1. „Customer Service, Discover "It"”

    3.0
    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Herriman, UT
    Empfiehlt
    Positive Prognose

    Ich habe weniger als ein Jahr bei Discover gearbeitet - Vollzeit

    Pros

    Advancement opportunities are EVERYWHERE. Discover really does value the experience that's gained from being on the job. The Benefits are ok. Oh, and the pay sucks, I started at 11.50/hr. American Express, just down the street starts at 16.00 /hr. for the same job.

    Kontras

    The metrics that are used to measure performance, "iShine," is the most ridiculous means for measuring how well you are doing. As a CSR you probably take around 3000 calls a month and 5 random calls are chosen and scored - this is what raises are based on, not to mention if you do not meet a certain score you will eventually be fired. It was the most stressful part of the job for a lot of us.

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  1. „A great company to work for.”

    5.0
    Akt. Mitarbeiter - Product Owner in Allentown, PA

    Ich arbeite bei Discover - Vollzeit

    Pros

    Great team collaboration and environment for all

    Kontras

    There aren't any cons that I can think of .. Discover is awesome

  2. „great place to work”

    5.0
    • Work-Life-Balance
    • Kultur & Werte
    • Vielfalt & Inklusion
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Lead Cybersecurity Analyst in Chicago, IL
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als einem Jahr bei Discover -Vollzeit

    Pros

    Excellent culture and team work

    Kontras

    somewhat limited career growth and adoption of new ways to do things

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