Bullhorn - Tier 1 Shiz Show | Glassdoor.de
  1. Hilfreich (5)

    „Tier 1 Shiz Show”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Technical Support Analyst 
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich arbeite bei Bullhorn ()

    Pros

    Work from home. And... Yeah that's about it.

    Kontras

    Training will not get you ready for the job. The main theme of training is do it yourself or you can't do the job. I understand the logic behind training your employees to be self sufficient but there's a huge difference between guiding your employees and being completely hands off. After shadowing a few tier 1s the overall consensus is this is a very stressful environment. The information is overwhelming and... even then you are just scratching the surface.

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    Rat an das Management

    Properly train your tier 1s. Re-think the training process.

    Bullhorn2019-05-31

    Reaktion von Bullhorn

    May 31, 2019Senior Vice President, Client Services & Support

    Our Tier 1 role is a complex job. Due to the numerous variables with our customers (configuration and integrations), it is not possible to cover all of the potential interactions in training. Rather, we focus on investing in providing our Analysts with strong base knowledge, a robust knowledge management system, and on the job training and development. As the role has evolved, we are in agreement that there is a need to enhance our training approach. We are in the process of finalizing a revised nesting approach to double the length of nesting from 3 to 6 weeks. I value you as an employee and am committed to ensuring you have the support needed for you to succeed and thrive at Bullhorn. Please reach out to me directly at jr.stricker@bullhorn.com and I will personally engage to address this opportunity.

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  1. „Good place to work”

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    Ehem. Mitarbeiter - Anonymer Mitarbeiter 

    Ich habe für mehr als ein Jahr bei Bullhorn gearbeitet (Vollzeit)

    Pros

    Flexibility, good benefits, good hikes,team outings

    Kontras

    Politics,favourism,no cab facility,overtime work hours

    Bullhorn2019-10-12
  2. „Good Company”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. Mitarbeiter - Software Engineer 
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe für mehr als ein Jahr bei Bullhorn gearbeitet (Vollzeit)

    Pros

    - Good parental leave policy: 3 or 4 months if primary caregiver. This enabled several of my coworkers to have really meaningful time with their newborns, even if they didn't give birth. - Bullhorn promotes from within: There are many people who started in support and are now in development, leading teams, or making product decisions. This might be my favorite thing about Bullhorn. It makes the teams stronger and... smarter and rewards employees, and has a big positive impact on the culture. - Representation in development of women & minorities is better than anywhere else I've worked. Still room to improve, especially in upper-level management. - Management: I had a great experience with my manager; they set the bar for what I expect from management, period. Our feedback loop was quick, informative, and insightful. - R&D upper level management is competent & responsive (and also got promoted from within). - They're flexible and adapting to the idea of remote work reasonably well. - Employee Resource Groups: Allies and Herd are doing great work.

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    Kontras

    - I get the feeling Bullhorn is a bit behind the industry in how it recognizes senior-level engineers. I've felt confused on both sides of the line, learning someone is senior who I would have assumed was mid level and learning someone was mid-level who appeared super senior. On the plus side, management is actively pushing folks toward the next role and being proactive in helping people improve & grow. I... offer the following two cons with the qualification that I think Bullhorn is making progress (and made significant progress while I was there) in empowering employees to fix them: - The technology isn't always the best. It can be a struggle sometimes to feel inspired while working through so much legacy code, or bits of product that were made with no regard to best practices. Sometimes it's great, though! - Development feedback loops are too long; little quality of life things like how long it takes to refresh a build, reload a dev server, deploy to a vm, run tests, etc really add up and lead to frustration. I think a number of people are aware of this but in general the standard is not high enough here, and the people who can fix these things often have too much on their plates already. An initiative was announced recently to start spending sprint time to address issues that might include issues like this, and I hope that is where they'll focus. The payoff in terms of productivity would be absolutely huge.

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    Rat an das Management

    There are considerable gains to be made in productivity by improving little things, tightening feedback loops, and writing cleaner code. I think it requires raising the bar of technical excellence and nudging development culture more in the direction of doing things the right way vs. getting it shipped. I experienced so many instances where I had a much harder problem to solve for a simple feature because someone... chose the "get it shipped" route for a short-term gain and a long-term loss. Sometimes it's the right call to get it shipped! It can't always be the right call. Find ways to support people who have intersecting underrepresented identities e.g. a person of color who is disabled and LGBT. They're doing a lot more work to just exist in the office than you probably realize and they need you to be literate about issues they may be facing and to have your support. Keep sticking to your values as you have been! It was a pleasure working at Bullhorn and I'd consider coming back.

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    Bullhorn2019-10-11

    Reaktion von Bullhorn

    October 14, 2019VP of Talent Acquisition

    Thank you for taking the time to write this review. As you know our leaders appreciate both positive and constructive feedback and we will make sure this feedback is brought back to our leaders for consideration. We are glad you enjoyed your time at Bullhorn!

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