Fiserv - FirstData Merger is gutting the awesome culture | Glassdoor.de
  1. Hilfreich (67)

    „FirstData Merger is gutting the awesome culture”

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    Akt. Mitarbeiter - Senior Recruiter in Alpharetta, GA
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 3 Jahren bei Fiserv - Vollzeit

    Pros

    Positive environment; talented people; supportive colleagues; flexibility and work/life balance; plenty of opportunity for self-development (but you have to take the initiative). Strong work environment for people who are good at setting boundaries.

    Kontras

    Weak work environment for people who have a tough time setting boundaries or are inclined to say yes to too much work. We were told we were going to keep our awesome culture after acquiring First Data but that doesn't seem to be happening. Morale is declining because of the complete lack of communication between top leadership and front line operations.

    Rat an das Management

    Please fight to retain the positive, collaborative and supportive culture of Fiserv. When you do things like replace the front desk staff who have greeted me by my name with a kind smile and kind words ever since I came to interview for this job, and you put in place some anonymous outsourced company, it sends a message that you don't care about our brand anymore. I am ORANGE but there is too much "blue" seeping in.

    Fiserv2019-09-17
  1. Hilfreich (3)

    „Great Company”

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    Akt. Mitarbeiter - Client Services in Atlanta, GA
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 5 Jahren bei Fiserv - Vollzeit

    Pros

    The learning never stops nor do the challenges. Never bored and no two days are the same. You definitely use your brain to work on issues and there is nothing robotic or cookie cutter about job.

    Kontras

    Commute to Alpharetta campus in Atlanta traffic.

    Rat an das Management

    Merger with First Data was an awesome step for our company!

    Fiserv2019-08-21
  2. Hilfreich (39)

    „First Data Executives will RUIN Fiserv”

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    • Vergütung und Zusatzleistungen
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    Akt. Mitarbeiter - Anonymer Mitarbeiter in Omaha, NE
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zum Geschäftsführer

    Ich arbeite seit mehr als 10 Jahren bei Fiserv - Vollzeit

    Pros

    I have stayed with First Data, (now Fiserv), for many years because I like the colleagues at my level that I work with, and I’m very good at my job. We look forward to working with our new Fiserv colleagues and want them to know that we hope the original Fiserv culture wins and the Board of Directors gives the unethical First Data executives/goons the boot!

    Kontras

    Too many First Data executives were retained. The vast majority are arrogant men who have no clue what it really takes to get things done for our clients. But of course they think they do. It’s pathetic.

    Rat an das Management

    I pray that Mr. Yabuki and the Board of Directors take action to preserve the Fiserv culture that has made the company one of the most admired companies in the U.S. for many years. Please keep the First Data executives in check by LISTENING to your employees and customers! Do not trust them! If you do, the amazing culture that you have worked so hard to build and nurture will be destroyed.

    Fiserv2019-11-02

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