Atento - E bom ate certo ponto | Glassdoor.de
  1. „E bom ate certo ponto”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    Assistente De SAC I in São José dos Campos, São Paulo
    Empfiehlt

    Ich arbeite bei Atento ()

    Pros

    A flexibilidade de horario, profissionais

    Kontras

    Falta ambulatório medico, alguns supervisores não tratam as pessoas com educação, as condições de trabalho sao ruins.

    Rat an das Management

    Acredito que se houvesse uma forma de trabalho em condições viáveis todos estariam felizes, alem de que os sistemas sao falhos como todos porém isso influencia na eficiência e logo quem sao punidos sao os funcionarios. Ser presente com freqüência e ouvir os tele operadores seria algo muito bom para o desenvolvimento da empresa.

    Atento2015-06-10
  1. „A good temporary place to work, until you find something better.”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Ehem. befristeter Mitarbeiter - Call Center Representative in Pharr, TX
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich habe weniger als ein Jahr bei Atento als gearbeitet

    Pros

    Parking, facility, opportunity for advancement, shifts available, and learning about the Client (BBVA Compass).

    Kontras

    Pay, management, unreliable hours to reach HR, no assigned desks. No floor assistance with escalations.

    Rat an das Management

    Be informed of what your trainers do. If I am expected to follow a schedule I am given, and I have made arrangements to follow that, the trainer should too. It was a constant distraction when we would be in the middle of a lesson and then she would walk out because she was taking a personal call. We know this because it was always about weekend plans or one of her kids. She would walk out several times a day and... just hand out a work sheet. In the break room management and the recruiters would speak negatively about other management and agents. There was no professionalism displayed here. I had applied because I thought it was a BBVA call center. It is not. This is a contracted call center who takes calls for BBVA Compass and Assurion. There were a few managers who were very nice and helpful, but were in advanced positions. I could not stay long enough to get promoted to them.

    Mehr anzeigen
    Atento2019-10-16
  2. „Customer Service Analyst - Hong”

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    • Work-Life-Balance
    • Kultur & Werte
    • Karriere­chancen
    • Vergütung und Zusatzleistungen
    • Führungs­ebene
    Akt. Mitarbeiter - Customer Service Specialist in São Paulo, São Paulo
    Empfiehlt nicht
    Positive Prognose
    Keine Meinung zum Geschäftsführer

    Ich arbeite seit weniger als einem Jahr bei Atento als Teilzeit

    Pros

    Here I can manage my time & jobs to reach my goals, and I have the best widgets to help me.

    Kontras

    Poor salary and benefits. Too many game things for distraction, but are all noisy, but and none place to rest and calm down our minds.

    Atento2019-10-16

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