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Überblick über Zendesk

San Francisco, CA (Vereinigte Staaten von Amerika)
1.001 bis 5.000 Mitarbeiter
2007
Aktiengesellschaft (ZEN)
Unternehmenssoftware & Netzwerklösungen
100 bis 500 Millionen € (EUR) pro Jahr
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on ... Mehr lesen

Leitbild: At Zendesk, our goal is to help bring companies and their customers closer together. We know that communication is the key to happy relationships, so we build software that makes customer conversations easy and more productive.

Zendesk – Warum wir?


Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use.

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Today we're different, but still the same

Since then, the company has grown. The software is now built all over the world, by a growing group of talented, charming people. The offices are bigger and we have real desks, but we’ve held on to the spirit with which we began: be genuine, listen to customers, and keep it beautifully simple.


Keeping it "beautifully simple"

To us, something is beautifully simple when design and function work together to solve a problem. For Arne Jacobsen, that meant making a chair look like an egg. At Zendesk that means taking design elements that people have grown to expect from consumer software and incorporating them into an easy-to-use platform that simplifies the tough work of customer service.


The fastest path to better communication

Zendesk streamlines your support with time-saving tools like ticket views, triggers, and automations. This helps

you get straight to what matters most — better customer service and more meaningful conversations.

Create one beautiful destination for all your customer
self-service needs

Serve up customer service with an online destination for 24/7 support to help your customers answer their own questions. With Help Center you can build a knowledge base, community, and customer portal that fits in seamlessly with your brand in a matter of minutes.

 

Zendesk is creating a revolutionary customer-centric company full of talented, enthusiastic people who enjoy coming to work every day. We keep sane working hours, while still taking care of business, and believe in being ourselves on and off the job.

Zendesk Bewertungen

  • „Very dynamic company”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Senior Solutions Consultant in Frankfurt
    Akt. Mitarbeiter - Senior Solutions Consultant in Frankfurt
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Zendesk (mehr als ein Jahr)

    Pros

    For my point of view most notable Pro's for Zendesk so far:
    - Zendesk has clear vision where the should be in future
    - Very honest and straight forward internal communication
    - Great team collaboration

    Kontras

    Could identify any at this stage

Alle 543 Bewertungen anzeigen

Vorstellungsgespräche bei Zendesk

Erfahrung

Erfahrung
50%
14%
36%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
57%
20%
15%
3
2
2
1

Schwierigkeit

2,8
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht
  1. Empfohlenes Vorstellungsgespräch

     

    Associate Renewals Manager-Vorstellungsgespräch

    Anonymer Mitarbeiter in Dublin, Dublin (Irland)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Januar 2020 bei Zendesk (Dublin, Dublin (Irland)).

    Vorstellungsgespräch

    Quick, efficient and pleasant interview process. Questions were straight forward and relevant, not typical of other tech companies who ask highly irrelevant questions that are designed for no apparent reason.

    Fragen im Vorstellungsgespräch

Alle 353 Gespräche anzeigen

Auszeichnungen und Preise für Zendesk

  • Best Places to Work in the Bay Area, San Francisco Business Times, 2014
  • Great Place to Work, Great Place to Work Institute, 2016
  • The Best Cloud Computing Companies And CEOs To Work For, Business Insider, 2016
  • Best Places to Work in the Bay Area, Fortune, 2017
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