBs”

    4.0
    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Manager, Product Operations in San Francisco, CA
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe für mehr als ein Jahr bei Thumbtack gearbeitet - Vollzeit

    Pros

    Thumbtack's overall review rating on Glassdoor has really dipped the last few months. Much of this has been driven by negative reviews written in the wake of layoffs that took out 1/3 of the company (250 people). While I understand why people are upset and was among those affected, I try to keep things in perspective and look at the whole picture. When I think back on my year and a half at Thumbtack, the pros that stand out were: - Culture: by and large, Thumbtack is full of individuals who are not only extremely smart and competent, but also humble and great to work with. No jerks - Interesting Work: it's a marketplace company, with customers on one side and professionals on the other. This makes for unique intellectual challenges and makes problems harder (but also more interesting to solve) - Collaboration: everyone wants to help each other succeed - Flexibility and Work/Life Balance: while some weeks were tougher than others, for the most part it was a results-oriented culture where I could get stuff done but also take time for myself

    Kontras

    There were some clear things that CBB (could [have] been better). - Leadership when it comes to executive hiring and transparent communication: overall, the coord team is solid. I respect every single person on that team. However, I do think executive hiring could have been stronger. There was significant turnover and question marks over a relatively short period of time with the Chief Product Officer role, and from the outside looking in, it seemed like leadership didn't align on what they were looking for. Obviously, the layoffs could have been handled more gracefully, and it's telling how many people it upset. - Growth: we struggled with growth during my time at Thumbtack. The company was always trying so hard to move metrics along the conversion funnel to eke out a few % more growth. If you have strong product-market fit, growth shouldn't be so hard. When you aren't growing, it starts to look really risky to take big bets rather than work on small, incremental problems. - Company Goals and Focus: these would change frequently and seemingly swing back and forth along a pendulum. It seemed like we would overreact to missteps and overcorrect. Would cause fatigue and whiplash

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    Reaktion von Thumbtack

    July 15, 2020Social Media Support Manager

    We genuinely appreciate this transparent review. We're so happy to hear about the amazing teammates and work/life balance you experienced while working for Thumbtack. These things are extremely important when working to build a culture we can be proud of! At the same time, we really value the negative feedback received as it helps us become an even better company. Thank you for your thoughts. We will be passing this along to the appropriate Teams.

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