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Bewertungen für ADT Security Services

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2206 Bewertungen gefunden

2.7
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BewertungstrendsBewertungstrends
37%
Würden einem Freund empfehlen
43%
Befürworten Geschäftsführer
Jim DeVries
47 Bewertungen
  1. Hilfreich (1)

    The work is ok and colleagues are great but the metric system is stupid

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    • Work-Life-Balance
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    • Führungsebene
    Ehem. Mitarbeiter - Customer Service Representative in Jacksonville, FL
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zum Geschäftsführer

    Ich habe für mehr als ein Jahr bei ADT Security Services gearbeitet (Vollzeit)

    Pros

    Time you can take off

    Kontras

    The pay and the benefits are too expensive

    ADT Security Services2019-04-11

    Reaktion von ADT Security Services

    May 6, 2019

    We're disappointed to hear you were unhappy with the pay/benefits ADT offers. We aim to offer a very competitive benefits package and are always looking to improve what we offer to employees as we consider our employees to be our greatest asset. We're always looking to improve our ...

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  2. Should learn from those eating them instead of just buying them out

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    • Work-Life-Balance
    • Kultur & Werte
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    Akt. Mitarbeiter - SME Sales Representent 
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zum Geschäftsführer

    Ich arbeite bei ADT Security Services (Vollzeit)

    Pros

    The health plan is pretty good, plenty of great salesmen to learn from still, the name of the company does put your foot in the door when hunting for leads.

    Kontras

    The company is loosing clientele at a huge rate for a reason. They aren't that competitive with their pricing no more while selling very often the same units of the same brands (honeywell, alarm.com....), usually both in term of and monthly cost. One of the problems that leads to this is that incredibly for an over a 100yo company they have no templates whatsoever for emails and to submit quotes (plenty of cheap reliable...

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    Rat an das Management

    You should start to try to learn more from the emerging competition that you buy out, unlike the others you have access to all their informations and there were reasons why they were eating our market, and new ones still are (you see the clientele astronomical attrition rates too, things don't get that catastrophic on bad luck only) . For exemple I had some feedback from ex Protectron employees and seemingly things were...

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    ADT Security Services2019-04-12

    Reaktion von ADT Security Services

    April 22, 2019

    Thank you for leaving an honest review. We strive to create an environment where our employees feel heard and we would like to learn more about your specific concerns. Please email us at alwaysthere@adt.com with your name/location and we'll work together to remedy your concerns.

  3. Hilfreich (1)

    ADT Security, the most frustrating company I have ever worked for

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    • Work-Life-Balance
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    Akt. Mitarbeiter - Install/Service Manager in Nashua, NH
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich arbeite seit mehr als 4 Jahren bei ADT Security Services (Vollzeit)

    Pros

    ADT gives you great autonomy. Can set your own schedule, where you work (home or office), and work hours.

    Kontras

    The company culture is rotten to its core. Very difficult work environment to develop and thrive in. Manager-level colleagues only seem to want to get ahead instead of invest the time to develop/coach their employees. Staff turnover is astronomical, i've had 4 different supervisors in 4 years with the company. Company does not hire from within, little room for upward mobility. Current operations, sales and customer service...

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    Rat an das Management

    Fix company culture and leadership direction

    ADT Security Services2019-05-01

    Reaktion von ADT Security Services

    May 6, 2019

    Thank you for writing your review. Our employees are our most important asset and we're always looking to improve as a company and as an employer. To help ensure personal and professional success, we recommend communicating openly with your direct manager to ensure you feel valued ...

    Mehr anzeigen
  4. Hilfreich (2)

    Top leaders don't connect with front line employees

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    • Work-Life-Balance
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    Akt. Mitarbeiter - Project Manager in Boca Raton, FL
    Empfiehlt nicht
    Negative Prognose
    Stimmt gegen Geschäftsführer

    Ich arbeite seit mehr als 4 Jahren bei ADT Security Services (Vollzeit)

    Pros

    I love being able to help people from bad things like break ins, fires and other issues in their homes

    Kontras

    The company has bad leadership and invests in new products that never sell. They really don't know what they are doing

    Rat an das Management

    Listen to employees. Spend time with them instead of being holed up in your office all day.

    ADT Security Services2019-04-30

    Reaktion von ADT Security Services

    May 3, 2019ADT Security Services

    Thank you for leaving an honest review about ADT's Management. We strive to create an environment where our employees feel heard and we would like to learn more about your specific concerns. Please email us at alwaysthere@adt.com with your name/location and we'll work together to ...

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  5. Good company

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      Ehem. Mitarbeiter - Field Services Technician Support 

      Ich habe für mehr als ein Jahr bei ADT Security Services gearbeitet (Vollzeit)

      Pros

      Great company, many perks, excellent training

      Kontras

      Management could care less about you as an employee. The recruitment is horrible, they lie to you about pay and schedules to get you in the door.

      ADT Security Services2019-04-10

      Reaktion von ADT Security Services

      April 22, 2019

      Thank you for your review. We regret to hear about your experience and appreciate you voicing your concerns.

    • Hilfreich (1)

      Don’t work here

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      Akt. Mitarbeiter - Sales Representative in Jacksonville, FL
      Empfiehlt nicht
      Stimmt gegen Geschäftsführer

      Ich arbeite seit mehr als 2 Jahren bei ADT Security Services (Vollzeit)

      Pros

      You will meet Great co workers

      Kontras

      Benefits are high and they are not great, Managers are rude and they are hired based on who they know, there are no raises even though you get a performance review, your money is not Guaranteed only thing is guaranteed is your $10 or $11, they don’t know when commission checks will be cut some months, other jobs that pay commission you get raises ADT is a horrible company they keep adding different job task to us with...

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      Rat an das Management

      Your employees constantly tell you their unhappy with management and compensation instead of lying to them telling them you are concerned do something about it!

      ADT Security Services2019-04-28

      Reaktion von ADT Security Services

      May 3, 2019ADT Security Services

      Thank you for outlining your concerns. We aim to offer a very competitive benefits package and are always looking to improve what we offer to employees as we consider our employees to be our greatest asset. We will be sure to take your concerns into consideration as we review our ...

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    • Small Business Division

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      Akt. Mitarbeiter - District Sales Manager in Dallas, TX
      Empfiehlt nicht
      Negative Prognose
      Stimmt gegen Geschäftsführer

      Ich arbeite seit mehr als 20 Jahren bei ADT Security Services (Vollzeit)

      Pros

      Flexible Schedule Great health benefits

      Kontras

      Corporate Restructuring lends to a weak future

      Rat an das Management

      Value the employees that perform best in class in their respected positions.

      ADT Security Services2019-03-23

      Reaktion von ADT Security Services

      March 26, 2019

      Thank you for your review! We will be sure to take your concerns into consideration as we review our plans but encourage you to reach out to alwaysthere@adt.com with any specific feedback.

    • Not Bad

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      Akt. Mitarbeiter - Customer Service Associate 
      Empfiehlt nicht
      Neutrale Prognose
      Befürwortet Geschäftsführer

      Ich arbeite seit mehr als 2 Jahren bei ADT Security Services (Vollzeit)

      Pros

      Pay is good and calls aren't too bad

      Kontras

      Favoritism runs rampant in this call center.

      ADT Security Services2019-03-23

      Reaktion von ADT Security Services

      March 26, 2019

      Thank you for writing your review. Our employees are our most important asset and we're always looking to improve as a company and as an employer. To help ensure personal and professional success, we recommend communicating openly with your direct manager to ensure you feel valued ...

      Mehr anzeigen
    • anonymous

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      Akt. Mitarbeiter - Anonymer Mitarbeiter in Mississauga, ON
      Empfiehlt
      Neutrale Prognose
      Keine Meinung zum Geschäftsführer

      Ich arbeite seit mehr als 9 Jahren bei ADT Security Services (Vollzeit)

      Pros

      Good company have great credibility in the market, environment is nice, people respect.

      Kontras

      Sales are under paid, new hired decision makers have no idea what are being sold, no background of security industry… not taking care of field sales fellows, shows direction where company is going, don’t want to pay to sale, Just pressure

      Rat an das Management

      Knows everything but don’t want to change.

      ADT Security Services2019-03-23

      Reaktion von ADT Security Services

      March 26, 2019

      Thank you taking the time to leave your review. The happiness of our employees is always top-of-mind and we regret to hear your experience is not meeting your initial expectations. We encourage you to speak with your manager or to your HR manager or reach out to us at alwaysthere@adt.com.

    • Hilfreich (1)

      Very low ethics Uneducated management You never get a straight answer Very poor communication

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      • Work-Life-Balance
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      Ehem. Mitarbeiter - Technician in Somerset, NJ
      Empfiehlt nicht
      Negative Prognose
      Stimmt gegen Geschäftsführer

      Ich habe für mehr als 20 Jahre bei ADT Security Services gearbeitet (Vollzeit)

      Pros

      Vehicle Phone Laptop EZ pass Uniform

      Kontras

      Expensive benefits Very poor treatment ADT has no manners or respect to anybody Sometimes even the customers Stay away from these people Lots of stress

      Rat an das Management

      Get some education from the field Treat Workers with respect

      ADT Security Services2019-04-27

      Reaktion von ADT Security Services

      May 16, 2019

      We regret to hear about your experience and appreciate you voicing your concern. We aim to offer a very competitive benefits package and are always looking to improve what we offer to employees as we consider our employees to be our greatest asset.

    2206 Bewertungen gefunden