British Heart Foundation - Overall a pleasant yet fairly average experience | Glassdoor.de
  1. „Overall a pleasant yet fairly average experience”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Toy Department Volunteer & Till in Hemel Hempstead, England
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite bei British Heart Foundation ()

    Pros

    Have volunteered with this company for about 4 years. The people I have and do work along side are all rather friendly and welcoming which helps to make the time I am there volunteering my time a decently pleasant experience. Always seems to be something to be getting on with even in a such a small size shop.

    Kontras

    The only thing I struggle to understand is that there seems to be a real shortage in the number of volunteers who are able to help run the place. Meaning that as a volunteer myself that the paid managers seem to think I'm reliable enough for them to ask for me to do lots of extra hours and days rather often. Doing tasks such as being on the till for most of a full 9 to 5 day from time to time. Which is back when I... was still in education when it started to get a bit much until I politely had to reinforce the fact that I can only do one day a week at this point in time as I had originally promised and had always stuck to. Since leaving education I don't mind a few more extra hours here and there than what I would of been happy with doing in my educational years until I get into paid work but still find it hard to come by when asked to put loads of extra time and effort in especially as a volunteer.

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    Rat an das Management

    Staffing especially in terms of volunteers could do with being thought about as a nation wide aspect especially when you think about what the title of a "volunteer" really means.

    British Heart Foundation2019-07-09

    Reaktion von British Heart Foundation

    July 15, 2019

    Hello Thank you for all your hard work over the past 4 years , your support will have been so very beneficial to the shop team. It is important that volunteers are happy with the hours they are contributing and if they ever feel it is getting 'too much' they are free to reduce their hours as necessary . Volunteering should be flexible and should fit in with a volunteer's other commitments such as family , education , paid work , other hobbies etc. So I'm glad you were able to reduce your volunteering hours to a level that suited you better. Thank you for your review . Jo - Volunteering Team

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  1. „I love my job”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Devolved Nations Team Manager in Edinburgh, Schottland
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 10 Jahren bei British Heart Foundation (Vollzeit)

    Pros

    I laugh every day

    Kontras

    Sometimes I need to cry

    Rat an das Management

    Keep doing it like a boss!

    British Heart Foundation2019-10-18
  2. „Great place to work, with excellent people - but some braver decisions by management needed”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Marketing Manager 
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite seit mehr als 3 Jahren bei British Heart Foundation (Vollzeit)

    Pros

    Pros - Excellent training opportunities - Good pay - Organisational strategy has been communicated effectively to the business - Huge company with big budgets and lots of teams to leverage. Also ambitious in what it wants to achieve. - Some very talented people who want to do good work - The business are willing to invest in things they think might work, and back up employees ideas if they are good... enough - Welcoming and warm environment to work in! - Although it varies by team, working hours are generally quite flexible and working from home is mostly encouraged - Great camden office -Lots of good social groups e.g softball or book club - Food has definitely improved in Pulse!

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    Kontras

    - Not enough BAEM in head office - Tonnes of red tape and bureaucracy, and a culture of making decisions by committee which often slows down ability to be agile and causes missed opportunities - Arduous and extended PIP process - there are some employees who underperform or coast along, and it's difficult to get rid of them quickly. - Organisational strategy makes sense however teams don't really have a way to... achieve it until Inspiring action strategy is implemented - cross-directorate forums and working groups have sprung up by teams trying answer it but it's unrealistic in our current structure. - Annoying HR policies around interviewing direct applicants first rather than those via agencies - results in wasted time and us losing talent - Disconnect from Directors and Snr Management - aren't active or visible within the day to day business other than at scheduled updates. Income numbers aren't shared which is hard to form context of where we are at for each team, and what is yet to be delivered. Breaking through the glass ceiling that exists is daunting and delayed promotions for staff to Senior levels does not build confidence or engender talent to stay.

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    Rat an das Management

    Advice to management - Be braver and bolder in restructuring for success - Senior management/ EG are often a bottle neck for decisions on prioritisation or direction - they should take a step back to see how they can actually empower staff to prioritise work. Often they will "consider" or put off decisions rather than be proactive and brave and pre-empt a decision. (Empowering a small group of the brand team to... deliver the inspiring action strategy was a great example though) - Review our devolved marketing structure - scoping of a central audience team is needed if inspiring action is going to work, also a business-wide prioritisation team like performance and planning is needed for retail, HI and brand. Also the roles and responsibilities of the strategy team, brand team, performance and planning and digital strategists is confusing and should be reviewed sharpish. - Send more regular updates on restructures and Senior promotions/ appointments - too many times has this been poorly communicated within M&E, or where a head of team has left and no update given months later

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    British Heart Foundation2019-10-15

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